Transcripts not working

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  • This topic has 3 replies, 2 voices, and was last updated 8 years ago by Nea.
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  • February 1, 2017 at 7:40 pm #4156707
    Nea
      @yvette

      I tried to order my transcripts, but every time they try to text me a confirmation code, a box pops up saying: unfortunately messaging has stopped. Has anyone had this problem?

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      • February 3, 2017 at 12:37 pm #4157952
        Nea
          @yvette

          I found out why that was happening my phone carrier T-Mobile said this has been a nationwide problem that they just discovered after getting so many complaints, wow. I had to put in a helpdesk ticket and now I am able to get the text IRS.

        • February 1, 2017 at 8:09 pm #4156717
          Nea
            @yvette

            Oh ok, thank you for the info. This is my first time ordering them.

          • February 1, 2017 at 7:44 pm #4156710
            Trishalla Bell
              @trishalla

              ordering a transcript does not expedite your refund…..whether return is posted in the master file or not….you can receive it…but now you may have to call after many failed attempts online

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