Transcripts error says call Identy Protection Unit

Home Forums General Discussion 2015 Tax Season Transcripts error says call Identy Protection Unit

  • This topic has 2 replies, 1 voice, and was last updated 10 years ago by Tiffany.
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  • #4106816
    Mykee36

      Simple 1040, accepted 2/4, still on bar on WMR
      Every time I try and check transcripts I got as message saying call the IRS identy protection unit at a 1 800 number. Talked to them 4 times, every time told there are no flags on my identy and they have my taes from 2/4. That they just have not been processed. That the message I read is same one everyone gets if refund not processed.

      Does everyone get same message if checking transcripts before refund processed? Anyone else get the same message or called IRS on this issue?
      I am very frustrated and told have to wait the 21 days…

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      • #4107064
        Tiffany

          Same thing here. I files 2/2 & was accepted within an hour. WMR bars are gone sine 2/3. Tried to get transcripts & was told the same thing. Called IPSU twice & was told there was no red flags & I was still processing. I’m beyond frustrated. I’m having a medical procedure next week that has to be paid up front & I needed this refund to do that. I don’t know what to do at this point. I’ve never had this issue in the past.

        • #4106820
          Rhiannon

            I got the same response for my trabscripts but i called and they said it was fine so after waiting 15 days since i was accepted i had to call 18008291040 and go through the busniess taxes option and kept hitting other to talk to someone after 35 minutes that told me my taxes had a 1471 code so i have been on a no post status since 2/5 because of identity protection. I did nothing wrong but they stopped processing cause they thought i was a victim when i wasnt the agent put a note to put it through to finish since i confirmed everything was right and of course she gave me the 6-8 week shpeal. I hope its not that long but try calling and have them search if i didnt i would have never known.

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