Transcripts – A condition has been identified

Home Forums General Discussion 2019 Tax Season Transcripts – A condition has been identified

  • This topic has 3 replies, 1 voice, and was last updated 5 years ago by Jason.
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  • #4256767
    Brendan

      Tried to register to get my transcripts and got this message:

      “A condition has been identified that is preventing your access to IRS online services. You will not be able to use this service. Please click “Continue” to view alternatives”

      Anyone else get this? Know what it means? I am EIC.

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      • #4328727
        Jason

          I have this same thing popping up. Did you figure out what the condition is preventing online access?

        • #4256889
          Yo

            Sounds like the “identity verification” process….. could mean a long time before you get a refund it took me and extra 2 months last year

          • #4256778
            Randall

              EITC alone isn’t causing this. It must be something else. Hope that helps, good luck!

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