Transcript Technical Difficulties

Home Forums General Discussion 2017 Tax Season Transcript Technical Difficulties

  • This topic has 1 reply, 1 voice, and was last updated 8 years ago by Jillie.
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  • #4166356
    Screwtaxes

      Tried ordering my transcript. Every single time, over a number of days, , I press enter on the enter address screen, and I immediately go to a page that says they are experiencing technical difficulties. Happens to both my social and my husbands. Tried different internet browsers. Does this mean my transcripts are not ready? I would think the page would say transcripts not found, not technical difficulties.

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      • #4166397
        Jillie

          I received that message once. Deleted temp files and cookies, rebooted the computer, tried again and was able to access the site. Also don’t be tempted to click on anything more than once or hit reload, even if a page is slow to load.

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