Technical error?

Home Forums General Discussion 2017 Tax Season Technical error?

  • This topic has 3 replies, 2 voices, and was last updated 8 years ago by Sharon.
  • Topic Starter
  • #4190945
    IRS hates me

      So, for the first time, I am trying to order transcripts. I CAN order both by mail. I received my mailed transcripts already, had a few codes and trying to see if they are updated. So, I go the the first screes, get my email code, enter my email code, on the next screen, it asks my name, social, address, etc…..

      I fill all that out and hit enter, and……

      Every single time, I get a TECHNICAL ERROR. Not a we can;t match your records, or no record found, but a TECHNICAL ERROR.

      I tried Chrome, Safari, Explorer browsers, I cleared cookies, nothing can get me past that TECHNICAL ERROR.

      I have been trying to order transcripts for the past week, daily, every single time, I get a technical error. I know it’s not the system updating, unless for some weird reason the system updates every single time I try to get a transcript.

      This is why I finally broke down ordered them to be mailed to me. That worked online, but I would like recent transcripts.

      ANy ideas????????

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      • #4191138
        Sharon

          I tried all last night to get them online and I kept getting technical error. I was surprised to wake up to a ddd this morning. I just tried to order online again just for the heck of it. Still getting technical error. So it probably doesn’t mean anything, but still annoying when you want to see what the hack is going on

        • #4191085
          MandyB
            @mandyb

            I’ve had the same thing. Every single time.

          • #4190950
            Sharon

              Filed 2/3 had an error, and had to ID verify. I’m having the same problem here, but I wasn’t even able to order account or return until today. I’m going to try again in a little while.

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