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So in December I tried to get a tax refund advance through this company online, not paying attention to the fact it said I must file with them if I complete the application. Upon completing the application it only asked for my pay stub.. So I finished and uploaded my docs. I got an email saying I could not continue without having my W2s.. I left it alone. I got my W2s on 1/19/2024 I filed with cash app.. they were rejected for already being filed !! Taxnet filed my taxes without having my W2!!!!! my refund is now $500 less than it would have been if my w2 was used instead of my last paystub…. they also charge $578 !!!! I have no idea if there is anything I can do!!!!! HELP please.
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