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I have never received a transcript – didn’t know it was an option until I read yesterday on this forum that you could. So I went to the IRS site …. created an account & answered some security questions (may possibly have answered 1 of them wrong). When I selected for my online transcript it told me that they were unable to process my request & to call the IPSU (ID Theft). UGH! So I did – TWICE! Both times they told me that 2014 transcripts were not ready yet (not mine but 2014 in general) which puzzled me because so many others have theirs. I would assume they were talking about mine but I was told this before I gave any of my information. I also had them both to look over my account to see if there was an issue with ID Theft … They told me they didn’t see anything.
So again today I’ve went in thinking maybe it would “reset” after 24hours to try to request a transcript. Still nothing. Tried to do it by mail & it tells me both account & return are unavailable.
I filed through TT on 2/2 before 9am & was accepted in less than an hour. IRS told me yesterday they didn’t show that they received it until 2/3. WMR bars have been gone since 2/3 & the message says still processing. IRS told me yesterday that mine wasn’t even processed yet.
I’m so confused. I’m a single mom that needs this check. It’s getting frustrating. Anybody else been given the IPSU message when trying to check transcripts?
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