Still processing update

Home Forums General Discussion 2019 Tax Season Still processing update

  • This topic has 19 replies, 4 voices, and was last updated 6 years ago by Lovely1533.
  • Topic Starter
  • #4284009
    Raven

      Turns out it was ID verification and i’m on the phone now. Been on hold for 30 minutes.

      If anyone called today, How long were all of you on hold before you got to speak to an agent? I know it varies but just trying to see. I’m certain it’ll be over an hour for me.

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      • #4286381
        Lovely1533

          filed And accepted 1/28
          1 bar ty 152 I am a Pather but never got path message
          Changed on 2/16 to still being processed lost bars still have refund amount and tax topic 152
          Called today on hold only for 15 mins have to Id verify… letter was sent out on the 14th said it should be here any day can’t do anything til then!
          So now I’m patiently waiting 🙄🙄😳😳😬😬 I called 18008280582 ext 652

        • #4285306
          Raven

            @Willievergetmymoney

            You just need the control code off of the letter, the form number off of the letter, and your 2018 and 2017 tax return. They just asked me my moms name, and my dads name. :)

          • #4285229
            Phil

              I do not know if it is true, bit I read somewhere updates occur between 3am and 6am EST. So hang in there!

            • #4284395
              Willievergetmymoney

                Ahhh okay. I have the same “still processing” but haven’t recieved anything in the mail yet. I’ve seen some people automatically update without doing anything. Any documents needed in order to ID verify? Just wanna be prepare in case I have to go the same route.

                Thank You

              • #4284399
                Willievergetmymoney

                  I have the same “still processing” message with Tax Topic 152 (I assume you had that as well). No letter to ID verify, but if I do will I need any documents?

                  Thank you

                • #4284374
                  Raven

                    My WMR said “Your tax return is still being processed…” so I had the dreaded “still.”

                  • #4284371
                    Raven

                      I did. I got a letter saying to ID verify and it had my control number and stuff on it along with the number.

                    • #4284352
                      Willievergetmymoney

                        @Raven

                        Did you receive a notice informing you to call?

                      • #4284333
                        Alisen
                          @simplyalise

                          Mine is still being processed. But no error codes or letters in the mail.

                        • #4284331
                          saabguy

                            Was yours the “still processing” or is “Being processed”? Ive been seeing people post about both. Im on the “is being processed” message

                          • #4284323
                            Denny
                              @denny

                              15 min

                            • #4284317
                              Alisen
                                @simplyalise

                                I finally got my code in the mail today, went into my account and theres nothing there for 2018. So i guess they havent even looked at mine yet. I already had my return DD this time last year :(

                              • #4284301
                                Raven

                                  It is faster if you’re able to access the portal. I couldn’t verify my student loans or credit cards because they didn’t work on the site. So I had to call :(

                                • #4284272
                                  Smkillion
                                    @smkillion1

                                    You can verify online right?does it process faster if you do it on the phone?

                                  • #4284206
                                    Raven

                                      I finally got through at 50 minutes for ID verify. I had to call four times to get through

                                    • #4284111
                                      Alisen
                                        @simplyalise

                                        I coulnt get anyone on the phone at all. It said it was too busy to transfer to a person.

                                      • #4284044
                                        Tiffany Freeman

                                          Less then 10 minutes and that was around 330 PM Central Time

                                        • #4284040
                                          WE The People

                                            Im still waiting for someone to pick up ist been 20 mins

                                          • #4284018
                                            Case

                                              10min

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