still processing a refund date withh be provided when available

Home Forums General Discussion 2019 Tax Season still processing a refund date withh be provided when available

  • This topic has 19 replies, 3 voices, and was last updated 6 years ago by Stace.
  • Topic Starter
  • #4282742
    tracy

      Filed 1/30 accepted seconds later with both credits
      next day I bar and TT 152
      never got path message
      stayed at 1 bar and being processed until 1/18 morning
      changed to still being processed and a refund date will be provided when available.
      ive heard nothing but bad things about “still processing”.
      anyone else in the same boat or have any insight into this?

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      • #4291908
        Stace

          I had the same situation and my bars disappeared on the 18th with the message still processing… and topic 152. this morning it updated and showed approved with ddd of the 25th. I’ve had experience with the word “still” in the past but the only difference I had this time is I had bars before they disappeared. A couple of years ago I never had bars and had the message “still processing” until they were released in May of that year. I have hope you will get them soon.

        • #4289988
          KjaneISpatient
            @kjaneispatient

            I have the same exact thing and it changed the same exact day as you. Any update ??

          • #4283580
            Michael
              @appletreekid916

              @tracy

              It was good news for about a couple of seconds, but also have other doubts.

              I wonder once everything is fixed, if I still have to worry about ID Verify or other issues.

            • #4283433
              tracy

                Michael
                that must have been good to hear!!
                im wondering if since I updated yesterday morning to still processing if that mean im daily? I always though I was weekly.

              • #4283394
                Michael
                  @appletreekid916

                  Just got off the phone.
                  For my situation, there was an error on my return and that it was already fixed. Might take a few days for an update.

                • #4283342
                  Hope

                    I don’t think so.. but totally worth asking :) good luck to you both!

                  • #4283332
                    Michael
                      @appletreekid916

                      On the phone with them now

                    • #4283302
                      tracy

                        Hope
                        im just gonna hope my husband can get off work before they close to call them. can the irs change your filing status?

                      • #4283264
                        Hope

                          I’m so sorry Tracy! I am in and out today. I just saw this. I told them i needed my transcripts for grad school and they were blank. I had waited a month and have had no updates or suggestions. So could she please open my account and look. I kept asking to open my account and review it. That’s when she saw the letter. I told her i had to know if i was getting a letter so i could be ready and to check that it was going to correct address. Many call 2-3 times until they get someone helpful so i would try again. Now you really have a reason because your filing status isn’t being reported correctly. I would start with that. Once they open the return you can ask whatever!

                        • #4283038
                          tracy

                            I just got off the phone and he told me he couldn’t look into it until I have my husband call because it is showing that it isn’t a married filing joint account but it is. I don’t understand why, I looked at my tax papers and it says married filing joint on them

                          • #4283014
                            Michael
                              @appletreekid916

                              @tracy

                              Keep me updated, we have the same filing date and she said she wasn’t able to pull my file because it hasn’t been 21 days

                            • #4282929
                              tracy

                                Hope thank you, I am on hold now. what did you say to them when you got them on the phone? just that it says still processing?

                              • #4282918
                                Hope

                                  Sorry! It’s 652!!

                                • #4282885
                                  tracy

                                    Hope
                                    thank you but same as Michael it says that 452 is not valid

                                  • #4282861
                                    Michael
                                      @appletreekid916

                                      @Hope

                                      Are you sure ext 452 is correct? It says it’s not valid

                                    • #4282854
                                      Michael
                                        @appletreekid916

                                        I tried calling got to someone and they said I have to wait until tomorrow for my 21 days

                                      • #4282842
                                        Hope

                                          I called 800-829-0582 and then ext 452. I waited 15 min. Got a super nice lady. Hope that helps!!

                                        • #4282828
                                          tracy

                                            Hope
                                            I actually just got done reading the other post you made. I do still have the TT152 with mine that’s the only difference. Can you possibly give me the number you called? and what exactly do I say to them to get them to give me any info if I happen to get an unhelpful agent lol

                                          • #4282815
                                            Hope

                                              YES! Mine exactly like yours.. i couldn’t wait any longer and called today. Found out i forgot to include a form for marketplace insurance. So my return was pulled. I am so upset and stressed BUT glad i called so i can get the ball rolling towards refund. From what i have read still processing means you either have an error or need additional info. I didn’t want to believe this. I wanted to just think it was a glitch or because they were overloaded but it wasn’t the case. Call and find out!! From what i have read it will take about 14 days for me to see a ddd now. Just glad to finally know something. This year has been ridiculous. Good luck!

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