Something has to be screwed up!!!

[April]

I efiled my return on 1 / 21. It was accepted on 1/22. I got a letter in the mail on 2/15 requesting information about marketplace coverage. I do not have marketplace coverage. But I do qualify for an exemption. We are member of a recognized Native American tribe. So in return I faxed, on 2/17, a form 8965 for the exemption along with our membership cards, ss cards and my drivers license. All front and back. I called on 2^20 to make sure they received my info, she could not say. Told me to wait 6 weeks for it to process. Last week I got the same letter again, so I called she said they probably sent it before they got the fax, it was dated 2^17. But said I could fax them stating I do not have coverage and that I already faxed they other documents. So I did. She also updated my address while on the phone and said it may take 2 weeks for address to update. The address is updated when I try to order transcript. But I cannot order transcript still processing. How much longer could this possibly take!