SBTPG updates?

[iLoatheTaxSeason(PATHassF)]

I noticed new slots for date sent and received. I wonder what that could mean?

[Salter x]

Today said paid to you on 3/18 and nothing came to my navy federal yet what’s the hold up that the bank don’t see a deposit and the bank is usually sufficient

[Kr0908]

Hi so if my account info is listed that means SBT has sent to my bank?

[Kera89]

If the date under amounts paid to you says n/a what does that mean? I am expecting a cashiers check from my tax preparer. Says fees paid dd for 3/18 on wmr sbtpg updated to fees taken out and dd of 3/17.

[Jassss41]

Chevonne

@vonnie0218
What did you end up doing same happened to me?

[Chevonne]

Hey all. Question I accidentally added an extra number to my account number when I was filing. Will i be issued a paper check or should I call and ask to havr the account number fixed. My direct deposit was for yesterday but after waiting and never recieving anything with chime I decided to check to make sure everything was fine and lo and behold I see an extra number.

[Jonathan]

By way I had to check with a computer to see my routing and bank number for sbtpg my phone would not show it thinks for listening guys see you next stressful year

[Jonathan]

There is no worst just check sbtpg bank if your refund shows on there your slow ass bank has to update your pending debt

[Jonathan]

Buy the way if your money hit sbtpg no ones going to take your money the it’s sends it to people that will take it check sbtpg bank to see what your going to get some people on here have no idea what they’re talking about

[Jonathan]

Hay guys I filed. On 1/27 have 2 kids was approved on 2/26 I filed with turbo tax, I had my money token out for filing, turbo tax use a bank called sbtpg , my money hit 2/26. I received my tax’s 15 minutes ago from 1125 am if your routing and checking shows up your bank are about to get it, it can be 10 minutes to 10 hours. I I literally called every 30 minutes until I got mine. Good luck until next year

[Sthorn]

Sbtpg I meant

[Sthorn]

Abrogations has had nothing whenever I try to check them until this morning it shows expected return amount finally. Does that mean that I now just have to wait for irs to give a direct deposit date? Is that a good sign?

[Ashley]

My DD date was 02/26, showed up this morning at 5:30am. First National Bank of Texas, good luck everyone!

[Chimommyof6]

Got mine about 10 minutes ago, NC, 2/26 dd, netspend 2181

[G-NC]

I am in NC, DDD 02/26, and I bank with Suntrust. I have received state but NOT my federal refund yet…

[Misti]

I have a Varo card as well. Still nothing. My last name starts with a F. Really hoping to see a DD today.

[Heaven]

5:25am nothing still 🤦 Varo card. Just waiting to see what happens today. Hopefully it will come between today or tmrw 😬 totally tripping right now. And if they submit as per your last name I’m going to be waiting for some time. Last name starts with “W” OMG!! next yr this will not be happening.

[Yaumi]

Finally woke up to my money in my account a day late and thankfully the wait is over!! Until next year!!

[Tas]

To Misti ,

Our routing number/acct number showed up around 5pm (I’m in Southern California) so it was about 6 1/2 hrs later it came through.

[Ceirra J]

DD Bank of America not sure what time! But so happy it came never again!

[Lex02]

DD at midnight 2/27

[Mel C]

my account/routing info appear around 7pm feb 26. still no dd.

varo/bancorp. florida

[Misti]

How long did it take you all to get your deposit after it showed your routing number and account number?

[Craig]

Woke up and mine was in my account hallelujah

Ddd 2/27
Tt with fees
Not doing that again
NFCU

[Alexis]

When you call the number what options do you choose? Because when I call I’m not getting anywhere, and I can’t check if it’s pending or sent. And where are you seeing the routing number on their website?

[Tas]

We just got our refund DD at 11:30pm, woohoo.
Just thought I would let u all know those who had DDD 26th things are finally working like they said. If you got your bank info and ACH amount they say between
11:30pm – 3:30am refunds should go thru, looks like they were right. Good luck everyone.
P.s ours was BofA w original DDD 2-26

[Kirby3683]

Still no refund.

What is this “circle” everyone is talking about?

[Sadie]

All day it has only said they receive it on the 25th and sent on the 26th. I didnt get anything today. Throughout the day little things showed up like the direct deposit words. Then the allow 1 to 2 business days then just now it showed my routing and acct numbers then it now says sent thru irs. Still nothing in my bank in California but hopes in the morning. I’ve been with TT FOR 8 YRS first time I’ve had this problem.

[proudma30]

Got my money just after 12 am…amex bb

[CharmzFileto]

To see the numbers of where it was sent on sbtpg website u have to flip your phone landscape view :D

[vegasques]

Accepted 2/15/2020

ddd 2/26/2020

5pm sbgt green ring

6pm sbgt ring gone

9;30 pm routing number showing

deposit should be there in the AM

[IwantALLtheSMOKE]

I got my refund y’all. It hit around 9. So good luck to you guys. Peeeeace out

[pikachu]

@sharon They are closed atm.

[Sharon]

Live human at sbt anyone??? Like how do I get a person in the phone ??

[Patient]

I’ve never had this many issues EVER

[Fed up]

Y’all need to file a complaint against Green Dot via fdic. This is 100%false advertising of same day deposits.

[Jazzarae]

@patient me too

[Patient]

I just called and it’s says a payment was made to me 2/26 via direct deposit but there ain’t nothin showing in my account ? Anyone else ???

[SomewhereOverTheRainbow]

15 min after and i finally see my rtn and dan number.

[MoneyGuy801]

My Numbers are FINALLY THERE!!!

[Lex02]

My account n routing are showing and I called the 1800 number and it say direct deposit now not pending

[Patient]

Can someone tell me what’s goin on

[pikachu]

@Justin thanks for that update.

[Patient]

I’m in the same boat
It’s says it was Sent to my bank via DD 2/26 and to give it one to Two biz days but I have not seen nothing at all ? I’m in Kentucky and use chase bank . I’ve only called the automated line tho I have not checked online.
I had my fees taken out for the first time this year .

[Sharon]

Can someone please tell me how to get a live person on the phone at SBtpg? Every time I call the number and go through the prompts it only gives me a pre-recorded message about my refund and that it has been sent to my bank but I cannot figure out how to get a live person on the phone. Help!

[Justin]

I still don’t show the account number and routing number in SBTPG and my deposit hit at 10:45. I think their website is just screwed up still. So if you can’t see your account info yet it doesn’t mean your deposit hasn’t been sent yet. Hopefully everyone’s will show up over night.

[MoneyGuy801]

Still No Numbers for me…

[JcDubbu]

Where exactly is this routing/acct info showing up? Checked on both my phone and desktop. Had the green circle for awhile but now has dissapeared. Says $ was received on 2/25 and paid to me on 2/26 but still nothing in bank.

[Keith_2020]

To see your routing and ACCT number turn your phone sideways. But I’m in Kentucky and still haven’t received my refund said it was sent DD 2/26/2020 hopefully it will be in my ACCT in the morning.

[Same thing Every Year]

Everyone that says they can see their banking info. I see it now but have not received anything hit my account. Maybe in the morning. Time to watch from netflix and chill tell then. I have checked it like every hour. It has now become a obsession. I need to just stop it always come it will come and hopefully tomorrow morning I will wake up to it.

[Justin]

My DD just dropped on my netspend routing 2181. Finally!!! See you guys next year without dealing with SBTPG.

[Patient]

I called the 1-877-908 number (sbtg number ) and it told me I had an offset and then told me the remaining balance and a dd of 2/26 which is today. But haven’t seen a dime . I had fees taken out for the first time this year but it’s supposed to go to my bank account .
The DD day was today like I said but the automated system said it was sent today to my bank account . ?? I’m confused

[Jmarke]

I didn’t get my refund as well today. Randolph Brooks federal in Texas I called sb and they called me back stating either today or tomorrow, the automated system says pending direct deposit, they told me my funds was released today to me. I know it’s not turbo tax but they need to use a new bank as their 3rd party.

[Deb]

@sharon try logging on using a computern or tablet then you can see the info. I couldn’t see it either on my phone number but when I looked on iPad I saw the ach

[TX Tax No State]

Mine just posted to RushCard 9:45 pm CST, TurboTax with fees taken out

[Sharon]

Don’t mean to sound ignorant but I don’t understand really what you mean by desktop mode. I did turn my phone sideways but still didn’t see your routing or account number when I log onto the app. It does however show me the money sent from the IRS minus my fees and what they said they sent to my account on yesterday. But the actual deposit date was listed for today I have Chime

[Fresh]

If you don’t see your routing number on sbtpg put your screen in desktop mode

[Mistrini]

I really hope I get my refund by midnight or sometime 2mw. I never had a problem before.

[Sierra varo any1??]

@heaven

Exact same situation I am in fees taken out 2/25 & says sent to varoon 2/26 yet I haven’t received nothing

[Heaven]

I also have Varo no deposit yet 😥😢 rec’vd fees paid 2/25 DD 2/26 nothing at 9:14 🤦 I am in Middle TN
Wow! Maybe tmrw 👀👀👀🤷

[dysphunktion]

Ntny wrote:

.

If the money shows up on the actual DD day, it will usually only showing “pending” for a very short time, minutes.

[David]

Haha! @dysphunktion And I’ve never sewn anything so I’m guessing it wouldn’t be good LOL

[Ntny]

The green circle showed the refund the red was what they took like a percentage. That’s how I interpreted it at least. Look from your computer it will show your account numbers though some are blacked out. I have BOA as well and I called and they see nothing. He said direct deposits are different and cannot always be seen especially when processing. He said sometimes they don’t see them until the funds have posted. BOA said IF they sent it today it should post no later than Friday.

[dysphunktion]

@dahveed88

There are laws against this!
I feel unsafe!
:P

[Ceirra J]

I have bank of
America and I’m in Charlotte NC just called and they said it’s still not showing up or pending on their end. Hopefully tomorrow It’s here Good luck everyone, I know what not to do next time.

[David]

Wow apparently I sew you LOL *see

[David]

@dysphunktion you’re killing me 😂 also thanks for the clarification around the forums! I seeew yooou! Lol

[pikachu]

@Lea call the automated phone number and put your info in, mine said it was sent in a “direct deposit”

[Lea]

We filed through tt and sbtpg took the money yesterday. We have bank of America in Washington state. We have yet received our money. I was wondering why everyone is talking about this green circle or red circle? What is that? Also what is everybody talking when it comes to getting it confirmed with routing number where do I go to check that. I have been on the tpg page and they just stated that they received our money, they taking their money out and to give them 1 to 2 days to dd

[dysphunktion]

And that stupid red/green circle has been in and out of my life more than my ex wife during…tax refund time…oh crap.

[David]

LOLOL About the quoting and thank you @Dysphunktion

[dysphunktion]

David wrote:

Honestly I don’t think that little circle really matters. I’m thinking it’s solely based on if you see your acct# and routing #. Don’t quote me on that though lol

I just did! But you’re correct, from what I’ve seen/been told, updating with your routing info is the last step before you’ll see funds.

[David]

Honestly I don’t think that little circle really matters. I’m thinking it’s solely based on if you see your acct# and routing #. Don’t quote me on that though lol

[dysphunktion]

Amanda wrote:

What does it mean if your green <span id=”IL_AD1″ class=”IL_AD”>circle</span> disappeared ??

Absolutely nothing. It appears, vanishes, forgets you exist, etc. It’s due to overwhelming server load. The pie chart fails to load, only partially loads, etc. Nothing to worry about.

[Amanda]

What does it mean if your green circle disappeared ??

[AG]

DD just hit my Chime account @9:15. I’m in Georgia.

[Marie rose]

Just checked my credit union account and its pending… it will be available at 3am!! Theres hope guys!!

[dysphunktion]

proudma30 wrote:

Stupid voice chat I meant to say it’s 9 p.m. here now isn’t <span id=”IL_AD4″ class=”IL_AD”>Santa</span> Barbara Bank closed now so no more deposits right

Most of these are automated. They will be going 24/7.

[Tenfam]

Wait, so your seeing a direct deposit in your account right now?

[Nicole]

In Florida just received DD at 9pm.

[proudma30]

Stupid voice chat I meant to say it’s 9 p.m. here now isn’t Santa Barbara Bank closed now so no more deposits right

[proudma30]

It’s not my time still nothing aren’t they close now

[ogmin]

its inmy account

[dysphunktion]

Lex02 wrote:

So if you don’t update with routing and account numbers <span id=”IL_AD5″ class=”IL_AD”>does</span> that mean you will not get a deposit ??

Well, kind of. It just means your still almost to the last step as far as SB is concerned.
Keep in mind that their website updates every 5-15 minutes. I know I shouldn’t be saying that, as it’ll create more server load on them, lol. But the routing number is the last “step”, so to speak.

[proudma30]

Oh my God come on really red circle green circle tiny red Speck iPad this on and off for days now had the error messages couldn’t log in back to normal with the freaking Circle and automated line has said they received it payment sent to 26 pending direct deposit then I went through can’t find your information invalid information now I’m back to a green circle with a small red Speck this is b******* guys

[Marie rose]

My circle is back but still says sent today with account info

[Lex02]

So if you don’t update with routing and account numbers does that mean you will not get a deposit ??

[Joni]

I have the red wheel, I used to have no wheel, it says fees taken but it says 0 for my deposit, it used to say my deposit was 2/26. Wth??

[Lex02]

I have the green wheel but it has a small spec of red for the fees.

[dysphunktion]

The issues with the website/phone are almost certainly due to glitches. From what I understand, as long as you, even once, saw your expected/received/paid amounts, you’re fine. Once it updates with your routing information, it’s 1-24 hours away.

[Mistrini]

Has anyone got to the green wheel on the SBTPG page yet ? I just checked again and I got the green wheel saying what the total deduction are

[Idk]

Exactly. The automated system tells me they haven’t recieved my refund yet. Which is confusing.

[Jmark1212]

Everytime I log on to sbtg I get different messages who knows what’s going on

[Idk]

I keep getting an error message on website??

[Rach]

Called SBTPG earlier today, pending deposit for 2/26. Called again 10 mins ago for shits and giggles and automated system says..we have no record of your return. Wait….what!!? Website says deposit sent 2/26. Call again and now it says sent via DD 2/26.

I almost wish I didn’t know about all these different ways to check on my refund, it’s makes it all worse.

Hopefully we see something by tomorrow morning guys, good luck 🍀

[Idk]

I am confused. When I go to sbtpg it gives me an error when I put my info in. What does this mean?

[Michelle]

Does it say your money was sent today?

[SomewhereOverTheRainbow]

Mine doesnt show even when in desktop and turned sideways.

[Iwantmymoneynow]

I see mine says ach direct deposit and allow 1-2 days but it’s not showing my account and routing number but says it sent.

[Tacfamily]

I see mind to when I rotate my phone.

[Tas]

Ok I see it, yep mine is showing too. It says allow 1-2 business days I don’t like that especially since my DDD was for today. Wonder if it will deposit tomorrow? I hope so…
Thank you

[Michelle]

It’s on sbtpg site where your money says sent it’s underneath the ach direct deposit turn your phone long ways and you will see it

[Tas]

Hey all where are you seeing routing number and acct number showing? Where are u looking so I can look.

[Mistrini]

@Mooreaustin

Yes

[ogmin]

I see my account info also! progress

[Tacfamily]

First when I call it said depending deposit now says direct deposit good news?or not.

[Mooreaustin]

Are yall seeing your info on sbtpg.com?

[Mistrini]

I see my acct and routing number too keeping my fingers cross

[Delvin Drayton]

Seeing my routing and account info too

[Ceirra J]

@ IwantALLtheSMOKE

I just checked and my routing number and account number are showing up too. Hope this is a good sign

[Mel C]

lol funny

[IwantALLtheSMOKE]

Oh wait y’all I see movement on Sptpg! I see my bank information showing up now. Y’all go check and let me know what y’all see

[IwantALLtheSMOKE]

I just talked to a representative with Sptpg and they told me the money was already been sent to my bank earlier today so I called my bank and they said them leaches didn’t send s**t!!! I’m so mad right now. It’s like everyone gets to finger f**k my money before I even get it. At this point I don’t know who has my money. Everyone claiming they don’t have it.

[Mel C]

yea.. just redo inputting your social when you call again.. just happened to me 2 times in a row.. third time it went threw

[Tbabbs]

@proudmama30. Same here. It was pending earlier around 130. Called again around 630est and they said invalid info for my social. Smh. I guess we are still waiting

[Delvin Drayton]

@proudma

I’m having the same exact problem. Earlier today It said it was sent to my bank. And later today it said my info was invalid smh

[proudma30]

The automated system told me the same thing mine pending deposit first it said the deposit was yesterday February 25th then it said today February 26th I just called a little bit ago and now it’s saying my information is invalid after putting in my social anybody else having this issue

[Tippy656]

877-908-7228
That’s their number.

After you go thru automated system and check refund status…gives you option to talk to someone

Press 0

I waited 2 hours on hold..Mine says pending direct deposit….Representative said they are backed up on their end ….he said it could be in bank in 3 hours or by tomorrow sometime…..

[David l Mcabee]

How do I found out were is my refund at cuz irs told me that turbo tax had it and I called them and they told me that they sent it to my account and rounting number so wtf

[Mac con Queso]

Anyone using PayPal cash card for a ddd of 2/26 through the Santa Barbara clowns? Did it go through?

[Big homie]

This is BS , Sbtpg was paid on 2/25 why is my money not in my account yet my DDD was 2/26 which is today. I’m praying for all of us that it hits soon , this is to damn stressful.

[Michelle]

What is the pending deposit mean? On sbtpg it shouldn’t be a pending deposit it should be a deposit right?

[jo]

how do you even speak to someone a sbbt? everytime I’ve called today it has been automated. Is there a different number other than the one on their site?

[Pissed]

I spoke with IRS. Sbtpg says they haven’t received it yet but IRS says it has been sent! Wtf TT just lost a 7 year client! As long as they use that bank! Still nothing

[CorrieLou]

Automated system for me says they haven’t received my deposit. But website shows they received it yesterday and t’s already paid out to me. My bank account shows NO PENDING DEPOSITS

[CorrieLou]

I keep seeing that y’all have been on hold for an hour. Exactly what phone number are y’all calling because the damn system hangs me up after 10 min.

[Craig]

@Devin did it just show up randomly

[Chris]

Oh now under the notes section it says please allow one to two business days from the date of this deposit for money to hit your bank. WTH.

FAQ says there is no delay with a refund transfer

Screw you SBTPG

[Craig]

listen this has been a heck of an experience I’m only going to go with from now on who ever offers it free

So all of sudden this year they got overwhelmed with deposits what changed from last year is it more people chose the deluxe

I wonder if you can do it straight through the IRS then their would be no excuses

Ddd 2/26

Bank NAVY FED

STILL NOTHING

[Devin]

Filed 02/07/20
Accepted 02/07/20
DDD 02/26/20
TT with fees
TPG SHOWS SENT 2/26
WMR SHOWS ACCEPTED

JUST HIT Navy Federal 4:45pm 2/26

[yaumi]

@Haney0784 the number is 1-877-908-7228

[Michelle]

I just got off the phone with sbtpg and the lady was very nice she said that my dd would be in my account either tonight or definitely tomorrow.
Ddd was 2/26( for today) I bank with first community bank in TN

[CC]

@Beethoven

Yes we haven’t been able to,log in all day either and now the phone system is constantly busy!!! And to,think,I paid 569$ for their service! Better off just not filing from,now on!!! Filed 1-27 accepted 1-27 ddd 2-26 no pending deposits

[monce]

DDD says today 2/26/20. called SBTPG and is says that i was sent today but “deposit peding” automated system said to wait 1-2 days for it to hit my bank acct. Anyone else have Wells Fargo and received theirs already. its 12:18pm here in CA

[Kim]

Same issue 2/ 26 sbtbg says they receive 25th sent for. Dd 2/26 but then says pending Dd. Wellbi paid 130 to these people sure we’re able to pull money before so called system down. They should have to refund fees.

[Haney0784]

What is at STBGs phone number? Can’t find on there site. My refund says received 2/25 sent 2/26 I’m in Pa and have PNC bank and nothing deposited yet it’s now 2:10 pm here!

[ANGalMais]

After a lengthy (over an hour) hold with TT, they are issuing me a refund for the $39.99 refund processing fee, they said I’ll receive a check in 4-8 weeks, so. At least they’re willing to do something.

[Beethoven]

@kscott2424 SBTPG is basically a monopoly, just about all tax services use them

[yaumi]

i havent had any problems logging in but still no money .. its 2pm here so i guess ill just keep checking my bank periodically .. Ive used TT for years never had this issue before … this is unreal

[Keith scott]

I understand that Turbo tax can not refund money to us, my question is who choose SBTPG bank as there vendor?

[Beethoven]

I have not been able to log into SBTPG all day. Are y’all having the same issues? it keeps giving error messages

[proudma30]

TurboTax cannot issue anyone a refund because they are never sent money directly that has to do with our taxes except for the fees owed to them

[Donnievan83]

How do i know if sbtpg took there fee money? I did my taxes with TT

[Drea]

I’ve been on hold for 1 hr 30 min and 42 sec still no answer so much for a 10 minute wait.

[Steph]

SBTG system is having “technical difficulties” which is causing the delay. They don’t know when it will be functional again and says it can take 24-48 hrs before you receive your refund. This came from a SBTG representative after being on hold for hours. Never knew TT used a 3rd party until today. Essentially their system got overwhelmed with the amount of deposits and ppl checking their status that it crashed the system smh

[Noonesinterested]

Just got this email from Santa Barbara bank ..

We are currently disbursing your refund and deducting the agreed upon fees.

When a deposit is received from the IRS, the money is processed as soon as it is received and typically issued within 24-48 hours of receipt. We expect your funds to be available tomorrow, if you have not received the funds by the end of the day tomorrow feel free to give us a call back.

[Mistrini]

Anybody with a walmart money card or green dot got there refund

[Craig]

Anybody With Navy Federal got theirs yet

[NoCap]

Varo just hit 11:53 central time
Filed 2/6 accepted 2/6 Pather
TPG took fees yesterday and sent deposit today
Routing number 1279

[Jilly]

Mine says it is deposit pending for 2/26 from the sbtpg…I do recall reading that they dont actually get it until the date we are supposed to, but the irs sends the info or something their way a day ahead so they can know or something..? On the IRS website, the meter hasn’t even shown that it’s been sent though? I’m so confused. -_-

[Mistrini]

Waiting to talk to someone at sbtpg this is bs.

[Jennifer]

On phone now waiting to see what tt says

[SBTPGproblem]

I see on their site they received my refund yesterday and it would be deposited today. I called this morning and their automated system said they had made my deposit already today. Called BOA and they said no they didn’t even see a request for the deposit. Called BACK to SBTPG and now their automated system says they haven’t even received my refund, yet website still says they have…fishy. First and last time using this option.

[Craig]

And is it a refund or our refund and what happens now

[Lex02]

How can you get a refund from turbo tax ?

[Misti]

Well because SBTPG is down Turbo Tax is issuing me a refund.

[Ladyluck]

It’s not turbo tax only for you that say you won’t use again. I will pay upfront next year to avoid having delay. That bank a lot of companies use to take out the fees. I used taxslayer and same issue. I’m still waiting

[Sheila]

Unfortunately on a FB post they are claiming to be shut down. That’s because they have screwed all of us over. I will never use anyone tax program who uses SBTPG again!! I called back to see if there was some truth to what I read and now they are telling me that the IRS has not sent my refund. Beyond Livid because my refund was sent to them on yesterday according to their automated system.

[tsunamibomber86]

Remember guys, we are important to them, so they will do their very best to answer our inquiry as soon as possible

[Jennifer]

We need to all petition together to get our fees back or some type of compensation

[Janet]

I called SBTPG, the customer service agent said that they won’t be sending out refunds until tomorrow, they are having issues with their system. I was advised to call back Friday if I do not receive my refund tomorrow. DDD 2.26.2020, filed with TurboTax, fees getting taken out, Netspend-Bankcorp

[Ladyluck]

I used taxslyayer have fees coming out. Called my money network card says my paycheck for Friday is pending my return has not been received yet. Called last night automated said would be direct deposited today. I’m scheduled have ddd of 2/26.

[Angel]

I’ve been holding for 47 minutes now waiting to speak to someone at sbtpg. This is ridiculous. My bank has not received anything. It’s one thing had they expressed a delay in recieving the money upfront but they don’t. In fact their website specifically says “there’s no delay”

[Foxx]

I’m currently on the phone it’s been 30mins and nobody has picked up at sbtpg. I have been with TT for 8 years never had this issue.

[Sam]

Those of you saying you’ve spoke to someone at SBTPG… how are you doing so?! I just get an automated system

[Notagain292]

I use BOA and have not yet received mine. The SBTP website claims they don’t hold funds but yet the date they received my money was yesterday with the anticipated date of their deposit today. It’s not a BOA issue…it’s an SBTP issue. I’m with the “not again” group.

[Cmac]

@craig

I’m in the same boat navy federal they don’t even see it…

[Queen Has Spoken]

E-Filed/ TT 02/18
IRS Accepted 02/18
IRS Approved 02/20
IRS Sent to SB 02/24
Bank DD 02/26

Fees taken out via SB. Applied to TT card using the same online TT free checking account from last year.

It never pays to file early or within the first two weeks of tax season. This is when the IRS pulls the most audits& tends to think these are the most desperate Americans so let’s give them hell. Smh. Well that’s just my opinion.

[Bradley1]

Sbtg says recieved 2/25/2020 deposit on 2/26/2020 bank has no memo and I have no money yet. I bank with regions

[Christen Kinsey]

Turbo charged me $120…. Won’t be using them again next year. Now I’m sitting here anxious for Robins to post my money👌🏻

[MamaHawk]

DDD 2/26
Wellsfargo
No deposit
In AZ

[Craig]

@Ncmel listen on turbo taxes behalf you would think that they would let you know that hey this could delay your money slighty but nope anything to get that extra fee.

I filed with turbo tax last year without fees and it was big difference fool me once !!!

[Ncmel]

@craig another person had called navy federal and said they ach transfers are updated on the hour all the way through 4:30 today. So it is still possible to see a pending deposit later today. The banks just opened up an hour ago. So we will see how true that is..

[yaumi]

Just waited on hold for over 45 minutes to be told that i need to wait till the end of the day as it can hit anytime the latest tommorrow. They close today 6pm Pacific time which means i could be waiting till 9pm tonite to see if anything happens .. This is gonna be a long day!!

[Craig]

I don’t understand how they received it yesterday but we not getting it today

I’m with Navy Fed they said they don’t even see it

[Christen Kinsey]

I also saw where someone called and their system is down until 1PM EST. But I’m not sure why that would affect those that already say the money was sent.

[Christen Kinsey]

Received 2/25/2020, charges deducted and money sent 2/26/2020 to my account. As per SBTP. I bank with Robins Financial… This money needs to hit alreadyyyy

[Angel]

I bank with Citizens Union Bank and still nothing yet. This is very frustrating and I will not use them again!

[Coco90]

still nothing for me. I bank with capital one and they said they don’t see it. My aunt got hers at 8am and she banks with Wells Fargo. TPG showing it was paid to me. 🤦🏽‍♀️..I wonder when the next batch Is being released

[Annoyed]

It’s stgb not our banks.

[TheDjSavedMyLife]

@SomewhereOverTheRainbow EST

[Kevin]

DDD 2/26, sbtgp said it was received 2/25 all fees taken out. I woke up to money in my BOA account. See you all next year!!

[QuiCamp]

Anybody information not being found on sbtpg website or automated system with a ddd of the 26th I’m freaking out I haven’t been able to log in at all

[rml]

@ashley. Mine shows received yesterday and sent to my bank direct deposit today. Nothing there. It’s funny because their website specifically says “We set up the disbursement upon receiving that pre-notification so that the money reaches the taxpayer on the same day it would have if the money was deposited directly from the the IRS into the taxpayer’s bank account.” This was my first time using this method and my last.

[SomewhereOverTheRainbow]

@DjSavedMyLife is that est or pst?

[TheDjSavedMyLife]

If Your Refund Was Sent On 2/26 On The TPG site, it means your money is going out on the first batch this morning at 8am. It takes anywhere between 1 & 24 hours to hit your account. Just called NavyFed she told me it just came in as a memo and to call back if it doesn’t post by 10

[Angel]

Mine shows recieved on 2/25/20 and paid to me on 2/26/20 and so far there is nothing in my account. I’m at this point confused and aggrevated.

[Tippy656]

Still no money in Alabama
I use Bbva….this is f*ckin ridiculous

[Ashley]

Mine shows that it was received by SBTPG from the IRS on 02/25 and shows it paid to me on 02/26 but there is nothing in my account. I wonder if it takes a day or two to post? Does anyone else have an “Amount(s) Paid to You” date of “02/26/20”, that has received their refund yet?

[Seminole]

TPG website has been showing mine sent on the 26th since yesterday the 25th. Literally makes no sense.

[Michelle]

Has anyone called sbbtpg?

[Angel]

Eastern time and nothing yet but it says deposited today but in the note section it says please allow 1-2 business days for the deposit to reach your account which I think is bullshit

[yaumi]

DD 2/26 and nothing yet im in the eastern time zone and fees were taken out and it says deposit would be today!

[yaumi]

DD 2/26 and nothing yet im in the eastern time zone and fees were taken out and it says deposit would be today!

[Carrie]

Does anyone have GOBank and got their refund?

[Lisa B.]

Mel c. Yes I did sbtpg hung up on me and I emailed them and chime had a high call volume so I emailed them also. Just aggrivating. I filed literally filed over a month ago. I have both credits also.

[Troy]

So Im in the same boat with fees taken but not posted on my bank but I usually dont check this stuff till 7 AM and its almost 5 AM my time. It seems, compared to years past, that there is WAY more people on here than last year or the year previous talking about DD at the same time….so I wonder if tehre is just a crap ton of them going on and its taking a little longer with everything (Im trying to tell myself its the case). Im US Bank and had only fees no loan or whatever TT offered.

[Mel C]

Lisa b.

Did u call sbtpg or chime?

[Lisa B.]

7:47 EST no dd
Tt fees taken out no advance
Ddd 2/26
Use chime
Website shows I was paid 2/26 no nothing in my acct
Called them said my ss # is invalid and hung up on me.

[Tippy656]

Central time..still no dd
Bbva

[Kris]

GM….I’ve got Green Dot & Im in PA…..deposit just hit …..I checked around 3:15 and nothing but now it’s FINALLY here…..

[Bodagirl]

I am central time and mine is in my credit union now.

[Beans]

@Donnievan83 NOTHING Green Dot in Ohio

[Geez]

Filed 1/27 w/ TT Both Credits
1 Bar Until 2/6
PATH Until 2/16
DDD on 2/22 for 2/26

DD hit @ 3AM Wells Fargo/PayPal

See yall next year!! Best luck to all if you have 2/26 u may see it today depending on your bank!

[Carrie]

Haven’t received my refund yet either. I’m hoping it’s because I’m eastern time and TT is pacific. Ugh

[Donnievan83]

Do anybody got green dot? An if so did you get your refund yet?

[Tiffany]

@johnny
Same boa and nothing

[Janey]

@ Jonny dont feel bad. I still have nothing. Did today 2/26 nothing. I have netspend

[BG]

I’m in NC I use BB&T and still nothing DDD for today sbtpg says already paid to me anyone k ow when the money will clear.

[Jonny]

In Florida have Bank of America and still nothing yet WTF SBTPG SAYS IT WAS SENT ACH DIRECT DEPOIST AND NOTHING I SEE EVERYINE IS POSTING THEY GOT THERIS SMFH THIS IS RIDICULOUS FED UP NEVER HAD THIS PROBLEM NEVER !!!

[Angie2345]

Just received refund at 5:27am good luck to everyone else and I’ll see y’all next year

[Ray]

Just got paid with USAA bank @5:30 am Eastern time.
Thank you all and see ya next tax season!!!

[OkSkippy]

Still waiting on Bluebird too, in FL…

[jeannie]

@givememymoneyyy

I got mine already and had fees

[Fresh]

Still waiting on bluebird

[Here we are again]

Dd hit about 20 min ago
Chime
Pacific timezone

[Kareem]

Mine just hit about 30 min ago

[lawaitin]

Deposited into bank about 30-45 min ago. Had only Fees no advance. Won’t ever use them again

[Julia]

Not true many people have gotten it already (people with fees as well)

[Money]

Anyone with fees won’t see there money. We will get it in the next 24 hours.

[Stoney58]

If your using your phone turn it sideways you’ll see more info.

[Ruletto]

@ eli.. Im using desktop there are no routing #s

[TheDjSavedMyLife]

Has Any relieved their money and the WMR/IRS site didn’t update?

[Eli]

@Mel c If you’re on your phone you have to switch from the mobile site to the desktop site in your internet browser to see the routing info. It also told me that it was sent today (after switching from 2/25) but there is no DD. I’m thinking that I’m just last in line. Lol.

[Mel C]

@ruletto

Mine says the same. No idea where people are seeing routing numbers.

Still did not get dd

[Ruletto]

Mine says ach deposit but none of my bank info… Anyone else not get dd same?.. Most people that got $ said showed their routing #

[Foxx]

My bank deposits after delivery. So why hasn’t sbtpg sent my money to my bank..
What is going on?
Any ideas, answers 🤯

[StilDiva]

StilDiva

[David]

Mine also updated from 2/25 to 2/26 on sbtpg. I get ultimately that my DDD is 2/26 but I’m being told one thing from them, then another, then another. That’s called over promising and under delivering

[Kris]

@Jonny …..Same thing on mine also….. WTH….

[Jonny]

So sbtpg is back up now mine says sent on the 26th instead of what it said eariler the 25th I don’t see no circle at the bottom but refund and everything is there and when I call says the same thing wth is going smfh just pray that is will be there tooorrow smfh ughhh

[Mike]

Mine just hit around 9:30 est still waiting for my wife’s to post. We both have Chime. We were both under review as well. So u will get it soon be patient people.

[Dwilson]

Sbtpg is back ☝ guys. I just checked mine.

[Jonathan]

Wow this is bullshit now sbtpg is saying site will be back online 10pm pst wtf these people are ridiculous

[Mel C]

Lol wow. Looks like the f’d up again?

[LOW_KEY_LOKA]

Now 10pm PST

[Mel C]

Damn. I thought my wife was slow while getting dressed. Took forever to load Sbtpg.

[ReNee]

Sites backup…updated with correct refund amount and received dates 2/25…sent date says 2/26. Hopefully it posts after midnight. Sheesh. Lol

[Wick3d]

I take it back going slow

[Here we are again]

I cleared my cashe and it worked for me

Fees taken out today.. Says wait 1-2 days
Ddd 2/26

Nothing on my chime yet
Pacific timezone

[proudma30]

Before they shut down for the day earlier it said my DD was going to be today the 25th now when I log back into their website it’s saying payment made to 26 I wish they’d make up their damn Minds

[Jason Stickle]

Website finally updated with received funds dd of 2/26. 😂🤣 nice try Santa Barbara I’ll believe you when it’s pending on my end!!!

[Wick3d]

I closed chrome on phones me open page as desktop loaded for me

[Overit]

@famzloot

I agree. Read my post under Tigerlili thread. They are taking advantage of taxpayers. Irs offered free file to prevent things like this from happening. They told me 48 hours for a green dot company to transfer to a green dot card. And I’m 100 percent positive it is illegal for them to hold the funds past the actual irs ddd

[tulipsandsunshine]

Still down for me too

[Mel C]

Still down for me

[David]

Thanks Dan!

[Dan]

Back online

[Katie]

Got mine about 740pm eastern !

[FamzLoot]

SBTPG deserves to be sued
https://www.consumeraffairs.com/finance/santa_barbara_bank.html

[Jonathan]

So this morning I checked sbtpg when it was working I took screen shots of it and it said money received and now since the system is down online I called the number and they said they have not recieved my refund what the fuck is going on!!! I have been patiently waiting haven’t complained or checked every 5 min everyday just once a day !! Now I am pissed because I hate when someone plays with my money this is ridiculous

[Geishadoll39]

@TheGhetto
That’s exactly what mine said…but I got the dd today

[Jonathan]

I notice Bank of America which is who I have won’t show any pending deposites untill the day it is suppose to come which is the 26th

[Jonathan]

I still haven’t gotten shit sbtpg had my refund and they said it was sent out out today but nothing in my bank account and I cannot a was their website wtf is going on this sucks

[tulipsandsunshine]

I called about twenty minutes ago and it said it received my refund and it let me get to a representative. Then I just called again and it’s saying that it hasn’t received it LOL I give up

[Benzy]

It’s still down for me

[Shy]

Anyone able to get the the SBTGP website

[Jeff ellis]

Tt card hit at 4 pacific had DDD of 26th.
Advance and eitc..accepted 02 01
No Notification..
Just checked turbocard account and there it was…

[Dan]

Still down . Forgot to check this morning for my bank routing number on the pie chart page . Once that shows money has been sent . Still waiting for them to get it back up even though it’s passed 4pm PST

[Irateinwi]

Still down

[Zack]

Them ancient systems at it’s best

[tulipsandsunshine]

Anyone else getting an error message on the site AND when you call the number? It said I entered the wrong information and I’m sure I know my social by heart at my age lol

[KaeB]

@theghetto
When i called it said sent to me 2/26 and i got it today.

[TheGhetto]

Did anybody call the line and it said refund received dd will hit tomorrow, but still received dd today ?

[KaeB]

I got my dd
Missouri
Path
Ddd 2/26
Tt green dot card
Fees and advance
Got it in the last 15 mins.

[KaeB]

About 1 pm central time

[Geishadoll39]

Sbtpg is sending out early..I just got my deposit about twenty minutes ago.
I had fees and an advance to come out
My ddd was for 2/26
Greendot walmart moneycard

[A A Ron]

My tt refund was on there like 9am

[Rochelle]

she confirmed that my funds WILL be issued today!!!! she said give it by the end of the day she also stated there is no cut off time. But she pulled up my information and her exact words were you direct deposit is currently pending to your Walmart green card something the last rep didn’t verify!

[Mibratt]

You would think SBTPG has all year to prepare for this time of the year, this is the only time I depend on their company and I pay well for their services and ofcourse just like last year the incompetence is undeniably ridiculous…website down again my funds keep changing and I cant reach on the phone I’m so done with turbo tax

[Rochelle]

side note the wait time is 5-10 mins to speak tp a rep at the number I provided below heres the number again…1800-779-7228 Santa Barbara bank choose options to put in your info and of course options 2 again to speak to a rep.

fyi I’m actually on hold to speak with another rep to make sure what the previous person told me was correct. ill keep you guys informed on what this rep says

[Andre]

YO REP YOUR –
STATE:
DDD:
FEES/NO FEES:
ADVANCE/NO ADVANCE:
TURBO CARD: Y/N
CREDITS:
DD: Y/N

☆☆☆☆☆
FLORIDA😌🌴🌴
2/26
Fees Yes
Advance Yes
Turbo Card Yes
EITC CTC
No DD

[Rochelle]

Guys I hope this helps just called 1800-779-7228 the rep stated that she sees my deposit pending an once it post then it will show in my account. She stated that process will happen at anytime today they stop posting at 4pm pst time.

She stated that it shows pending for tomorrow but can be issued today.

Hopefully this helps

greendot card
in florida
I don’t think the state or anything of that nature count at this point we just at the mercy of the “posting”

[Ray]

Just to give ya some relief, last year I received my money at 6:00 pm eastern time with fees taken out. I say by tonight we will see money in our banks, cards, if your bank and card does not hold any money. I have USAA AND they do not hold money.

[Cptax]

Now there site down for 7+ hours . Lets boycott them next year !

[USN]

@DMJ, i got the same thing. It also says wait 1-2 business days underneath. It should arrive today though.

[hi there]

i just made this account to those with the tt card to let you know my funds were available now. good luck to everyone and god bless <3 wish you all the best

[Dmj]

@me it doesn’t say sent anywhere??

It says date received 2/25
Amount paid to you
Green pie chart

Am I expecting a sent msg too? Or will it just show up ???

[ari]

Does information only show for this bank if you are a green dot holder?

[ME]

@DMJ means you will get your money soon.

[Dmj]

Dmj
New to SBTPG it doesn’t say sent anywhere? Should it ?

I have a green circle and it says received 2/25 it shows my amount (after fees) under amount paid to you with the date 2/25

Can someone please help me understand

[Dmj]

New to SBTPG it doesn’t say sent anywhere? Should it ?

I have a green circle and it says recuved 2/25 it shows my amount (after few) under amount paid to you with the date 2/25

Can someone please help me understand ?

[ME]

I still have red and no green on SBTPG. I wonder why some people have green and I have the same DDD 2/26/2020 I’m sure it will come tomorrow but I just don’t understand why some update and some have not. IRS already took their money.

[SydRules]

@Dezy same message I got. I’m assuming TPG has not updated for you as well?

[Dezy]

@Syd Rules the number I called yesterday was 1-866-581-1040…hope this helps bcuz it didn’t me. every time I called and put my social in it said it couldn’t find my account with my social.

[Dezy]

Just check mine on the SBTPG website and my circle is now green and it says my refund amount was sent to me on 2/25/2020..so obviously it was sent today so I should receive it this afternoon. I have All Access Netspend Card. So I am gonna keep my fingers crossed it comes today!!! Also I filed 1/23/20 DDD 2/26/2020. So I will keep u all informed of what happens. But like a lot of other people are saying on here don’t lose ur faith its coming!!!!

[Jade]

Money is there finally

[Crazykeys2016]

Check the TPG site!
Checked mine this morning. Cash should be hitting tonight but everything has been sent out.
I got the same message everyone has been posting.
The IRS site doesn’t update on time & believe they have sent your money and if you got an exact DDD it’ll come. If you got by March 2 , or March 3, you’ll be it no later than Saturday.
IRS next update will be Wednesday for the next batch of people that filed & accepted 2/3.

[SydRules]

Anyone have a customer service number? I see a lot of you have updated with SBTPG. I have not been able to login with them as of yet and I have a DDD for 2/26. I filed with HR BLOCK.

[JZ]

Shoot sorry for reposting my phone was glitching

[JZ]

My SBTPG account updated overnight 2/25/2020.
My DDD is 2/26/20.
TT Card , No deposit on card yet
It wouldn’t let me check my account the last 2 nights but was able to this morning and saw update. The SBTPG website says that the money will go onto your card/bank basically the on your DDD

[Hot Mexican dude 4 u]

Green circle means they gots u monies

[JZ]

My SBTPG account updated overnight 2/25/2020.
My DDD is 2/26/20.
TT Card , No deposit on card yet
It wouldn’t let me check my account the last 2 nights but was able to this morning and saw update. The SBTPG website says that the money will go onto your card/bank basically the on your DDD.

[JZ]

My SBTPG account updated overnight 2/25/2020.
My DDD is 2/26/20.
TT Card .
No deposit on card yet.

[JZ]

My SBTPG account updated overnight 2/25/2020.
My DDD is 2/26/2020 on TT Card
No money on card yet though.

[Reallyrealy]

can someone tell me if the green circle means that TPG has complete my fees ???????

[Tina]

green and red circle says amount paid to me with fees deducted ddd 2/25 but the money haven’t been deposited to my card yet!

[K.iLLa]

Check your cards my refund on Sbtpg shows as not received but the amount disbursed but now it’s there
Ddd date 2/26
Dd 2/25
Tt card

[JAKE]

1 MIN AGO TPG UPDATED ON ME AS WELL TO SHOW HOW MUCH WAS RECEIVED AND DATE RECEIVED – STILL RED CIRCLE – TOTAL PAID AT BOTTOM ZERO SHOWN

[JAKE]

@Taxseasonsucks

THANK YOU FOR THE UPDATE

[Mhorton]

They have my refund with the 26th as refund date will it deposit early

[Taxseasonsucks]

Just check I updated like 20 minutes to green and red circle says amount paid to me with fees deducted ddd 2/26 with tt fees takin out good luck yall

[JAKE]

YEAH SEEMS THEY DONT WANT TO POST THAT THEY HAVE ACTUALLY RECEIVED OUR FUNDS AND FLASH AROUND THEY ARE MAKING INTEREST UNTIL OUR WMR DDD

[Mhorton]

It’s still my deposit is for the 26th will they deposit it tomorrow

[JesseT]

I got the advance and now sbtpg says amounts paid to you totals whole refund. But still says amount received $0 on top

[KaeB]

@KittyKatAteTheTiger
I had Netspend with Bancorp. Got my deposit at 3:40 pm the day before.

[JAKE]

NOTHING FOR ANYONE RIGHT?

FILED ACCEPTED 2/7
WMR DDD 2/26

2020805 IS MY TRANSCRIPT CODE NOT SURE IF THAT HELPS TPG DISTRIBUTE THE MONEY

RED CIRCLE – FEES PAID WITH REFUND – NO CREDITS – BOA

[Sbaby]

I believe 1 – 2 business days

[Sarai]

Sooo how long after you get the red circle do they send the funds??

[Wick3d]

Wick3d

@wick3d

[Wick3d]

T

[TheJasen]

I did not get advance but had fees taken out of return and now have the red pie chart. All is good.

[Marzella]

The red circle is for everyone not for people who got a advance because I didn’t get a advance and still have a red big old circle…and that just means the got notification that money is coming so they better release it to us when they get they money…so if mines post I’ll let you all know btw I got the DDD of 2/26 and have the ttcard🙌🏼hope it comes asap

[iLoatheTaxSeason(PATHassF)]

Hell I keep call. It puts me on hold for a while & hangs up on me. Wtf am I doing wrong

[Captiankik]

I think the tpg employees are on different websites. I was told they received my money from irs and paid all my fees hours ago. I just called again and was told that they got nothing and to wait till the 26th. The website says they didn’t get it also. SOMEONE IS LYING. I have tt with tt card and fees and ddd of 2/26. Got it 2 days early last year

[Captiankik]

You have to call sbtpg. They told me they got my money and paid my fees. On the website though it says they haven’t gotten it yet. The lady on the phone said I’d get dd tonight or tomorrow. I filed with tt and got tt card. With tt fees taken out.. hope this gives some ppl hope

[Noggin]

Once upon a time I was working and felt a hand in my pocket and it was the IRS…I did not give them a refund date they just cabbaged the cash and rolled out. The next week I put my hand in a politicians pocket and I have been making license plates ever since.

But on a serious note…DD 2-26 nothing here turbo card tpg website is total garbage. How in the world do you get a live person on the tele?

[Captiankik]

Called tpg and was told they received my money from irs and paid all my fees. Still nothing on tpg website. Ddd 2/26… tt with tt card and fees. On my tt account under fees it says thank you for purchase. Tpg website is crashed now so I can’t check on there, but the lady that talked to me said expect my money tonight or tomorrow. I hope this helps some ppl

[Hunter]

For anybody in a similar situation –

Filed with TT and Prepaid card with funds deducted from refund. DDD of 2/24. Called SBTPG and they said that they have a pending transaction from IRS and expect to have it on 2/24 with another 1-2 days before I receive at my bank.

[RayC]

I USED TT and had my fees deducted from my refund. it looks like they been paid already if you click on the product you bought. it says thanks for your payment. Implies they been paid.

[iLoatheTaxSeason(PATHassF)]

SBTPG will get it some time tonight or tomorrow & then they may already have it

[CasOne]

Last year my SBGT had a pie chart and I have never gotten a loan. So those that had fees taken out will see that chart if I’m not mistaken.

[JAKE]

When do they get their money, AFTER the IRS issues a DDD on a transcript? (how many days)

[JAKE]

good question: So if your DDD is for 2/26 based on transcripts, when will TPG receive notification today or Tuesday or what??

When do they get their money, AFTER the IRS issues a DDD on a transcript?

[mickey m]

So if your DDD is for 2/26 when will they receive notification today or Tuesday?

[Jade is Here]

This website is so weird. I cant even see when i post something. Good luck all i tried posting my update but i cant deal with the loading and functionality to just post simple updates

[Jade is Here]

SBTPG Help Center
1 to 2 days before a refund is scheduled to arrive, the IRS sends a pre-notification of the refund amount to TPG. The IRS does not deposit the money at this time, but it is only a notification that the refund is on its way. We set up the disbursement upon receiving that pre-notification

[Jade is Here]

SBTPG Help Center
1 to 2 days before a refund is scheduled to arrive, the IRS sends a pre-notification of the refund amount to TPG. The IRS does not deposit the money at this time, but it is only a notification that the refund is on its way. We set up the disbursement upon receiving that pre-notification so that the money reaches the taxpayer on the same day it would have if the money was deposited directly from the the IRS

[Jade is Here]

SBTPG Help Center states the following

Usually 1 to 2 days before a refund is scheduled to arrive, the IRS sends a pre-notification of the refund amount to TPG. The IRS does not deposit the money at this time, but it is only a notification that the refund is on its way. We set up the disbursement upon receiving that pre-notification so that the money reaches the taxpayer on the same day it would have if the money was deposited directly from the the IRS into the taxpayer’s bank account.

[Kpo]

Transcripts updated today with DDD of 2/26

Filed with fees being taken out and loan. Sbtpg is now showing my acct can’t be located. When I filed with fees being taken out before and this happened, they were updating the account/receiving funds. Hopefully that’s the case now!

[JAKE]

@Wes m

Good question, not sure how turbo tax get their fees.

Could be one of these:

1) refund is split to TPG and Taxpayer
2) refund is sent in full to TPG and paid to taxpayer on DDD

[Wes m]

So transcripts updated now for DDD 2/26. Does that mean they will transmit at midnight on 2/26? Also, How long from when TT takes its fees do you see the funds hitting your account?

[JAKE]

Me it says: TPG has not received your federal tax refund

Got my transcripts this morning with refund code.
Not sure when they will send the money to TPG.

its my understanding that is how turbo tax gets paid, so i should see an update there first correct?

[radshackgirl77 (aka: Erika K)]

Has anybody had fees taken from refund before along with the anticipation loan. This is my first year getting the loan and not paying fees upfront and I don’t know how it works. Like do they get your money on the direct deposit date and issue the remainder on thr same day? Any input will be much appreciated.

[Kristy W]

@Nikki I have seen people say it updates throughout the day but I don’t know if that’s correct or not. I can’t login this morning. Keeps saying it can’t find my account. I have had this issue a few times this week. Checking in awhile.

[Nikki]

Anyone know how often SBTG updates? Like, is it once a day, multiple times a day? And, at what time if it’s once a day

[KittyKatAteTheTiger]

I’ve seen it go down several times in a day. I’m not sure if it’s updating or crashing. Earlier must’ve been a glitch. It was back to normal. Now it’s down again. Got my hopes up for nothing

[SomewhereOverTheRainbow]

Does Sbtpg uodate at particular times or throughout the day 24 hours?

[KittyKatAteTheTiger]

Going backwards.
My pie chart was green with a tiny sliver for $4 (state tax on loan) since 1/27.
Now is Red for the $4only and anything on the page regarding the loan is gone. No date or amount paid.

Now it’s only the expected amount from Fed and the Received Amt is still $0.00.

It’s not even the correct fee amount for the Fed.
I still have the tab from earlier login still up and i can compare both.

[Nurseynursenurse]

@MommaJess

Don’t panic although it’s hard not to but same happened to me today as well…from error message to we can’t locate account. I just so happen to recheck again awhile ago and it’s there fees taken out via TT with a red circle. I’m sending positive vibes and news your way💫☄️

[iLoatheTaxSeason(PATHassF)]

I heard that’s only for ppl with the advance

[Bolly]

Da circle only shoes if you got the tax loan if u didn’t it won’t show a circle just a line

[Wick3d]

Sbptg will show a pie chart when they get your money if I had fees taken out of your return green for your money red for fees, if u paid for your return upfront I don’t believe money goes to them

[Wick3d]

It’s on the website when they get your refund there’s a pie chart green is your money red is fees and shit taken out

[iLoatheTaxSeason(PATHassF)]

@frustrated I have no clue

[Frustrated]

Where is this circle everyone is talking about on sbtpg?? The website, app, or what???

[mrsfoulks]

I just checked sbtpg and it has a green circle that wasn’t there earlier. When I hovered over the circle it showed the advance amount I got. Does that mean anything?

[Lovelyz]

@eddie the
Did u have the turbo card ?

[MoneyChasin]

I NEVER filed with TT (Turbo Tax) and MINE has been going through SBTPB for the past 3 years, so if you’re here to offer support and information, please confirm that the info submitted is valid. SBTPG offers software to ANY tax preparer that chooses to enroll

[Eddie the head]

If it helps anyone for the last 2 years I filed through turbotax with eic and ctc with direct deposit and both times my deposit hit my account before SBTPG, WMR or Turbotax updated at all

[Lovelyz]

Who has turbotax has dd of 2/13 have u received funds?

[kasaroo]

Mommajess: I’m in the same boat. I’m about to lose my mind! I tried my husband’s and my socials, I can’t log in to either one!

[Mommajess33]

I’m freaking out guys, I was able to check SBTPG even just an hour ago but when I just tried logging in it told me they can’t find my account. I tried multiple times, triple checked my info entered IM TERRIFIED

[Nurseynursenurse]

@Arglyemachine

From what an admin on here said it’s for those that had the TT tax advance loan.

[Jake]

No, where is the red circle located on the page?

[ArgyleMachine]

Is there anyone that has a red circle on the sbtg website? What does this mean?

[iLoatheTaxSeason(PATHassF)]

2-7-20 I heard that too

[2-7-20 Accepted-Filed]

its my understanding that there “are rumors” you dont have to have transcripts complete to get refund. not sure about that. I think its Transcripts – TPG – WMR – Deposit , in that order.

[2-7-20 Accepted-Filed]

@Towking93

if you are getting error, try refreshing the TPG page and type your info again. Should work

[iLoatheTaxSeason(PATHassF)]

Somebody said WMR didn’t update and SBTPG didn’t update until after their refund hit their bank soooooo I’d check my account. Nahhhhhh I’m just lying I check em all, but I think that’s the proper advice to give.

[Portia]

@tasha thanks for the link

[2-7-20 Accepted-Filed]

its my understanding TPG will update again at 9:30 CST and updates 4 times daily. this from what ive read on other forums etc.

[Towking93]

Anybody esle gettin the error message on sbtpg

[faif]

Sorry @Nurseynursenurse didn’t see your comment about that until after I’d posted!

[faif]

Thanks y’all!

Does anyone happen to know when they update/when they stop for the day? Sorry for the dumb questions lol this is our first year since PATH started that we’ve claimed the EITC so this is all new to me.

[AngryFLMan]

IRS said they sent my return on the 12th and I still don’t have anything on SBTPG. I don’t know what to do at this point.

[Nurseynursenurse]

@iLoatheTax

I want to say sbtg updates throughout the day and they’re on pst too. Last year and years prior sbtg will receive refund late afternoon.

[iLoatheTaxSeason(PATHassF)]

@nurse do we know when SBTPG actually updates?

[Nurseynursenurse]

@Liz
Please stop. We knew what was said and the conversation at hand. Nothing was said out of malice.

@ILoatheTax
My hand has been itching like crazy lol. Been doing some research as well. According to past years I think we will have DD by Friday. Past few years always receive deposit day early via Navy Fed. So I actually receive the 21st.

[Nurseynursenurse]

@faif

I’m seeing on here from an admin that the circles are for those who had tax advances. So a lot of us won’t see the circle since we filed with fees taken out

[Surawi]

I am definitely path(eitc and ectc) and sbtpg is showing my expected amount but the blue note of not yet received. Cycle code 0605 I use chime. Fingers crossed🤞

[ineedthemoney]

@Faif If it says refund received $0 it hasn’t been received. If you got a refund advance that could be the reason you see the green bar. It also will show the amount you they are expecting to receive from the IRS. When you see fees paid amounts and money sent to you updated, you’ll know they received your refund.

[lawaitin]

@jadeishere
I completely forgot about tt emailing when it’s on its way. I went and checked then remembered I always get the emails a day later from when it actually arrives. Lol ugh.

[iLoatheTaxSeason(PATHassF)]

Jade is Here

@jadeishere that is awesome input. I didn’t even think to check my email. Brb 😂

[Jade is Here]

I checked my old emails and found that I received an email from TT stating my refund was on the way and should be in my account by the next business day. However the refund always post to my account the morning i receive the email.

The email subject is :Your Refund Will Be Deposited Soon
Your refund is on its way

It should be automatically deposited in your account by the next business day.

[iLoatheTaxSeason(PATHassF)]

@liz if you want to educate someone & “teach” ☺, educate & teach about taxes, path act, SBTPG (things we would love to hear) . You know, the shit we are actually here for. Otherwise your contribution is not needed on this topic in particular 😉.

[Liz]

@iLoatheTaxSeason(PATHassF) Because actual knowledge is better than cultural assumptions. Now she knows where the phrase came from, and why.

Do you have something against historical understanding and proper context?

[iLoatheTaxSeason(PATHassF)]

@liz why’d you have to do that? Maybe her culture is where she learned it. You took it way out of proportion & for what? Because she said it was Latina? Sad world we live in. Sad that people feel the need to correct the next “human” on shit when they dont even have all their shit in a row.

[iLoatheTaxSeason(PATHassF)]

@nurse I think you can answer that better than me

[faif]

Okay forgive me ahead of time, I never knew SBTPG was a thing or that it was relevant to me until about an hour ago lol.

My circle is green, but at the top is says “Received Amount $0”

Does the green circle mean that they’ve received my refund even though the top says they haven’t? I am confusion.

[Tman]

My stbg says wrong info/error.

[Jerseygirl02]

@jimz

LMAOO
I’ll let someone else come up with an answer for that!

[iLoatheTaxSeason(PATHassF)]

@jimz I guess it may mean you are getting money and gone spend that shit 😂

[Nurseynursenurse]

@JimZ

Lol 😂

[Jerseygirl02]

@iLoatheTaxSeason(PATHassF)

I put my right hand in my pocket and if i don’t have one, i rub it on the side of my leg! LOL
if the left itches, i try to ignore it. HAHAHA

[Jim Z]

Is it bad if both are itchy lmao

[iLoatheTaxSeason(PATHassF)]

Southerns firmly believe that one too. That why I try not to scratch the left 😂

[Jerseygirl02]

@jimz

OH, IT’S COMING! Keep the faith!

[Jim Z]

@jerseygirl02 literally as I read that my right hand started itching bad.

[Jerseygirl02]

@Nurseynursenurse

I am Latina and we also have this same saying, but with a twist. If our right hand itches, there’s money coming, but if the left hand itches, money is slipping away.
Aa firm believer!
so far my right hand has not itched, therefore no money is coming. LOL
I am a Pather.

[Nurseynursenurse]

@Brett Tuzzo

Grannies are the best❤️😆

[Brett Tuzzo]

@iloathe

She was the best thanks for that little twinkle smirk smile ya know the sad super heart warming smile. Best wishes to you on this horrible journey

[Nick]

im not a pather, sbtpg recieved my refund today but it says the amount paid was 2/8; note says to wait 1-2 business days. how could they receive my refund on one day but have the amount paid to me be a different day? and will i get refunded today? ddd 2/20

[iLoatheTaxSeason(PATHassF)]

@Brett your grandmother sounds amazing. I’m glad we could bring a smile to someone today. You’ve made my day

[Brett Tuzzo]

@iloathe

She used to win all thr time when she got em for that or used to play keno at dinner and hit for 450 just never heard it from anyone else nice reminder and smile Miss you NANA❤

[iLoatheTaxSeason(PATHassF)]

@brett your grandmother knows what she is talking about. I’m telling you guys I can feel it being a good day for some PATHers today

[Brett Tuzzo]

Not from the south but grandmother used to buy a scratch ticket when her palm was super itchy said it.means coming into money good juju lol funny others say it to

[iLoatheTaxSeason(PATHassF)]

@nurse yeah they were. Btw SBTPG hasn’t updated for me but the day is still young

[Nurseynursenurse]

@iLoatheTax

Yes true Southerners know the sayings😂
But I tell you what a lot of those sayings were so true lol

[hopeful]

I am not path, just 1 regular w2

[iLoatheTaxSeason(PATHassF)]

@nurse ISTG 😂 I was finna say the same thing. That’s that southern way of knowing you getting money. #countrygirlfromTN

[BigBarb]

I kept getting the error message, I was able to log in earlier today.

Is it normal to have the refund date and 0.00 in the recieved amount column?

[Nurseynursenurse]

I keep getting the same error message….tried twice from laptop still error. Maybe I should wait until this afternoon. There has to be an update of some sort the way my hands are itching lol(Southern saying from Southern granny lol).

[RayC]

I would be shocked to see pathers get DD into their accounts that show pending today. I think Thursday is the best bey. I wouldn’t be shocked to see sbtpg show the money today though. I kinda expect that later today.

[iLoatheTaxSeason(PATHassF)]

Hopeful tigerlili says today after 12pm for chime. Are you path?

[iLoatheTaxSeason(PATHassF)]

SBTPG is down for me too and I have the error message. So I’m hopeful today I got a good feeling guys I already seen someone with cast get a direct deposit in the bank today so fingers crossed

[hopeful :(]

Update: I was able to check on my phone. I have Chime bank and SBTPG recieved my funds today… anyone know if I’ll get my deposit today?

[London]

I tried from a computer I’m still getting error message. Can someone explain these cycle codes again please. What does it mean if my transcript has cycle code
02200605 (HELP)

Someone posted a link from SBTPG stating the they get your info from IRS 1-2 days prior to actually receiving your money. Hoping between error message, processing date and the fact the SBTPG did show expected amount as of yesterday HOPING I see a DD 2/21

[Brenda ortega]

You ewll get your funds soon

[King D]

Do it from the computer. I was able to access sbtpg from my computer but not my phone. I have the green circle now and it says it was sent to my bank yesterday. I have chime so i assume it’ll post sometime soon.

[Jessnicci]

Receiving error msg as well. Fingers crossed for someone to see something positive today!

[Morgan]

I’ve been getting ERROR message on Santa Barbra bank so I can’t even see anything, I was able to the other day but last 2 days just the error message

[Wes m]

Error

We’re sorry, it appears that an error has occurred. You are experiencing one of the following:

The page you are looking for does not exist
Your access to our website is denied
Server error
If this issue continues, close your browser and try again. If the problem still continues, please click here to get help.

You may log on at any time to access your information again.

Thank you.

[Nurseynursenurse]

I checked sbtg twice got error message guess I’ll try back later

Any luck from other Pathers?

[RayC]

its down now for me as well.

[MoneyChasin]

I get that many are trying to help, but some of us need precise detail. Need to know what you’re seeing, to ensure being on the same page of understanding, rather than just describing in your own words.

And just to clarify, for the past 2/3 years I’ve ALWAYS been able to see my information on SBTPG WITHOUT fees being taken out. I ALWAYS pay my preparer AFTER I receive my funds.

[hopeful :(]

how are you guys able to see anything via sbtpg? I get an error message when I put my info in

[MoneyChasin]

“We couldn’t find your account.
Please make sure the info you entered is correct and try again or visit SUPPORT.SBTPG.COM for assistance.” Is this the error message you all are talking about??

[Wes m]

SBTPG website is just errors out every time I try. I filed 1/26 accepted 1/27 shows 2/10/2020 process date. Standard 3 digit codes but no 864 yet..

This sucks…

[DiGitaal$]

SPTPG Update: My routing and account number(last four prefix) just appeared after checking a min ago. This updated from earlier this morning so they are updating throughout the day.

Just wanted to keep posting updates as I get them for those of you that are getting login errors. There are constant updates so keep checking.

[Bruce G]

Still getting error message

[DiGitaal$]

If your account is with Wells Fargo, we will add your direct deposit amount to your available balance on the same business day we receive your deposit from the IRS. The cut off time is 4:00pm Monday-Thursday and 6:00pm Friday, local time.

I just read this if you bank with WF.

[DiGitaal$]

@DeeDee Are you talking about the error trying to access SBTPG? If so, it’s just website error due to several reasons: i.e. lots of traffic or updates occurring. Nothing specific to any individual. Eventually, you will be able to access the website and see your info if you have fees taken out of your refund.

[MoneyChasin]

Can someone please tell me what this error message says, because I’m confused?

[DiGitaal$]

When IRS or state tax funding has been received, Santa Barbara Tax Product Group will release check print authorizations and direct deposit disbursement records beginning at 2:30 PM Pacific time.

[WhitWhit]

@Lp7
Chime posts deposits throughout the day so the best way to be notified is set up text/email alerts through their app. https://chime.zendesk.com/hc/en-us/articles/224992068-How-do-I-set-up-and-manage-my-notifications-

[lp7]

SBTPG updated for me and it says they sent my money yesterday. Anyone know when Chime posts deposits?

[Jerzpeach]

SBTPG (whatever) Lol was showing expected amount yesterday etc but today I have gotten an error message twice. 😒

[DiGitaal$]

The error message happened the same for me all day yesterday. Finally got through at some point and the Pie Chart was Red with expected fees to come and the expected refund amount.

This morning – it updated a Green Pie Chart with the fees taken and the refund amount amount received w/ fees taken out.

It’s coming…….

[Kiwki]

I got thru. Still nothing received. This is annoying.

[DiGitaal$]

No PATH
Filed/Accepted 1/27 TT

SBTPG Updated to Green pie chart. Bottom of chart reads:

02/18/2020 ACH Direct Deposit Please allow 1-2 business days for this deposit to reach your account

Wells Fargo Bank

[Stacey H]

Try logging in twice in a row if first time you get error message

[Aviance]

Error message 😔

[DiGitaal$]

@Kiwki probably more updates as SPTPG updates all the time Keep checking as it will be intermittent access hit or misses throughout the day but hoping you get an update during the process.

[Koko]

I’m having an error message as well .

[Kiwki]

I have an error for the first time

[DiGitaal$]

No PATH
Filed/Accepted 1/27 TT

SBTPG Updated to Green pie chart. Bottom of chart reads:

02/18/2020 ACH Direct Deposit Please allow 1-2 business days for this deposit to reach your account

Wells Fargo Bank

[Savagetucci]

Yes I am also getting an error

[Christie]

Anyone else only getting an error on SBTPG??

[Ufancy21]

Yes, I am a Pather and I had an offset…Filed 2/10..I guess they moved fast because I owed them.

[Ufancy21]

My account just updated with funds received. My red circle is now 90% green. Only a small portion is Red….Finally Good Luck everyone

[WhitWhit]

@James Ren

You wont see the circles unless you had a refund advance taken out of your taxes. Th frn shows whats been paid to you theough the advance a red circle indicates what sbtpg has gottn from IRS. Yiu want to see the amt of your refund under th received amount @top of page. Sorry for typos its esrly in a.m. for me and ijdgaf anymore about typos yall kno what i be saying lol

[WhitWhit]

@Stinky Pete

https://taxpayer.sbtpg.com/login

[Stinky Peterson]

Is there an app for sbtpg or is it through the web portal?

[Christie]

I am a pather, not sure if that matters on this thread or not. But i have tried to check SBTPG a few times in the last hour or so. First it said incorrect info, second just stayed on the one moment please page, and the last few have been errors. Hopeful this is good news or maybe just a glitch in the site cause everyone is checking?

[iLoatheTaxSeason(PATHassF)]

That’s what I’ve been trying to find out

[Steve wilkinson]

I’d like to know where the circles are I can’t see any circles on tag page

[James Renner]

Where are these red and green circles located. I log into sbtpg but I don’t see any circles

[iLoatheTaxSeason(PATHassF)]

Both path & non path, I guess

[Sweetcaroline]

I’m a pather

[Che]

Same here Pather

[Frustrated]

I’m a pather

[Che]

No luck here 😒😒😒

[Kmony]

Just checked about 15 mins ago. SBTPG has my money now! My DDD is 2/20

[KaeDub]

@Perry

No one has mentioned Path

[Nurseynursenurse]

Ok I just had to try one last time before bed lol. As I look on desktop still says one moment please but before that it says couldn’t find my account. I hope this is good news😊

[Perry]

Is this a path or nonpath thread?

[Sweetcaroline]

I filed 1/23
Accepted 1/24
File TT
Santa Barbara now shows they received my federal refund amount with a green circle then says any fees will be debited.
This gives me hope I should have DD soon!

[iLoatheTaxSeason(PATHassF)]

@MommaJess0312, girl just @ me and let me know. I’m not trying until I hear… Well read good news

[Mamabear]

@ Tasha
@ Frustrated
@ ineedthemoney …….

🤗🤗🤗YOU ARE ALL AMAZING!!!!🤗🤗🤗

🙄🙄🙄THANK YOU ALL SO MUCH!!!🙄🙄🙄

I’ve been trying to find out how to look my stuff up via bank…and you all helped.

This however is the message i receieved:

“A refund for this social security number has not yet been received”.

Anyone else in the same boat?? I filed & accepted 1/29/20. Never received path message. I did last year…not this year.

[MommaJess0312]

Ok I lied I have no update….but, I hope the rest of y’all do…darn.

[MommaJess0312]

Hoping for the best but expecting the worst, praying we ALL have updates!! It’s DEFINITELY updating right now because I was able to log in at midnight but now I can’t even get past the “one moment” screen, the one time I did it told me i can’t log in right now so…yay!!

[iLoatheTaxSeason(PATHassF)]

Ok thanks

[KaeDub]

@iLoatheTaxSeason(PATHassF)

No I’m not.

[Mamabear]

@ Tasha

@Frustrated
@ineedthemoney

Thank you…i will try that now.🙄

[iLoatheTaxSeason(PATHassF)]

KaeDub are you path?

[Johnny]

Thank you everyone but I wish I didn’t even check 🤦🏼‍♂️

[KaeDub]

@stephanie muniz

Currently North Dakota but I live in Virginia. Travel technician.

[Kristen]

Mine just updated to show the amount received from the IRS and has an amount paid to me on 1/19. Not deposit as of yet, hoping for something tomorrow.

No path, CTC, cycle 20200705 , DDD 2/20, fees fakes out, turbo card

[Tasha]

https://www.republictaxpayer.com/default.aspx?ReturnUrl=%2fTaxpayer-Information%2fFee-Summary.aspx For Jackson Hewitt and Amex serve card

[Frustrated]

@Mamabear
https://www.republictaxpayer.com/
Jackson Hewitt fees are taken thru them

[ineedthemoney]

@mamabear it goes through sbbtpg if you had fees taken out of your refund.

[Tasha]

@mamabear
No check republic bank tax payer that’s where mine goes through for JH and Amex serve

[Mamabear]

I went thru jackson hewitt…with amex serve…would mine be in the sbtpg website as well????

[Tara]

H&R block is down

[Christie]

@nurseynursenurse

I agree. I am going to give it all a rest and just check in the morning. Hopefully you are correct and we all get good news!!! 💗💗

[stephanie muniz]

@kaedub
where r u located

[Frustrated]

American Express National Bank

[Jason]

Cause people r crashing the site

[TC4]

My screen is stuck on the one moment please on SBTPG. UGH I’ll check later. Filed 1/27 accepted 1/28. Path 2/1. Path remove 2/15. No transcript update. Cycle 20200505 as of date 2/17.

[Nurseynursenurse]

@Christie

Same here on both ends…I’m just going to wait and check back tomorrow. Tomorrow morning will be great news for everyone I feel it💫

[Johnny]

What bank do I check for Amex serve card

[Christie]

All of you guys seeing activity with SBTPG, did you already get a DDD? I have checked mine with no luck on a deposit being made yet, but still showing processing on WMR.

[Shane]

Just updated on there for me. Green circle🤠

[Nurseynursenurse]

@KaeDub congratulations 🍾🎉🎊

Seems like sbtg finally moving along slowly but surely😆

[Frustrated]

Nothing yet with SBTG.

[Frustrated]

I noticed that too, yesterday! They’re prepping …🎉🎉🎉

[Maira]

I get the error message again 😞😞

[KaeDub]

My account just updated to received and now has the amount paid to me.

[iLoatheTaxSeason(PATHassF)]

@daniel when did it appear and I say you should start checking your account now because SBTPG has been updating slow asf this year

[Daniel]

How long after the red circle appears do deposits happen? IRS says ddd for 20th but last year I got it a couple days before . Red circle just appeared today

[Nurseynursenurse]

@Heather no problem at all😊

@Lauren T. Yes definitely the first time I tried I had the error message. I waited until awhile ago to recheck. Still has the expected amount but no circle. Thankfully I can keep checking and not lock myself out like wmr lol

[Heather]

Turbo Tax

[Lauren Thibodeaux]

@Nurseynursenurse

I don’t mind hanging around I 100% understand the anxiety behind sbtpg
They did have a major update working the last few hours

Continue to log in there is no limit
For a while I was getting 1 of 3 different messages.

[Tasha]

@heather who filed your taxes?
The company we use used to go through SBTPG and the last 2 years they use republic now. Might try that website and see if it’s there

[Heather]

Thank you @Nurseynursenurse

It has been that way since I first tried it a few days ago but I will keep checking. Yesterday it had an error message instead of the cant find your account message so I think you may be right and I’m just catching it when its down.

[Nurseynursenurse]

@Heather @Che

I think there’s a massive update on sbtg…the same happened to me. I rechecked on sbtg awhile ago and I no longer have the error message.

[Che]

@heather

Same boat as you

[Nurseynursenurse]

@ILoaThe

That’s what I’m thinking also…it has to be some DDD by Friday☺️

[Heather]

What if SBTPG keeps saying that it cannot find your account? I have been able to access in past years. I am confident the info is correct.

Filed 1/28
Accepted 1/29

Cycle code 0705
PATH
3/2 processing date on transcript
All good codes but no 846 (havent checked yet today)

[Che]

It’s telling me they can’t find no information on my social

[Nurseynursenurse]

@Lauren T.

Sorry for all the questions lol but I think that’s what happened to me previous years. My son said the same about the ⭕️. I read on sbtg website it shows as expected amount when irs sends the pre notification but gee whiz it’s taking forever lol.

[iLoatheTaxSeason(PATHassF)]

Personally I think deposits will be this week. Some PATHers already have dates for 2/20. Who’s to say we won’t

[Nurseynursenurse]

@Lauren T.

Thank you for the update it helps ease the anxiety on my end although I’m a Pather lol. I have no circle as of yet just the same expected amount since Sunday morning. Past few years I’ve always gotten refund on Wednesdays. This year it maybe Thursday due to the holiday on Monday.

[Lauren Thibodeaux]

Oh another thought

I am thinking that when the do have your funds you will go from the message that they have not received your funds to the big red circle because last night I had a red circle
Meaning there is something magical happening just an update on sbtpg needs to reflect that and I don’t believe it does always.

[iLoatheTaxSeason(PATHassF)]

@smiles8500 please do & thank you

[Lauren Thibodeaux]

Not a pather

Sbtpg has been up and down
Mine just updated last night to the big red circle but before it was telling me the have not received my funds but the irs says the dd on the 13th
Then I would get an error message
Finally got an update on sbtpg but my money was already in my account that was around 3pm today
So I have been waiting since the 13th for any movement on sbtpg
Ill check back if anyone wants more specifics about my refund journey lol it’s been a long 5 days

[Nurseynursenurse]

@Deb

I think you may saw an expected amount

[iLoatheTaxSeason(PATHassF)]

Set you may be looking under the part where it shows your expected amount

[Bob]

@deb no it doesn’t. It says expected amount

[Deb]

Hi, be I just logged on and the top part says tpg has not received your refund but as I scrolled down under refund status it says my fed has been received. I’m confused can anyone help

[iLoatheTaxSeason(PATHassF)]

@smiles8500 are you a Pather

[Nurseynursenurse]

@Lauren T.

Thanks for the update and happy spending😁
I’m going to recheck sbtg in a few was supposed to at 4:00 but started dinner. I think earlier sbtg were updating because I had an error message which never happened before

[Lauren Thibodeaux]

Just an update

Filed 2/5
Accepted 2/8
Irs says it was deposited on 2/13

I just received my money at around 3pm

Sbtpg just updated it has been spotty since I started checking it on the 13th

I hope this helps good luck everyone

[iLoatheTaxSeason(PATHassF)]

It does say they set up disbursement during pre-notification. The only reason I could see those boxes are appearing is because the got notification because I didn’t have them at 1st

[Nurseynursenurse]

I hope so 2 people on here said not true but according to sbtg it is lol

[iLoatheTaxSeason(PATHassF)]

@Nurseynursenurse now I’m kinda excited.

[iLoatheTaxSeason(PATHassF)]

@Nurseynursenurse OK, now I’m a little excited! Possibly, Friday then?

[Nurseynursenurse]

https://help.sbtpg.com/hc/en-us/articles/230084467-How-long-does-it-take-to-get-my-refund-

[Author]

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