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SBTPG updates?

Home Forums General Discussion 2020 Tax Season SBTPG updates?

  • This topic has 518 replies, 59 voices, and was last updated 2 years ago by Salter x.
  • Topic Starter
  • #4356594
    iLoatheTaxSeason(PATHassF)

    I noticed new slots for date sent and received. I wonder what that could mean?

Viewing 75 replies - 76 through 150 (of 518 total)
  • Author
    Replies
  • #4383516
    Marie rose

    Just checked my credit union account and its pending… it will be available at 3am!! Theres hope guys!!

    #4383507
    dysphunktion
    @dysphunktion

    Stupid voice chat I meant to say it’s 9 p.m. here now isn’t <span id=”IL_AD4″ class=”IL_AD”>Santa</span> Barbara Bank closed now so no more deposits right

    Most of these are automated. They will be going 24/7.

    #4383499
    Tenfam

    Wait, so your seeing a direct deposit in your account right now?

    #4383488
    Nicole
    @bnt314

    In Florida just received DD at 9pm.

    #4383483
    proudma30

    Stupid voice chat I meant to say it’s 9 p.m. here now isn’t Santa Barbara Bank closed now so no more deposits right

    #4383481
    proudma30

    It’s not my time still nothing aren’t they close now

    #4383464
    ogmin

    its inmy account

    #4383457
    dysphunktion
    @dysphunktion

    So if you don’t update with routing and account numbers <span id=”IL_AD5″ class=”IL_AD”>does</span> that mean you will not get a deposit ??

    Well, kind of. It just means your still almost to the last step as far as SB is concerned.
    Keep in mind that their website updates every 5-15 minutes. I know I shouldn’t be saying that, as it’ll create more server load on them, lol. But the routing number is the last “step”, so to speak.

    #4383456
    proudma30

    Oh my God come on really red circle green circle tiny red Speck iPad this on and off for days now had the error messages couldn’t log in back to normal with the freaking Circle and automated line has said they received it payment sent to 26 pending direct deposit then I went through can’t find your information invalid information now I’m back to a green circle with a small red Speck this is b******* guys

    #4383454
    Marie rose

    My circle is back but still says sent today with account info

    #4383448
    Lex02

    So if you don’t update with routing and account numbers does that mean you will not get a deposit ??

    #4383442
    Joni
    @jonine75

    I have the red wheel, I used to have no wheel, it says fees taken but it says 0 for my deposit, it used to say my deposit was 2/26. Wth??

    #4383441
    Lex02

    I have the green wheel but it has a small spec of red for the fees.

    #4383439
    dysphunktion
    @dysphunktion

    The issues with the website/phone are almost certainly due to glitches. From what I understand, as long as you, even once, saw your expected/received/paid amounts, you’re fine. Once it updates with your routing information, it’s 1-24 hours away.

    #4383437
    Mistrini
    @emiliatrinidad

    Has anyone got to the green wheel on the SBTPG page yet ? I just checked again and I got the green wheel saying what the total deduction are

    #4383427
    Idk

    Exactly. The automated system tells me they haven’t recieved my refund yet. Which is confusing.

    #4383417
    Jmark1212

    Everytime I log on to sbtg I get different messages who knows what’s going on

    #4383409
    Idk

    I keep getting an error message on website??

    #4383399
    Rach
    @rachierach

    Called SBTPG earlier today, pending deposit for 2/26. Called again 10 mins ago for shits and giggles and automated system says..we have no record of your return. Wait….what!!? Website says deposit sent 2/26. Call again and now it says sent via DD 2/26.

    I almost wish I didn’t know about all these different ways to check on my refund, it’s makes it all worse.

    Hopefully we see something by tomorrow morning guys, good luck 🍀

    #4383391
    Idk

    I am confused. When I go to sbtpg it gives me an error when I put my info in. What does this mean?

    #4383356
    Michelle

    Does it say your money was sent today?

    #4383348
    SomewhereOverTheRainbow

    Mine doesnt show even when in desktop and turned sideways.

    #4383342
    Iwantmymoneynow

    I see mine says ach direct deposit and allow 1-2 days but it’s not showing my account and routing number but says it sent.

    #4383322
    Tacfamily

    I see mind to when I rotate my phone.

    #4383316
    Tas

    Ok I see it, yep mine is showing too. It says allow 1-2 business days I don’t like that especially since my DDD was for today. Wonder if it will deposit tomorrow? I hope so…
    Thank you

    #4383308
    Michelle

    It’s on sbtpg site where your money says sent it’s underneath the ach direct deposit turn your phone long ways and you will see it

    #4383305
    Tas

    Hey all where are you seeing routing number and acct number showing? Where are u looking so I can look.

    #4383300
    Mistrini
    @emiliatrinidad

    @Mooreaustin

    Yes

    #4383296
    ogmin

    I see my account info also! progress

    #4383293
    Tacfamily

    First when I call it said depending deposit now says direct deposit good news?or not.

    #4383289
    Mooreaustin

    Are yall seeing your info on sbtpg.com?

    #4383273
    Mistrini
    @emiliatrinidad

    I see my acct and routing number too keeping my fingers cross

    #4383266
    Delvin Drayton
    @butch34

    Seeing my routing and account info too

    #4383259
    Ceirra J

    @ IwantALLtheSMOKE

    I just checked and my routing number and account number are showing up too. Hope this is a good sign

    #4383248
    Mel C

    lol funny

    #4383227
    IwantALLtheSMOKE

    Oh wait y’all I see movement on Sptpg! I see my bank information showing up now. Y’all go check and let me know what y’all see

    #4383204
    IwantALLtheSMOKE

    I just talked to a representative with Sptpg and they told me the money was already been sent to my bank earlier today so I called my bank and they said them leaches didn’t send s**t!!! I’m so mad right now. It’s like everyone gets to finger f**k my money before I even get it. At this point I don’t know who has my money. Everyone claiming they don’t have it.

    #4383178
    Mel C

    yea.. just redo inputting your social when you call again.. just happened to me 2 times in a row.. third time it went threw

    #4383174
    Tbabbs

    @proudmama30. Same here. It was pending earlier around 130. Called again around 630est and they said invalid info for my social. Smh. I guess we are still waiting

    #4383171
    Delvin Drayton
    @butch34

    @proudma

    I’m having the same exact problem. Earlier today It said it was sent to my bank. And later today it said my info was invalid smh

    #4383167
    proudma30

    The automated system told me the same thing mine pending deposit first it said the deposit was yesterday February 25th then it said today February 26th I just called a little bit ago and now it’s saying my information is invalid after putting in my social anybody else having this issue

    #4383148
    Tippy656

    877-908-7228
    That’s their number.

    After you go thru automated system and check refund status…gives you option to talk to someone

    Press 0

    I waited 2 hours on hold..Mine says pending direct deposit….Representative said they are backed up on their end ….he said it could be in bank in 3 hours or by tomorrow sometime…..

    #4383101
    David l Mcabee
    @david6874

    How do I found out were is my refund at cuz irs told me that turbo tax had it and I called them and they told me that they sent it to my account and rounting number so wtf

    #4383078
    Mac con Queso

    Anyone using PayPal cash card for a ddd of 2/26 through the Santa Barbara clowns? Did it go through?

    #4382987
    Big homie

    This is BS , Sbtpg was paid on 2/25 why is my money not in my account yet my DDD was 2/26 which is today. I’m praying for all of us that it hits soon , this is to damn stressful.

    #4382974
    Michelle

    What is the pending deposit mean? On sbtpg it shouldn’t be a pending deposit it should be a deposit right?

    #4382968
    jo

    how do you even speak to someone a sbbt? everytime I’ve called today it has been automated. Is there a different number other than the one on their site?

    #4382945
    Pissed

    I spoke with IRS. Sbtpg says they haven’t received it yet but IRS says it has been sent! Wtf TT just lost a 7 year client! As long as they use that bank! Still nothing

    #4382927
    CorrieLou

    Automated system for me says they haven’t received my deposit. But website shows they received it yesterday and t’s already paid out to me. My bank account shows NO PENDING DEPOSITS

    #4382913
    CorrieLou

    I keep seeing that y’all have been on hold for an hour. Exactly what phone number are y’all calling because the damn system hangs me up after 10 min.

    #4382895
    Craig

    @Devin did it just show up randomly

    #4382892
    Chris

    Oh now under the notes section it says please allow one to two business days from the date of this deposit for money to hit your bank. WTH.

    FAQ says there is no delay with a refund transfer

    Screw you SBTPG

    #4382888
    Craig

    listen this has been a heck of an experience I’m only going to go with from now on who ever offers it free

    So all of sudden this year they got overwhelmed with deposits what changed from last year is it more people chose the deluxe

    I wonder if you can do it straight through the IRS then their would be no excuses

    Ddd 2/26

    Bank NAVY FED

    STILL NOTHING

    #4382878
    Devin
    @djsavedmylife

    Filed 02/07/20
    Accepted 02/07/20
    DDD 02/26/20
    TT with fees
    TPG SHOWS SENT 2/26
    WMR SHOWS ACCEPTED

    JUST HIT Navy Federal 4:45pm 2/26

    #4382682
    yaumi

    @Haney0784 the number is 1-877-908-7228

    #4382665
    Michelle

    I just got off the phone with sbtpg and the lady was very nice she said that my dd would be in my account either tonight or definitely tomorrow.
    Ddd was 2/26( for today) I bank with first community bank in TN

    #4382657
    CC

    @Beethoven

    Yes we haven’t been able to,log in all day either and now the phone system is constantly busy!!! And to,think,I paid 569$ for their service! Better off just not filing from,now on!!! Filed 1-27 accepted 1-27 ddd 2-26 no pending deposits

    #4382629
    monce
    @moflores91

    DDD says today 2/26/20. called SBTPG and is says that i was sent today but “deposit peding” automated system said to wait 1-2 days for it to hit my bank acct. Anyone else have Wells Fargo and received theirs already. its 12:18pm here in CA

    #4382440
    Kim

    Same issue 2/ 26 sbtbg says they receive 25th sent for. Dd 2/26 but then says pending Dd. Wellbi paid 130 to these people sure we’re able to pull money before so called system down. They should have to refund fees.

    #4382439
    Haney0784

    What is at STBGs phone number? Can’t find on there site. My refund says received 2/25 sent 2/26 I’m in Pa and have PNC bank and nothing deposited yet it’s now 2:10 pm here!

    #4382436
    ANGalMais

    After a lengthy (over an hour) hold with TT, they are issuing me a refund for the $39.99 refund processing fee, they said I’ll receive a check in 4-8 weeks, so. At least they’re willing to do something.

    #4382428
    Beethoven

    @kscott2424 SBTPG is basically a monopoly, just about all tax services use them

    #4382427
    yaumi

    i havent had any problems logging in but still no money .. its 2pm here so i guess ill just keep checking my bank periodically .. Ive used TT for years never had this issue before … this is unreal

    #4382424
    Keith scott
    @kscott2424

    I understand that Turbo tax can not refund money to us, my question is who choose SBTPG bank as there vendor?

    #4382390
    Beethoven

    I have not been able to log into SBTPG all day. Are y’all having the same issues? it keeps giving error messages

    #4382369
    proudma30

    TurboTax cannot issue anyone a refund because they are never sent money directly that has to do with our taxes except for the fees owed to them

    #4382349
    Donnievan83

    How do i know if sbtpg took there fee money? I did my taxes with TT

    #4382332
    Drea

    I’ve been on hold for 1 hr 30 min and 42 sec still no answer so much for a 10 minute wait.

    #4382326
    Steph
    @steph108

    SBTG system is having “technical difficulties” which is causing the delay. They don’t know when it will be functional again and says it can take 24-48 hrs before you receive your refund. This came from a SBTG representative after being on hold for hours. Never knew TT used a 3rd party until today. Essentially their system got overwhelmed with the amount of deposits and ppl checking their status that it crashed the system smh

    #4382312
    Noonesinterested
    @erica87

    Just got this email from Santa Barbara bank ..

    We are currently disbursing your refund and deducting the agreed upon fees.

    When a deposit is received from the IRS, the money is processed as soon as it is received and typically issued within 24-48 hours of receipt. We expect your funds to be available tomorrow, if you have not received the funds by the end of the day tomorrow feel free to give us a call back.

    #4382280
    Mistrini
    @emiliatrinidad

    Anybody with a walmart money card or green dot got there refund

    #4382269
    Craig

    Anybody With Navy Federal got theirs yet

    #4382204
    NoCap

    Varo just hit 11:53 central time
    Filed 2/6 accepted 2/6 Pather
    TPG took fees yesterday and sent deposit today
    Routing number 1279

    #4382192
    Jilly

    Mine says it is deposit pending for 2/26 from the sbtpg…I do recall reading that they dont actually get it until the date we are supposed to, but the irs sends the info or something their way a day ahead so they can know or something..? On the IRS website, the meter hasn’t even shown that it’s been sent though? I’m so confused. -_-

    #4382185
    Mistrini
    @emiliatrinidad

    Waiting to talk to someone at sbtpg this is bs.

Viewing 75 replies - 76 through 150 (of 518 total)
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