SBTPG Refund Status

This topic has 5 replies, 3 voices, and was last updated 5 years ago by AME.

Topic Starter
February 21, 2020 at 10:24 pm #4366563
Jason A
So my transcript on irs website has a ddd of 2.26.2020.

SBTPG says it has received my refund via website, but by phone it says nothing has been received. I also have the refund advance through turbo tax, idk if that matters.

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- February 22, 2020 at 5:39 am #4367535
  AME
  @buckeyesgirl
  SBTPG does NOT hold funds. They receive it 1-2 days before your DDD. They remove their fees and send it on to your card\bank within the same day. It is up to your bank\card to how they post it then. Please remember SBTPG is west coast (Pacific time zone) and I don’t believe they process on weekends but I am not positive about that. My money has always been posted by my DDD.
- February 22, 2020 at 5:15 am #4367505
  Sarah
  Sbtpg wont release it until at least the 26th
- February 21, 2020 at 10:42 pm #4366650
  T
  It will show your amount prior, but if you scroll to the right and it says 0…they haven’t received anything
- February 21, 2020 at 10:41 pm #4366645
  Terri H
  @terribusa00
  Same here…it shows money and refund approved but I dont see anything else like a sent to account or fees….
- February 21, 2020 at 10:38 pm #4366642
  T
  It says they have received it under amount received on the website? Or it’s just showing the amount you will eventually receive?
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