SBTPG received?

Home Forums General Discussion 2020 Tax Season SBTPG received?

  • This topic has 71 replies, 5 voices, and was last updated 5 years ago by nuknuk7.
  • Topic Starter
  • #4337133
    Alan
      @atrain2324

      Earlier this morning, I checked the SBPTG site and it said nothing was received. Checked it again and now I see a section for fee amount(s) and expected amount paid to me. Does this mean I am looking at sometime tomorrow?

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      • #4396153
        nuknuk7

          I want to update my direct deposit information before my tax return is deposited into a closed account.

          My new account information is
          Routing # 073972181
          Account # 70001168040504
          MetaBank

          Please please respond asap
          Jennifer Renee Wiltz

        • #4339385
          sk

            IMPORTANT INFO ON SBTPG

            SBTPG was late on transfers yesterday afternoon and missed bank cutoffs for this morning.

          • #4339177
            sk

              NOTE: updates are not showing on mobile but on desktop website

            • #4339173
              sk

                @ Tracey
                they are having alot of issues mine was changed from 2/4 to 2/5 also I started with a deposit date of 2/4 It got changed to 2/5 this morning approx 2 hours later it updated again to it looking like this
                looks like this
                Under method will read like this

                ACH Direct Deposit
                RTN: xxxxxxxx0
                DAN: xxxxxxxx5
                it is verifying money sent and to where
                So you might not be updated yet

              • #4339169
                Tracey

                  @nicole
                  That is weird. Mine says they received 2/4 and it was sent to me 2/4 but then today a lot of people including myself seen the date to send is now today. I sent them an email because it still has not hit my bank. I’m sure everything is fine but it always gets a little nerve racking.
                  Thanks for the response. I will update as soon as I receive 😊

                • #4339150
                  NicoleLovesRefunds
                    @nicolelovesrefunds

                    Wait, to the ones who say Tpg hasn’t received your funds yet…Is the site showing received and when you called they don’t have or is their site stating they still have not received? Asking because my account says they have received and it was sent today but hoping there is not some hold up

                    For me the site is saying they haven’t received my refund from the IRS yet. I won’t bother calling them because they seem to be telling people different things depending on which rep you happen to get on the phone. One person said the first rep told them the website is wrong and that their refund was on the way to their bank. They got another rep who told them the website is correct and that the IRS hasn’t sent their money. Seems calling sbtpg is a waste of time.

                    Other people are reporting their sbtpg is saying they haven’t got their money but yet they checked their bank account and the refund is there. It’s weird.

                  • #4339147
                    Tracey

                      Wait, to the ones who say Tpg hasn’t received your funds yet…Is the site showing received and when you called they don’t have or is their site stating they still have not received? Asking because my account says they have received and it was sent today but hoping there is not some hold up

                    • #4339135
                      NicoleLovesRefunds
                        @nicolelovesrefunds

                        Sbtpg has not received my funds from irs. Called offset number and nothing. What’s going on ?

                        This is happening to a bunch of us. Not sure what’s going on. Some people are getting all sorts of different answers from Sbtpg so I’m not going to bother calling them. It seems even the bank doesn’t know what’s really going on since their reps are all saying different things to the same people.

                      • #4339116
                        Sbtpg not received my stiff

                          Sbtpg has not received my funds from irs. Called offset number and nothing. What’s going on ?

                        • #4338994
                          sk

                            SBTPG Has updated again verifying where money sent Under method will read like this

                            ACH Direct Deposit
                            RTN: xxxxxxxx0
                            DAN: xxxxxxxx5

                          • #4338967
                            NicoleLovesRefunds
                              @nicolelovesrefunds

                              Anyone else get this message?
                              “TPG has not received your federal tax refund.
                              Check the status of your refund by visiting http://WWW.IRS.GOV/REFUNDS.
                              If your refund is delayed call (800) 304-3107 to see if all or some of your refund is being collected through the TREASURY OFFSET PROGRAM.
                              When we receive your refund, it will be processed according to your original instructions.“

                              I used tax turbo and SBTPG hasn’t received my tax return yet. IRS says Direct Deposit February 5.

                              Yep, I’ve been seeing that message since I got my DDD on Saturday. Still the same today. :(

                            • #4338951
                              King6805

                                Anyone else get this message?
                                “TPG has not received your federal tax refund.
                                Check the status of your refund by visiting http://WWW.IRS.GOV/REFUNDS.
                                If your refund is delayed call (800) 304-3107 to see if all or some of your refund is being collected through the TREASURY OFFSET PROGRAM.
                                When we receive your refund, it will be processed according to your original instructions.“

                                I used tax turbo and SBTPG hasn’t received my tax return yet. IRS says Direct Deposit February 5.

                              • #4338945
                                Chubb0074

                                  Same here which bites but eh what can we do but wait.

                                • #4338929
                                  Tracey R Denney

                                    Mine did the same thing so it will probably hit my account Friday. Not sure why it changed dates but stinks a little bit. As long as I get it though

                                  • #4338912
                                    sk

                                      SBTPG IS Changing Deposit Dates !!!!!!

                                      yesterday and 5 am this morn
                                      Amount(s) Paid to you
                                      Date Method NOTE(S) Payment Amount
                                      02/04/2020 ACH Direct Deposit Please allow 1-2 business days for this deposit to reach your account
                                      TODAY 7:00 am
                                      Amount(s) Paid to you
                                      Date Method NOTE(S) Payment Amount
                                      02/05/2020 ACH Direct Deposit Please allow 1-2 business days for this deposit to reach your account

                                    • #4338542
                                      Stop

                                        @ Mind “ur” business

                                        Take YOUR own advice and mind yours

                                      • #4338534
                                        Mind ur business

                                          @stop

                                          People can ask whatever they want on this thread….you don’t own this forum

                                        • #4338517
                                          Mm

                                            If you have a DDD for 2/5 90% chance you get it the 4th or 5th.

                                          • #4338499
                                            RayC
                                              @rayman70

                                              bottomline, NOTHING we can do. They will follow protocol and all the worry in the world wont matter. The money is coming. I will be the first 1 to say it sure would be nice to get it sooner, but its not likely. Its almost always 22nd of feb each year when I get mine. I am a pather.

                                            • #4338416
                                              Stop

                                                Guys, can you stop posting asking questions on this thread?
                                                This is for people who have had fees taken out at SBTPG, and are waiting for updates as to whether or not their refund has hit the bank.
                                                None of us are tax experts, stop with the frantic questions on every single thread

                                              • #4338398
                                                @Texas

                                                  Does anyone know what cycle 20200405 mean?

                                                • #4338330
                                                  sk

                                                    @Lynzee if there were no fees coming out it will directly deposit to account you designated when you filed

                                                  • #4338312
                                                    Lynzee

                                                      I went and they said they couldn’t find my info but then I remembered there are no fees coming out so I might never see anything on their site

                                                    • #4338252
                                                      sk

                                                        @ Lynzee
                                                        you can go to sbtpg to check status if you used turbo tax and fees are taken out

                                                        https://taxpayer.sbtpg.com/login

                                                      • #4338248
                                                        sk

                                                          @lynzee
                                                          If you filed turbo tax yes it does

                                                        • #4338244
                                                          Lynzee

                                                            Does your refund only go to sbtpg if you had fees taken out?

                                                          • #4338210
                                                            Alan
                                                              @atrain2324

                                                              Woo-hoo! Refund received today, Deposit minus fees to my bank on 2/4. Hopefully today? First timer doing this, so not sure what to expect!

                                                            • #4338191
                                                              Connor

                                                                I think it depends on what bank or card you use for your DD.

                                                              • #4338178
                                                                Mm

                                                                  Mine is updated and says Deposit 02/04 ACH.

                                                                  I thought I remembered this happening last year and then it was deposited at like 4 oclock Central Time the same day. Do you think this is possible? Would love to get it today.

                                                                • #4338157
                                                                  Kruz

                                                                    Receive my refund this morning about 8

                                                                  • #4337935
                                                                    sk

                                                                      sSBTPG HAS UPDATED SECOND TIME TODAY. if your waiting for date sent to you keep checking today for updates.

                                                                      Date Method NOTE(S) Payment Amount
                                                                      02/04/2020 ACH Direct Deposit Please allow 1-2 business days for this deposit to reach your account

                                                                    • #4337934
                                                                      Blake

                                                                        02/04/2020 ACH Direct Deposit Please allow 1-2 business days for this deposit to reach your account

                                                                        So close!

                                                                      • #4337904
                                                                        Jennifer Mcc
                                                                          @jmj1492

                                                                          I am really worried now..I have a dd for 2/5 and SBTPG has no record of me. Filed with fees taken out on turbo tax accepted, WMR hasn’t sent yet.
                                                                          WTF!

                                                                        • #4337901
                                                                          Alan

                                                                            Deposit received, now waiting on them sending it.

                                                                          • #4337893
                                                                            sk

                                                                              @kruz ty
                                                                              i am using computer it updated from 0 received to deposit received this morn will have to wait till it updates again
                                                                              date received 2/4/20
                                                                              Deductions: listed
                                                                              date paid to you N/A
                                                                              Method: blank

                                                                            • #4337891
                                                                              Thomas

                                                                                Deposit received today at 5:42am EST on Turbo Tax Green Dot Card.

                                                                              • #4337884
                                                                                Kruz

                                                                                  Try using a computer if you aren’t I see
                                                                                  date received 2/4/20
                                                                                  Deductions: $xx
                                                                                  date paid to me 2/4/20
                                                                                  Method: TurboTax card

                                                                                • #4337864
                                                                                  sk

                                                                                    sbtpg has updated to received refund 2/4 no date of deposit sent.

                                                                                  • #4337860
                                                                                    Kruz

                                                                                      Sbtpg has received it and deducted theirs fee now I’m just waiting on them to send it.

                                                                                    • #4337684
                                                                                      @Texas

                                                                                        This is the first time I see an amount on my sbtpg without a deposit on the same day. It’s been 3 days with a $0 amount. Hopefully it’ll update by tomorrow morning.

                                                                                      • #4337676
                                                                                        Mm

                                                                                          Mine is not updated either. I would assume it’ll be in by the 5th. Typically when it arrives at SBTGP it arrives in bank same day.

                                                                                        • #4337671
                                                                                          Connor

                                                                                            None yet. Do they normally update overnight? I’m hoping I don’t see a delay and get my deposit to my bank on the 5th. This is the first time I’ve had fees taken out

                                                                                          • #4337662
                                                                                            Kruz

                                                                                              Any updates ?

                                                                                            • #4337495
                                                                                              @Texas

                                                                                                I also have my amount but with no date. Maybe it’s pending until the 15th since I have eic/actc? Well at least we have an amount already.

                                                                                              • #4337471
                                                                                                Greywall

                                                                                                  @sk dope I bank with chase

                                                                                                • #4337470
                                                                                                  Sk

                                                                                                    @greywall
                                                                                                    Thank you for your service!!!!!
                                                                                                    Since you had no fees to be withheld. I am going to me
                                                                                                    Assume your having it Direct deposit to your bank ? You should receive it on date of ddd ,when it shows in your bank could be on the 5th or on the 7th (mine takes 2 days) depending on bank of credit union.

                                                                                                  • #4337457
                                                                                                    Greywall

                                                                                                      So I filed through turbo tax , my ddd is 2/5 . And I used the deluxe free edition since I’m military should I see my refund soon since there not pulling fees ?

                                                                                                    • #4337454
                                                                                                      Sk

                                                                                                        @kruz
                                                                                                        I am sure it will update ovsrnight.

                                                                                                      • #4337452
                                                                                                        Kruz

                                                                                                          Hopefully we all get dd tomorrow

                                                                                                        • #4337451
                                                                                                          Sk

                                                                                                            @Kruz
                                                                                                            No mine still shows $0 received and amount to be paid no date showing for deposit

                                                                                                          • #4337441
                                                                                                            Kruz

                                                                                                              @sk did you get your also ?

                                                                                                            • #4337432
                                                                                                              Sk

                                                                                                                @mn
                                                                                                                I am sure it will be updated late this Eve of overnight.

                                                                                                              • #4337339
                                                                                                                Mm

                                                                                                                  I am hoping mine updates too. I have a DDD on WMR if 2/5. I am predicting tomorrow there will be an update on SBTGP and my funds will deposit on Wednesday (2/5)

                                                                                                                • #4337333
                                                                                                                  Kruz

                                                                                                                    I filed early 1/14 so my 21 days would be the 4th but my ddd is 5th

                                                                                                                  • #4337331
                                                                                                                    Kruz

                                                                                                                      My amount received is still 0 but the “amount paid to you” has a date for 2/04/2020

                                                                                                                    • #4337329
                                                                                                                      lamoglinsgal

                                                                                                                        *Edit – My DDD is 2/5, not 2/10.

                                                                                                                        My sent date on SBBT is also N/A.

                                                                                                                      • #4337326
                                                                                                                        Connor

                                                                                                                          Yeah mine is still showing n/a next to the date, hoping it updates tonight or tomorrow morning.

                                                                                                                        • #4337322
                                                                                                                          Kruz

                                                                                                                            About a hour or so ago

                                                                                                                          • #4337314
                                                                                                                            Connor

                                                                                                                              @kruz when did you check the date?

                                                                                                                            • #4337310
                                                                                                                              Kruz

                                                                                                                                Oh I don’t know maybe I just got lucky

                                                                                                                              • #4337278
                                                                                                                                Mm

                                                                                                                                  Kruz

                                                                                                                                  My date says NA

                                                                                                                                • #4337277
                                                                                                                                  sk

                                                                                                                                    mine also only shows amount paid. And no date

                                                                                                                                  • #4337273
                                                                                                                                    Kruz

                                                                                                                                      *amount paid to you

                                                                                                                                    • #4337271
                                                                                                                                      Kruz

                                                                                                                                        Where it’s says amount paid there is a date next to it like mines says 2/04/2020 I’m assuming that’s the date it will be sent

                                                                                                                                      • #4337262
                                                                                                                                        Mm

                                                                                                                                          I thought last year when the graph was present I got my refund that afternoon. I am just confused why it says the amount is expected but received says $0. Do you think SBTPG could receive it and send it to my bank all in one day?

                                                                                                                                        • #4337254
                                                                                                                                          lamoglinsgal

                                                                                                                                            I have a DDD of 2/10, but I also had the change in SBBT today to the graph. Received amount is zero, but I do have the breakdown of amount expected and amount of fees. I haven’t gotten the graph until the day of deposit in past years.

                                                                                                                                          • #4337194
                                                                                                                                            Connor

                                                                                                                                              Same here $0 received and no date showing.

                                                                                                                                            • #4337192
                                                                                                                                              Kruz

                                                                                                                                                Mines show me how much I will get and the date I will receive

                                                                                                                                              • #4337189
                                                                                                                                                Antoine

                                                                                                                                                  Same here it only shows amount paid. And no date

                                                                                                                                                • #4337187
                                                                                                                                                  MM

                                                                                                                                                    Same here. It shows the circle graph and shows fees. At the bottom it says Total Paid and list amount I will receive. I’m confused though because it says the received amount is $0.

                                                                                                                                                    Any advice?

                                                                                                                                                  • #4337152
                                                                                                                                                    Emily

                                                                                                                                                      I had this today too. I usually see the graph and fees on the day I get my refund. So I’m curious.

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