SBTPG Processing fees added but no refund received listed

Home Forums General Discussion 2021 Tax Season SBTPG Processing fees added but no refund received listed

  • This topic has 28 replies, 5 voices, and was last updated 4 years ago by Elliot.
  • Topic Starter
  • #4457493
    Cito

      My SBTPG updated overnight to where it now has the bank processing fees taken out. I had an advance but the circled went from all green to green with a little bit of red.

      Still no refund received. Never had that happen before.

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      Replies
      • #4458860
        Elliot

          I only have a green circle on SBTPG, I only got the advance… No fees…

          They still have not received my refund, all it says is the expected amount smh… Idk what to do

        • #4458827
          Omega

            I got ,mine today sbtpg has not update at all filed 02/05 accepted 02/11. Wmr and sbtpg are messed up not showing a thing

          • #4458733
            leeroy

              its coming. takes a day or two once sent. check it on a pc for more info. for some reason mobile doesnt show it all

            • #4458048
              Rachel

                What does the red circle mean? Because that’s what I’ve got.

              • #4458046
                Derrick
                  @derrickreb

                  Mine is the same

                • #4457911
                  FLGirl

                    1-800-779-7228

                  • #4457903
                    Jika32
                      @jika32

                      What 800 number are you calling to hear that they’ve sent it? Last night my SBTPG said they hadn’t received it then today updated to red circle. I didn’t get an advance.

                    • #4457886
                      Kristy

                        Most likely. I’m just glad we know something at least. Sorry to all that don’t know anything.

                      • #4457883
                        Kristy

                          Geisha

                          I just called too and it said February 23 also, so prolly in the morning.

                        • #4457879
                          Kristy

                            Thanks FLgirl you too! I’ll post of it drops today.

                          • #4457846
                            geishadoll_2021

                              When I called the 800 number the message told me they sent my refund on February 23 (which is tomorrow) . So I’m guessing I probably won’t get it until tomorrow sometime.

                            • #4457843
                              FLGirl

                                Kristy
                                Ugh – I hope you get your DD soon

                              • #4457829
                                Kristy

                                  FLgirl

                                  On sbtg it says sent 02/22/2021 but it’s not there yet.

                                • #4457689
                                  Pinkie

                                    Transcript has 846 for 2.24, still nothing but a red circle on sbtbg, and wmr went from 1 bar to information don’t match.

                                  • #4457679
                                    FLGirl

                                      Kristy – ok
                                      Same with mine – but my transcript shows my direct deposit date of 2/24/21

                                    • #4457672
                                      Kristy

                                        Flgirl

                                        Mine is also going to a regular traditional bank.

                                      • #4457670
                                        Kristy

                                          @FLgirl

                                          No I didn’t get the advance just one dependent and eic.

                                        • #4457665
                                          FLGirl

                                            Kristy – did you get an advance using the TT card?

                                          • #4457659
                                            Kristy

                                              Mine is all green with a little red and said the money has been received on the 22nd and sent but nothing in my bank yet! It’s coming tho guys! 🤞

                                            • #4457657
                                              geishadoll_2021

                                                Hi Guys! I just called and found out they have sent my funding to my Chime card! It’s coming guys…just hold on. When I checked online the graph is still showing that they have not received anything but the recording says they paid my refund.

                                              • #4457640
                                                TravO

                                                  Filed 1.29
                                                  Accepted 2.11
                                                  PATH
                                                  Had TT take out the fees

                                                  So much for the IRS’ “magical update” on the 22nd. Not a damn thing. Same situation. Little red circle with the “bank processing fee” shown, no “funds received”, etc. Government work at its finest.

                                                • #4457639
                                                  Rachel

                                                    Is it better to have a red ring or green ring? I have never dealt with this before but I have had a red ring since yesterday. Accepted. 2/10 and all credits.

                                                  • #4457627
                                                    FLGirl

                                                      My son used TT and got an advance – SBTG has not updated for him (they do not show they received his money from the IRS) He has the TT card and transcripts shows a DD date for him 02/23/2021 – he just received his deposit on his TT card…

                                                      Also WMR, one bar

                                                      Safe to say you can go by the 846 date on your transcript – WMR and SBTG seem to not update until after

                                                    • #4457585
                                                      geishadoll_2021

                                                        I have the same thing….but I was thinking they have received the memo from the irs and now its only a matter of time…I do not know for sure but It’s just an assumption

                                                      • #4457545
                                                        TexasSingle

                                                          Mine did the same thing

                                                        • #4457498
                                                          Kara
                                                            @kkoala

                                                            That’s a good sign, I wish mine did!

                                                          • #4457496
                                                            Melisssa
                                                              @melisssa

                                                              I still have a full green circle. I was accepted 2/9 and got an advance. I’m hoping Wednesday at the latest. This is the first year using TT or the turbo card.

                                                            • #4457495
                                                              KJ

                                                                Mine changed overnight but it’s only the processing fee as I didn’t get the advance but no refund yet! 😳

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