Santa Barbara Bank

[Caitline69]

I filed with TT on 2/1, accepted the same day.
No updates until today (guess this answers my question if I’m a weekly or daily!)

Updated to PATH message this morning and was able to order Return transcript. Key thing here, was able to order with my husband’s as he’s the primary on our return but not mine.

So I decided to pop on over to Santa Barbara Bank, just to see. Paid my fees out of my federal since even though TT says free, it’s not really free.

At the top there was a message stating that Santa Barbara has not received my tax return yet, check with IRS for any delays, Yada Yada Yada.

Then at the bottom was another section

YOUR REFUND STATUS:

Amount (s) Received by TPG

Funding Source. Expected Amount
Federal Income Tax. $****.**

With my full amount listed. Does anyone else have any experience with this? Processed and waiting for the 15th? Or just pulling info from what I inputted? I know what it looks like to me but don’t want to get my hopes up just to have them crushed. IRS is so wishy washy.

[cjohnsonb]

well then maybe yoy should tell jackson hewitt not to say up to 2 days earlier. there lieing to us and yes its our money and we wont it right away, and cuz J&H charges more for serve card and they promise us early with card when we dont get it early like they say its fraud.

[WillBeas]

Smh

[DanM]

When you load the main page this pops up on the top right:

We are currently experiencing a connectivity and communication issue. This may impact your ability to access our phone support or website. This has not impacted the processing of tax refunds and tax preparation fees. We apologize for the inconvenience and expect this to be a brief interruption.

[Tom]

@AM88

I probably should have been more clear, so I apologize. I wasn’t pointing you out when I said about people feel it’s owed to them early… What I meant was, that’s the overall feel I get from these forums and all the others.

[AM88]

@Tom

You are probably right, I was just stating that it didn’t really add up to me. I mean it is what it is, I am not owed an early DDD and would never “complain” about not getting it early.. Shoot, after all of this, I am just happy to even be getting my money the day after tomorrow! It would just be nice to have it a little early. Lol.

I have a family of 5 and we have been living on my income alone because my wife just had our daughter a couple of months ago. I don’t need this money because I will still be able to provide for my family and pay my bills without it, it is just going to be really nice to have it. Lol.

[SacramentoSAHM]

Noticed it wasn’t loading a little bit ago, switched off wifi, restarted my phone, logged onto my desktop and was like “Well, danggggg we crashed it!” Then I log on here and see yeahhhhh we totally did LOL let’s hope this lights a fire under their behinds!

[Tom]

@AM88

They probably received it, but they are processing 2/22’s first, then 2/23’s. It might happen today, it might happen tomorrow…

But in all honesty, they give you a DDD for a reason. Everyone acts like they are owed their refund before the DDD. Some people get it early, some do not. It’s just the way it works.

[hahaha]

We crashed there site and lost track of our funds were all screwed….. jk jahahahahahahahahahaha it’s a joke ppl relax

[RayC]

Alethea,its not down,but the system is being overwhelmed with folks logging on checking their status PLUS I’m sure they are updating things like crazy.No worries,its comin.

[WillBeas]

Did we crash sbtpg.com hahaha, well they should move their asses

[alethea calais]

Santa barbara tpg is not showing my approved refund is website down

[RayC]

Seems to be the issue that the path act thing REALLY slowed down our refunds even more than anticipated.Even if anyone paid the fees up front,it doesnt seem to matter much.Another words,we get what we get when we get it lol…HOPE next year is better streamlined than this roll out of the path act.One week delay REALLY hurts or almost penalizes folks who have dependents to feed and take care of. Every day that passes with no refund check hurts.The good news is its coming and so theres hope.We cannot control it.God Bless.

[Renae]

I have dd 2/23 with Walmart nothing for me today. I paid fees upfront with TurboTax.

[AM88]

Same here.

It makes no sense. I know that Walmart Money Card doesn’t post funds unless they have been physically sent. So, that means that last night, the IRS physically sent out all of the refunds for DDD 2/23, because a bunch of people that have Walmart Money Card (with fees paid upfront) have already gotten their refunds and have a DDD of 2/23.

So, if the IRS sent out the refunds last night… Then why doesn’t SBBT have my refund right now?

[RayC]

Same here Mandy. Was accepted on the 29th and have a ddd of the 23rd.I didnt ppay the fees up front.SBB says the same thing for me too. No update. Crossing my fingers that we get it before then…we have bills past due that need paid. Praying for the best.Let me know if sbb updates for you.

[Mandy]

Hey guys. I’m really kind of confused right now. Our see is Feb 23rd and people are actually already receiving them. They are mostly people who already paid the fees. We signed into sbbt site and I am getting thr same thing as talked about above. They say they haven’t received my return yet. How can this be of I’m supposed to be getting it. Help me understand please

[Crystal 2]

*posted

[Crystal 2]

Changed to Crystal 2 noticed a new Crystal just poated… To avoid confusion

[Crystal]

I filed with Jackson Hewitt on 1/22 the tax lady didn’t send in my return until 1/25
I was accepted 1/30

I checked SBTG and they had received my MI state return on 2/9 still waiting on a DD Nothing for the federal yet as I have the extra credits

[Crystal]

@missmia40 please don’t think I meant it is solely for TT. I was referring to this particular situation because they stated they used TT

[Caitline69]

When I checked Santa Barbara Bank a few days ago, nothing. Couldn’t locate my info, then today, this. Just wish there was some cut and dried info!

[Missmia40]

SBBTG is not just for turbo tax I have filed with eztax return for 8 yrs and they use SBBTG as well their are various online tax peel companies that use them.

[Crystal]

Just to clarify Santa Barbara bank is for TT the other bank I mentioned republic is for a different tax service you can check that one but you should be listed with Santa Barbara and if not i would check with TT. Sorry for any confusion.

[WillBeas]

Sbtpg.com

[Crystal]

It’s Santa Barbara tax group same as Santa Barbara bank. Sbtg

[WillBeas]

Santa Barbara bank & trust…sbbtg

[Crystal]

It’s republic Bank and trust but I don’t think that one applies to you. You can check though and I would call TT and ask.

[nessa79]

THANK YOU @Crystal

[nessa79]

@crystal what is sbtg? whats is stand for? I googled it, couldnt find it…

[Crystal]

In that case I would think sbtg is the bank that would have your info the other bank isn’t for TT but if I find the name I’ll get it to you so you can check

[Crystal]

There is another bank….I looked it up earlier when someone mentioned it but I can’t remember the name. I will try and locate it

[nessa79]

i filed 2/2 with TT path msg this morning and could order both transcripts yesterday. Had to have them mailed :(

[nessa79]

btw I used to file with H&R and had fees taken out every year. I could never find out any information on myself from the sbbt site so is there another bank I should be looking at?

[WillBeas]

Im not sure, when did you file? Should have been in there system the same day you were accepted.

[Crystal]

@ nessa79 I do believe they have more than one bank that these lender and tax places use. As far as I know sbtg is for turbo tax. Did you file through them?

[nessa79]

I am having fees taken out of my refund. I understand that the IRS sends all refunds that have fees taken out to sbbt? or no? When I try to check the status of my refund on the sbbt site it says “PLEASE ENTER A VALID SS#” I triple checked that enter the right SS# but nothing. Any insight?

[Crystal]

Being that you have to be approved for the fee to be taken out of your refund, I would assume that the bank would already have your info in their system because it also shows the same for me. I feel you would need to be concerned if it didn’t pull you up at all. I think if your refund was there it wouldn’t show the amount of zero it would show the amount deposited. But again just my observance.

[Jujomom]

When I logged in it shows the same thing. I was curious as to what this mean in terms of my refund.

[WillBeas]

It will show the amount, but when you scroll over the rec’d amount is still zero. Once they receive you will see where they disperse to your other account (prepaid card, debit, etc…) usually the same day sbbtg rec’d..

[When will i Update?]

WiilBeas,
So what does that mean? Because mines say the same thing… TPG hasn’t received my fund but, at the bottom shows my account.

[Caitline69]

Thanks! That’s the same conclusion that I came to but wanted to double check.

Daughter is visiting my new state next week from out East. Haven’t seen her in a year so really hoping to be able to show her around a little. :)

[WillBeas]

They get it through the efile process. Although they receive a prenote of your deposit 1-2 days before the IRS actually send funds. Sbbtg will update if your amount changes. Once they receive pre-note they set up and send to your bank as if IRS sent directly to your bank

[WillBeas]

They get it through the efile process. Although they receive a prenote of your deposit 1-2 days before the IRS. Sbbtg will update if your amount changes. Once they receive pre-note they set up and send to your bank as if IRS sent directly to your bank

[Author]

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