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Initially I was told that it may take up to 60 days to review my account. The sixty days conveniently ended after having filed since the beginning of time. Nonetheless, I called them despite having a TA [my many efforts to contact them my calls have not been returned]
Anyways, now I was told that after the 60 days it may take 16 weeks to process my return. You need 4 months to process a review that you had 60 days to review? How does this make sense. The rep was extremely patient and warm so I am thankful for them.
Has anyone else been giving these longgg time frames?
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