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I can’t seem to reply to responses after making a post, so I will submit the responses at random.
Allowing IRS reps to work from home accessing your information. I was asked if I knew what UNAX was and here’s my response.
Yep and it don’t mean jack crap, especially when representatives get fired when they get caught violating UNAX at their place of employment, so are they going to make it easier on them to have no oversight at home? You can be a celebrity or some publicly know figure and if information got out to the public then it’s too late to clean up the mess by firing the employee later. They can write down your ssn, because their older systems randomly shutdown and they need to be able to access the account. They could accidentally through your ssn in the trash doing housekeeping or an occupant or visitor in the home could get their hands on it. How do you access the systems? Don’t you have to have a password, so if you’re not at the office where do you keep your password at home, because we can expect them to leave the house for a few hours to run errands right? Unlike working at a facility your pass word and the system aren’t always together 24hrs a day. When you leave work and go home your password is with you, but the system is at work locked with security and access badges to get into the facility, so the chances of somebody breaking into your home and stealing everybody’s information for your laptop is more likely. To be safe systems like that shouldn’t be available to work at home agents. If you want to work for the IRS you should be working at one of their facilities and that’s the most responsible thing that the IRS can do. One another note I wonder if this work at home program delayed tax payers who had hardship. The last thing people need is to be going through a hardship and have some inexperienced newbie preparing taxes and searching for assistance. If waiting on the IRS line for assistance isn’t concerning then I don’t know what will concern people, because isn’t quality service in a prompt manner. Plus people have to watch out, because some of these comments could be reps trying to paint over the bad reviews.
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