Rejection AGI incorrect… HELP

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  • This topic has 2 replies, 1 voice, and was last updated 5 years ago by Target.
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  • February 8, 2020 at 9:47 pm #4343585
    BallMom2

      I did my moms taxes for her but it keeps getting rejected saying the AGI is wrong. I pulled her taxes from last year and her transcript and it all days the same thing I entered. Anyone ever had this happen?

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      • February 9, 2020 at 2:40 am #4343702
        Target

          I’m sorry your mom is experiencing this. I efiled – TT. And thankfully they entered my AGI correctly. You may need to contact TurboTax directly, or IRS, to get it sorted.

          All the best :)

        • February 9, 2020 at 1:36 am #4343688
          Snow

            I’m guessing you are using TurboTax. We had the same problem. It’s a bug that happens with TurboTax sometimes since they updated their site/software. I ended up filing through H&R Block, same info, went through fine.

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