Rejected e-file because of matching dependent SSN#

[Atfrasier8]

Tried to call IRS but of course I can never get through or if I do and someone answers they immediately hang up. I am the custodial parent and have my kids 100% of the time, the non custodial parent hasn’t had an overnight in almost 2 years. Apparently he decided to claim all the children as well this year so my electronic return was rejected for a duplicate SSN#. I know I have to now mail in my return along with my W-2 but I also know at some point both of us will have to provide school records and medical records to confirm who the children reside with. Should I go ahead and send those in now with my return or do I wait until I receive a letter and am asked for them? I don’t want to delay my refund any further than needed but I don’t want to send in stuff before being asked if it will mess up anything. Does anyone have experience with this?

[Atfrasier8]

Thank You Kelly for your reply, I wasn’t sure because some websites say to send now and others state not to send anything until I am asked. Wasn’t sure what to do.

[Kelly]

I would send everything now to not hold it up… this happened to me a few years ago and I sent it vis mail.. there’s actually wasn’t much of a delay.

[Author]

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