Refund Status Error

Home Forums General Discussion 2024 Tax Season Refund Status Error

  • This topic has 6 replies, 1 voice, and was last updated 1 year ago by BethG.
  • Topic Starter
  • #4535605
    BethG

      Filed: 2/6 (afternoon)

      When checking refund status on WMR I get this message:

      “Refund Status Error
      Information does not match. Please reenter your information.”

      All the info I’m inputting is correct and nothing has changed except we made less money last year. We used the same tax person as the last 4 years. Usually it shows it was received at least. My IRS acct says I have not filed for this tax year yet. Anyone else ever have this take so long and then WMR just updates all of a sudden? It’s stressing me out so much that it’s not even showing received! 😭

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      • #4536974
        BethG

          Still nothing over here—transcripts still N/A since 2/6.

        • #4536130
          BethG

            Still no updates here—keep getting the same refund status error 😭.
            Transcripts still also N/A

            Anyone else in the same boat? We have never had this issue of not being able to see if our return was even received, starting to freak out!

          • #4536129
            BethG

              Still no updates here—keep getting the same refund status error 😭.
              Transcripts still also N/A

              Anyone else in the same boat? We have never had this issue of not being able to see if our return was even received, starting to freak out!

            • #4535646
              BethG

                Thank you @Nikki!!

              • #4535634
                Nikki

                  Sorry I didn’t realize that this website won’t let you post more than 500 characters so I had to shorten my message but I finished off by saying to not only just be patient that the system is probably just running super slow and that I hope this helped

                • #4535633
                  Nikki

                    I was in the same situation. My tax preparer said they sent in my tax return February 2 and it was accepted. few days later I start checking on where is my refund and I was given the same spill information incorrect blah blah I call an They’re telling me that the system is just not updating as fast as it should to just give it about a week, tonight, not morning. I finally go on where is my refund where I see one bar and the regular spill that my tax return has been received

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