Question about Republic bank

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  • This topic has 4 replies, 1 voice, and was last updated 6 years ago by jusbu.
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  • February 21, 2019 at 8:45 pm #4292357
    jusbu

      So I’ve used tax act with fees deducted for probably last 5-6yrs now.Ive never ran into any real problems,obviously bc I haven’t changed my filing routine but anyways I FILED 2/17 accepted 10 or 15 mins later.Tax act shows my returns efile status as accepted.WMR has one bar with your return is being processed allow 21 days same yaddy yadi yah generic message..however when I try to login into Republic Bank it won’t let me & says login failed.Ive tried numerous of times today to no availe!My husband & several other people I know can login to see if they’ve received their refund yet.I just don’t understand why I can’t login in when my RETURN has been filed/accepted.As tax act & wmr confirm that much is so..And I know it’s going to them bc I def have a refund transfer due to electing to have fees deducted from refund.Im using the same info entered on WMR and is exactly the same as listed on my return.Idk if the system just hasnt updated to recognize my info yet (as I just filed Sunday) or if there could be some kind of problem some where.Should I call them or just ride it out a bit longer & see what happens.I mean I am by no means expecting a dd or even a ddd anytime soon.Just thought it was weird bc I’ve always been able to login within 24hours or so of filing!

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      • February 22, 2019 at 12:07 am #4292883
        jusbu

          I forgot to mention that I do have small offset for a student loan..not sure if that could make a difference or not as this will be my first!

        • February 21, 2019 at 11:30 pm #4292791
          Jillian Hanover

            CALL!!!!

          • February 21, 2019 at 10:00 pm #4292602
            YelloLady

              If you only filed and accepted on the 17th give it another week. You wont be in the republic system until they have APPROVED your refund. And even then you wont see info until they wire it thru.

              I filed in January and couldnt get into Republic for about a week and a half. Then when I could get in i didnt see my refund info until the day before i was to receive it (i.e. today).

              This year has been a bit sluggish in the processing part for some reason. I’ve been going thru Republic for about 4 years now and didnt have a login issue til this year as well.

            • February 21, 2019 at 9:26 pm #4292501
              Curiosity

                Sounds like a glitch. I would call.

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