Home › Forums › General Discussion › 2019 Tax Season › Phone call was not promising 20190505
- This topic has 49 replies, 5 voices, and was last updated 6 years ago by Steph.
-
Topic Starter
-
February 19, 2019 at 10:01 am #4281786MM
So I finally got through to a live agent after holding for 25 minutes.
She tells me it will be until the 27th. They are holding the credits I received until the 27th. So I ask her, “Well are all people with these credits delayed,” and she says she can’t speak for all people, but “just for my record.” She then states that my return isn’t even done yet, but that if I have monies owed that are not part of the credits, that these may be refunded before the 27th, but there is not a date set yet. At this point, I’m confused. So I ask if that means my refund could come in multiple deposits and she says yes.
NO clue what’s actually happening here or how valid this information was. Hoping she was incorrect. I feel like I’m in the Twilight Zone.
For the record, I’m a pather, cycle code 20190505, and processing date 02/18/2019.
-
-
AuthorReplies
-
-
February 19, 2019 at 11:08 pm #4284980Steph
Filed 1/28, accepted the same day
Path message until 2/16
Says processing
20190505
No 846 yet
I do owe for an incorrect w2 we receivedMy agent today said expect a 2/27 DDD
That 99% 0505 will be deposited 2/27
-
February 19, 2019 at 8:58 pm #4284646itstime
State of Ga is doing multiple deposits…..i gott 700 for “other” in my account already but they sent letter for my sched c to be uploaded before they send the credits (the larger portion) so who knows anymore.
-
February 19, 2019 at 8:55 pm #4284632Will_B
They are posting on FB that Transcripts update tonight between 9pm-12am. This is hear say so don’t hold me to it. Hoping they do as I just checked and mine hasn’t updated yet but it’s not 9 yet. There is so much different info going around it’s hard to know what’s true and what’s not. But good luck to everyone. God Bless!
-
February 19, 2019 at 8:10 pm #4284494Zee68
I love how they say no funds will be released until the 27th, none. But some have a ddd for the 22nd.
-
February 19, 2019 at 7:59 pm #4284453
Today is an elongated day, so if the weeklies are included in that then we should get an update during but I doubt it. We’ll probably just have to wait for this weekend for an update.I hope I’m wrong.
-
February 19, 2019 at 7:59 pm #4284452MM
Deepalms,
Thanks for the info. I figured she was just saying things off the top of her head but at this point, nothing surprised me. 🤨
-
February 19, 2019 at 7:57 pm #4284440MM
Sarah,
That’s kind of what my gut feeling was. Like she was overconfident in what she was saying to me. -
February 19, 2019 at 7:56 pm #4284435MM
Jenny:
Filed: 1/28
Accepted: 1/28
Asshole Fingered: 1/30 and 2/6
Transcript: don’t remember but awhile ago
Mom Stripped: I strip every damn night
Sold Foodstamps: not I, but was approached in frozen food isle 😂
Stole Ramen Noodles: not since my glory days
Took A Shit: twice every morning and once in the evening. I don’t eat a lot of neat. I keep a regular system.Wait, were we joking around?! 😁
-
February 19, 2019 at 7:31 pm #4284358
That agent flat out lied to get you off the phone. They do not do multiple deposits. That is a FACT! There is no more holds unless you’re being audited or need to verify.
-
February 19, 2019 at 6:58 pm #4284247Will_B
Same here
20190505
Processing Date 2/18/2019
Filed 1/27
Accepted 1/28
Transcripts 2/1 (Minus 846 code)
Path msg
Now stuck on “We have received your return and it’s being processed”
Able to check transcripts but still no 846. Not sure how it all works just hoping for the best. Never heard of multiple deposits before tho. That’s a new one on me. God Bless everyone!There is supposed to be a big update tonight and it’s suppose to include weeklies and dailies. Good Lord willing we will update
-
February 19, 2019 at 6:39 pm #4284168
The only reason they’d do multiple deposits is if a particular area was affected. Like your W2 section was correct but your credits were not. They may release one code at a time. Although it’s rare, it’s laid out on your transcript what they’re able to release.
-
February 19, 2019 at 6:19 pm #4284088Ash
@jenny, lol.. that was funny. I know it’s funny cause it’s true, right? Seriously, this sucks
-
February 19, 2019 at 5:54 pm #4283991Jenny
Ok guys! Lets keep track of this!
Filed: 1/21
Accepted: 1/22
Asshole Fingered: 1/23, 1/24 and 2/1
Transcript: 2/5
Mom Stripped: 2/7
Sold Foodstamps: 2/10
Stole Ramen Noodles: 2/12
Took A Shit: 2/5, 2/10 and 2/17 (perscription meds constipate you) -
February 19, 2019 at 4:54 pm #4283737OllyDolly
I was told that my refund is find and the reason why people are seeing some deposits and some aren’t is due to a systemic release. Not sure what the details of the system are… codes processing dates? Idk.
-
February 19, 2019 at 4:23 pm #4283594Nina
@MM
Yes I’m a PATHer and no he didn’t say anything about the 27th. He just said I didn’t have a date set but to check my account and the WMR app daily.
-
February 19, 2019 at 2:40 pm #4283049MM
Thanks for all the positive vibes and encouragement, guys! Trying to hang in there. :)
-
February 19, 2019 at 1:17 pm #4282681Julie
@MM
Hang tight!!! I was in your shoes up until 2/16 when I received my update with a DDD of 2/22. Sounds like a generic msg they’re giving everyone to prevent the overhaul of phone calls that have been pouring in. My sister and I filed at the same time and she still has yet to receive her DDD. It’s coming though… I’m sure if it. Between tomorrow and Saturday I believe 90% of those on here will see updates, or at least I hope but it’s really something I believe.
-
February 19, 2019 at 1:13 pm #4282666itstime
DON’T FORGET…NICE or rude they are call center folks hired for the season as my friend did this from a craigslist ad! You will get a script regardless! Weekly vs Daily is what is going on. patience sure sux!
-
February 19, 2019 at 12:58 pm #4282599AJ
I’M AS MAD AS HELL, AND I’M NOT GOING TO TAKE THIS ANYMORE!
-
February 19, 2019 at 12:52 pm #4282565
The guy I spoke to was really nice, he didn’t try to rush me, he even invited me to call back if I didn’t receive my refund by the 27th. He told me that WMR is having intermittent outages and isn’t properly updating for some people. I did get a little piece of information that I hadn’t heard before, PATH filers were not processed before the 15th, apparently, because of all of the new tax laws and the shut down, when those credits were found, the return was set aside until the 15th. I don’t know how accurate that is, I only report the news, I don’t make it, but it kind of makes sense with the weird things that are happening.
-
February 19, 2019 at 12:48 pm #4282537MM
There’s just absolutely no rhyme or reason here. My OCD is throbbing.
-
February 19, 2019 at 12:24 pm #4282434Leslie
I filed mine and my friend’s on 1/29. Both PATH, both EIC and ACTC. She got a DDD Saturday night for 2/22. So when you filed doesn’t matter either. This year is the craziest I’ve seen.
-
February 19, 2019 at 12:22 pm #4282429olive
lol @jennifer star “luck of the draw” seems about right :D
-
February 19, 2019 at 12:20 pm #4282415olive
that is SUPER odd tbh for them to deposit in multiple deposits? has that happened before? seems like a waste of time
-
February 19, 2019 at 12:17 pm #4282406MM
Some of you are saying before the 27th but my agent told me nothing would happen before the 27th. I’m still going to keep hope for a random deposit. lol.
-
February 19, 2019 at 12:15 pm #4282396shea
Same here talked to a rep that said mine was complete but I have the stupid PATH hold no DDD yet but i should see a deposit before the 27th. I can pretty much assume now that the IRS has no order they are going in this year other than it looks like those that filed in January are on hold those that filed later have DDD smdh!
Filed 1/28
Accepted 1/28
Path message 2/1
Processing msg 2/16
Transcript processing date 2/18
cycle code 20190505 -
February 19, 2019 at 12:01 pm #4282331Marla
Just got off the phone with irs
Being processed
Filed 1/28She was very nice an said everything was good that I was just lifted from the path act on 2/15 an it is in the processing stage waiting on a ddd.
-
February 19, 2019 at 11:58 am #4282318
I am on the phone right now with the IRS, the guy is telling me that my refund is still being held for PATH and that anyone who filed gets a DDD by luck of the draw.
-
February 19, 2019 at 11:56 am #4282308
-
February 19, 2019 at 11:30 am #4282178Nina
Just got off the phone with a rep and he said nothing was wrong with my return and it is processing. No DDD yet but I’m pretty confident it’ll come by Friday based off last year. Good luck everyone!! Think money thoughts!! lol
1-800-829-0582 ext 653 or 652 … I had to call back twice bc it hung up when someone was answering but you’ll eventually get a live person!
20190405 code
2/11 processing date
2/16 “being processed” -
February 19, 2019 at 11:21 am #4282138Kimberly
Nothing wrong with my return except my husband has a flag for 2800 dollars to be taken out, no child support, no student loans. Unemployment. We called unemployment they are only taking 641. So what the flying fuck does 2800 come from???
-
February 19, 2019 at 10:59 am #4282045AJ
Meanwhile Amazon made $11,000,000,000,000 in profits last year and is paying $0 in taxes…
-
February 19, 2019 at 10:50 am #4282003MM
@iron (heehee)
Did your agent mention the 27th? Multiple deposits? The holding of credits?
-
February 19, 2019 at 10:46 am #4281986Fe
I just called too. Same processing and cycle date 20190505. She tells me I didn’t start processing until the 15th…that doesn’t make any sense. She couldn’t even tell my why I no bars and just a generic message. I will never file on opening date again bc the ppl who filed after me have DDD’s. It’s going on 22+ something days
-
February 19, 2019 at 10:44 am #4281979MM
@gracie
Maybe ext. 652
-
February 19, 2019 at 10:38 am #4281951MM
@gracie
I called 1-800-829-0582 Ext 653 I think.
-
February 19, 2019 at 10:36 am #4281943gracie
Do you have the telephone number?
-
February 19, 2019 at 10:35 am #4281932Melissa
Let us know what they say please. I’m on the same message since 2/1
-
February 19, 2019 at 10:33 am #4281926MM
@rayc I feel the exact same way. That’s why I told her I had never seen anything like this before and asked if there were any errors with my account or just what was actually going on and she got a bit defensive when she said there was nothing going on or wrong. Strange things afoot at the IRS……
@redacted Come make it better, redacted. Come make it better :P And yeah, I’ve never heard of this either. It’s what is sort of making me doubt her competence. She was nice enough, though.
Perhaps I should start a new thread to address multiple deposits? I’m genuinely curious.
@Kimberly- Good luck!!! Hang in there!
-
February 19, 2019 at 10:26 am #4281899Kimberly
On hold with them now, I’m hoping I get some good news, I’m on the “it is processing” message since 2/16. No updates.
-
February 19, 2019 at 10:20 am #4281881ray c
we were told the IRS wouldn’t be affected by the shutdown. So my question is, why the extra delay? I never have to wait past the 18-19th for my refund…and I always file early. Someone is either inept or lyin.
-
February 19, 2019 at 10:17 am #4281863redacted B
MM, I’ve never ever heard of multiple deposits for 1 refund. I’m sorry you’re going through this!
-
February 19, 2019 at 10:14 am #4281852MM
@Ken
Thank you! Going to try to hold on to a bit of hope. I don’t usually track my return so hardcore, but it’s a bit more needed this year.
Has anyone ever heard of a refund coming in multiple deposits? Mine never has.
-
February 19, 2019 at 10:13 am #4281846MM
@rayc
Same credits, (mainly education, small EIC, and child tax), for years. Same kids. Same house. I asked if anything was wrong or what was going on and she said there’s nothing “going on” (she emphasized this), but that the IRS is holding these credits until the 27th. At that point, I was just angry and knew I wanted to get off the phone so I asked her a few more questions, thanked her for her time, and got off the line.
@gandy
I hope you’re right. My transcripts have been complete for a while… with the exception of the 846 code. I filed on the 28th. No weird shit or grey area here. So frustrated right now.
-
February 19, 2019 at 10:10 am #4281836Ken
As disheartening as that phone call was, keep in mind that you’re likely speaking to a call center temp who knows exactly FA about how this whole thing works. Most of them either paraphrase what’s written on WMR or just invent something from whole cloth. It happens every single year and gets exponentially worse after President’s Day.
-
February 19, 2019 at 10:06 am #4281816ray c
what gandy and crisp just said…spot on
-
February 19, 2019 at 10:05 am #4281812ray c
MM, sounds like your return is a bit more complicated. Sounds like the moral of the story is, the person you spoke with just doesn’t have a real answer…so she gave you a canned line. You will get it before the 27th.
-
February 19, 2019 at 10:04 am #4281804Gandy
Well MM, sounds like you my have gotten a generic answer from a seasonal employee. I know this year is wacky but I have been a pather since the beginning and have never waited until the 27th. Also my refunds have never been split up, always just a lump sum.
-
February 19, 2019 at 10:03 am #4281798Crisp?
Yea it’s been nuts.
-
-
AuthorReplies
- The forum ‘2019 Tax Season’ is closed to new topics and replies.