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I called the line says there is 1 offset that COULD be taken from my refund. Called irs they show no offsets according to the 2 different agents I talked to. Did not receive a letter in the mail about it or anything. Called dept of Ed said to call the collection company. They gave no info as to a offset as they couldnt see anything just said that it could be. Called back to dept of Ed today to see if I could get a live person was on hold almost 2 hours and no one came and line was disconnected. What are people’s thoughts? Do u think it still could be offset? Filed and accepted 1/31 no path message came even though I claimed the credits. On processing not STILL processing. Last 2 agents said everything looked fine. Ideas?
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