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I live in Kentucky and I know I have a medical bill that I’m paying on that shows up on the offset hotline. I called today to see if my refund had processed bc it’s been three weeks. I was told that it hasn’t but she would walk it through and process it manually since it’s been 3 weeks. She did that and verified my direct deposit information. Does this mean I may swerve the offset or is that done after it’s professed?
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