I’ll go ahead and tell you how to speak to a live IRS agent should the need arise.
IRS: 800-829-1040 hours 7 AM – 7 PM local time Mon-Fri
Listen to each menu before making the selection.
First choose your language. Press 1 for English.
Then do not choose the first choice re: “Refund”, or it will send you to an automated phone line.
Instead, press 2 for “personal income tax”.
Then press 1 for “form, tax history, or payment”.
Then press 3 “for all other questions.”
Then press 2 “for all other questions.” It should then transfer you to an agent, but there is likely to be a long wait.
I usually use a speakerphone so I can work on something else while waiting.
1-800-829-0582 ext.652. Spoke a really nice IRS representative that told me I was resequenced from 2/1 to 2/5. I told her that I needed to get info on tax return so that I could complete my son’s FASA for college. The wait was 30 mniutes, but worth it. She told me that tax return should be completed after 2/28.
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