Locked out???

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  • This topic has 8 replies, 2 voices, and was last updated 8 years ago by User.
  • Topic Starter
  • February 3, 2017 at 7:04 pm #4158219
    Ramen noodle

      I tried to get my transcripts yesterday. It said my info didn’t match so I tried again and it said I was locked out of the system for 24 hours? I’ve never tried getting transcripts before and I did move a few months ago, wondering if that’s why it didn’t match up and kicked me out for multiple attempts. Is moving going to affect my return? If so what do I do to fix it? Sorry kinda new to tax return stalking. Lol

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      • February 4, 2017 at 2:28 am #4158429
        User

          @Ramen Noodle just call the transcript number 1800-908-9946

        • February 4, 2017 at 2:22 am #4158428
          Ramen noodle

            Well I just finally was able to get on and get through the process but apparently I can’t get a transcript because my phone # is not associated with my name…wtf!!! It’s in my mom’s name but I an on the account and able to make decisions on the phone bill but apparently it’s not good enough…I’m sick of trying…guess I just sit here and wait it out like I did the last 20 years…good luck on the big update tonite yall!!

          • February 4, 2017 at 12:17 am #4158394
            Carrie101
              @carrie101

              You might try deleting your cookies/recent history.

            • February 3, 2017 at 9:46 pm #4158325
              Ramen noodle

                Ok thanks ranae I will try again tomorrow.

              • February 3, 2017 at 8:21 pm #4158273
                Renae

                  You’ll be able to order when the system updates your address

                • February 3, 2017 at 7:18 pm #4158235
                  Ramen noodle

                    *Kat

                  • February 3, 2017 at 7:17 pm #4158234
                    Ramen noodle

                      Thanks Kathy, I will try :)

                    • February 3, 2017 at 7:11 pm #4158228
                      Kat

                        Don’t worry, I doubt it will affect anything. Just try again tomorrow.

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