Just got off phone with IRS tax advocate office

Home Forums General Discussion 2022 Tax Season Just got off phone with IRS tax advocate office

  • This topic has 22 replies, 2 voices, and was last updated 3 years ago by Texas83.
  • Topic Starter
  • #4515107
    Texas83

      Called 1-877-777-4778 (advocate office) and the wait was about 2 minutes. She said they were told not to give any personal information and told me they are not taking advocate cases until May 17th. I may try calling back later to see if another agent will be more willing to look up my personal information. She acknowledged that people are calling their line because they can’t get through to a human being on the IRS line.

      Her message was that things are VERY different this year as there is an advanced child tax credit that they have to deal with. She asked if I received it and I said that I did, but that I made sure to enter it correctly on my taxes. She said it did not matter if it was correct or not, that anyone with the advance payments would have to be processed manually, which will be longer. I asked her if she thought my return would come within the 21-day window and she did not sound optimistic.

      This agent could be completely wrong, as we hear so many different things from different agents, but I thought I should share.

      Has anyone who received advance child tax credits received their refund, a deposit date, or transcript information?

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      • #4515913
        Texas83

          Update: NO updates to transcripts or WMR. Never before have I seen N/A on transcripts at this point. Will be calling in here soon to make sure I don’t need to verify something.

        • #4515276
          Texas83

            @ms tax

            I actually just called the automated offset line to make sure there wasn’t anything going on there. No offsets. Other than that, nothing new. I’m just waiting to see if transcript updates tomorrow morning. If not, I’ll be calling.

          • #4515272
            Ms tax

              Anything new? I’m still in hold

            • #4515273
              Ms tax

                Anything new? I’m still in hold

              • #4515264
                Ms tax

                  Oh yes I’m calling everyday until they tell me something

                • #4515262
                  Texas83

                    @justgowithit

                    I also haven’t received any notices or letters of delays. It’s beyond frustrating. Hoping we see an update tomorrow. if not, I’ll be calling first thing in the morning.

                  • #4515257
                    Justgowithit

                      That’s exactly what I’m doing too Ms tax
                      There is no way they don’t know why! I think it’s the recovery rebate for me. On the irs account my info states a different amount then what my tax preparer entered on line 30 lol so that’s my theory. I’m bugging them all week

                    • #4515252
                      Ms tax

                        Yes same here errors but I’ma keep calling until I get a solid answer

                      • #4515251
                        Justgowithit

                          Just got off the phone with IRS and the info on my situation is there is a processing error. I don’t know what that means. No notices. No notes NOTHING just to give it til the end of March. I truly believe they are just messing with ppl who have those rebates and credits and advances. Trying to make sure they don’t get bamboozled. AND they are backed up

                        • #4515241
                          Sweetkitten

                            Did anyone get there money today ?

                          • #4515176
                            Texas83

                              @Kim

                              Did your transcripts take a while to appear? I’m so glad to hear of other people with the ACTC who have a DDD.

                            • #4515173
                              Texas83

                                @ME

                                I have N/A for my return and record of account transcripts but my “as of” date on the account transcript is March 7th. At this point in the game, I’ve never NOT had return transcripts to view. I think I’m going to call the IRS line first thing tomorrow morning if there are no updates.

                              • #4515155
                                Anon

                                  I just called SBTPG and I have a ddd of 2/24. The lady stated that my fees are due to be processed on the 23rd and my refund will have an “effective date” of 2/24 which is my ddd. So we are not, I repeat are not getting our refund early.

                                • #4515151
                                  Kim

                                    I claimed it my DDD is 2/24/. I am a pather. I got the monthly payments also

                                  • #4515142
                                    ME

                                      What is your as of date? You will most likely see an update Wed or Friday… no other day. I have a DDD of 2/24 and received upfront payments. Everything looks Normal its just a waiting game. Even if path was lifted depending on when yours was processed and accepted could be why you do not have updates yet. It’s only those 2 days typically

                                    • #4515136
                                      CatsCradle

                                        I have 766 and 768 and 150, no 846 yet. (But no 570 or anything else too…) I’m believing what you’re saying about the ACTC because I’ve had it back faster when I used to have to file injured spouse!

                                      • #4515135
                                        Texas83

                                          @catscradle

                                          So, you have transcripts but no 846 code? I hope you get your DD soon!

                                        • #4515125
                                          CatsCradle

                                            I filed 1/24, missed 1099 that didn’t come until last week, and got the EITC & ACTC. My transcripts changed on Feb 11. Path lifted on WMR on the 15. No abnormal codes, no change in transcripts last Friday.

                                          • #4515122
                                            Texas83

                                              @jon0026

                                              My transcripts are N/A and they’ve never been N/A this long into the process. I was reading horror stories about N/A transcripts on this board and thought I’d give them a quick call.

                                            • #4515120
                                              Texas83

                                                @michellem

                                                Thank you so much for posting and letting me know that. I was hoping this agent was wrong. I did receive $3000 in advance payments July-December but claimed that on my tax return. I even went back and double-checked just now.

                                              • #4515118
                                                Jon0026

                                                  If you don’t mind me asking what was your case you that you would called about? A few years ago I had a fiasco with my taxes if it was similar maybe I could tell you what my experience was

                                                • #4515111
                                                  Michelle M
                                                    @michellem

                                                    I claimed it on my taxes and my DDD is for 2/24. I was a pather ,had the path message then went to processing on the 16th then friday it updated with my DDD

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