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I hope this provides some REAL insight, and not this ambiguity that’s going around. I called an agent, asked direct questions after hearing people have gotten account transcripts showing a post dated processing date of 2/13… It’s below. Enjoy and Good Luck!
Okay guys, I’ll actually start a topic about about this call I made. It will be titled “Update on IRS Systems You want to Know!” Now, before I say this, know that I spent 30 minutes on hold, and I promise I’m not lying. I want my funds like everyone else, and being a father of 4, and married, I would play with anyone’s emotions. I took the initiative of writing the questions down, and asking them directly so there is no ambiguity. In other words, you can trust what I’m saying. Below are the questions I asked, and the answers to them:
1. When I ordered my transcripts it shows a processing date of 2/13. I thought because of the PATH ACT law you guys couldn’t send us our funds owed until 2/15. This has happened to several people in forums online, so I’m sure we all have a common denominator on this. Why is it showing this, and why is there a post dated processing date on 2/13 already?
Answer From Agent: Im not sure why it’s showing a processing date of 2/13. We have not had many calls about refunds yet, but I can tell you that the law says we cannot send funds from EIC or ACTC until after 2/15/17 (she said after, which was disheartening lol).
2. Okay, so why would the system put 2/13 for my processing date if we can’t receive funds until after 2/15?
Answer From Agent: I can’t tell you exactly why, because we really don’t know. Again, it’s not something we’ve had mentioned in my department. We don’t handle that. Did you have EIC or ACTC and your account said the process date of 2/13?
3. Yes it did me as well as many others online. So could you tell me if there has been anyone yet with EIC and/or ACTC that has received refunds yet, or DDD’s (I said DDDs, and she knew what I was referring to)?
Answer From Agent: I have not handled any case that has a refund yet, and as far as direct deposit dates, there are various systems people have to go through that are not in my department.
4. I really appreciate your answers. I have just 2 more. The first is about those systems. Are you saying that each case is handled by automated systems that check and verify everything?
Answer From Agent: That’s correct. The system is programmed to check ID verification, SSN, and whether or not returns need additional screening at that point we will look at the returns manually.
5. Okay, so during these checks the system does, even though the tax law for refunds have changed, is it possible for someone to have a DDD before 2/15, or does the system stop it because of the new law?
Answer From Agent: It’s possible for someone to have a DDD if they are cleared of the checks the system uses.
6. Oh wait. Just one more question. Will WMR update as usuall if dates are given, or will it hold to update until 2/15 for EIC and ACTC?
Answer From Agent: If there’s any updates to anyone’s account, it will reflect on WMR no matter what.
Please share this guys as much as possible. Should calm a lot of nerves as it sounds like the AI does it all, and it can determine if it’s okay to “pass” an account for a DDD, which according to this Agent, can happen as the system deem fit.
Good luck guys,
Shwa
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