IRS Systems/Phone Call W/Agent (MUST READ)

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  • This topic has 23 replies, 4 voices, and was last updated 8 years ago by scottwood.
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  • #4153694
    Shwa
      @yupitsshwa

      I hope this provides some REAL insight, and not this ambiguity that’s going around. I called an agent, asked direct questions after hearing people have gotten account transcripts showing a post dated processing date of 2/13… It’s below. Enjoy and Good Luck!

      Okay guys, I’ll actually start a topic about about this call I made. It will be titled “Update on IRS Systems You want to Know!” Now, before I say this, know that I spent 30 minutes on hold, and I promise I’m not lying. I want my funds like everyone else, and being a father of 4, and married, I would play with anyone’s emotions. I took the initiative of writing the questions down, and asking them directly so there is no ambiguity. In other words, you can trust what I’m saying. Below are the questions I asked, and the answers to them:

      1. When I ordered my transcripts it shows a processing date of 2/13. I thought because of the PATH ACT law you guys couldn’t send us our funds owed until 2/15. This has happened to several people in forums online, so I’m sure we all have a common denominator on this. Why is it showing this, and why is there a post dated processing date on 2/13 already?

      Answer From Agent: Im not sure why it’s showing a processing date of 2/13. We have not had many calls about refunds yet, but I can tell you that the law says we cannot send funds from EIC or ACTC until after 2/15/17 (she said after, which was disheartening lol).

      2. Okay, so why would the system put 2/13 for my processing date if we can’t receive funds until after 2/15?

      Answer From Agent: I can’t tell you exactly why, because we really don’t know. Again, it’s not something we’ve had mentioned in my department. We don’t handle that. Did you have EIC or ACTC and your account said the process date of 2/13?

      3. Yes it did me as well as many others online. So could you tell me if there has been anyone yet with EIC and/or ACTC that has received refunds yet, or DDD’s (I said DDDs, and she knew what I was referring to)?

      Answer From Agent: I have not handled any case that has a refund yet, and as far as direct deposit dates, there are various systems people have to go through that are not in my department.

      4. I really appreciate your answers. I have just 2 more. The first is about those systems. Are you saying that each case is handled by automated systems that check and verify everything?

      Answer From Agent: That’s correct. The system is programmed to check ID verification, SSN, and whether or not returns need additional screening at that point we will look at the returns manually.

      5. Okay, so during these checks the system does, even though the tax law for refunds have changed, is it possible for someone to have a DDD before 2/15, or does the system stop it because of the new law?

      Answer From Agent: It’s possible for someone to have a DDD if they are cleared of the checks the system uses.

      6. Oh wait. Just one more question. Will WMR update as usuall if dates are given, or will it hold to update until 2/15 for EIC and ACTC?

      Answer From Agent: If there’s any updates to anyone’s account, it will reflect on WMR no matter what.

      Please share this guys as much as possible. Should calm a lot of nerves as it sounds like the AI does it all, and it can determine if it’s okay to “pass” an account for a DDD, which according to this Agent, can happen as the system deem fit.

      Good luck guys,

      Shwa

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      Replies
      • #4167593
        scottwood

          You are truly an idiot. Do you realize how foolish you sound?

        • #4154129
          Shwa
            @yupitsshwa

            @Necie

            I agree fully!

            [Processing happens before payments are sent.
            Releasing funds is not the same as processing.
            So it makes perfect sense that you’d see 13 February as the processing date.

            January 27, 2017 at 4:36 pm]

          • #4154081
            Necie

              Processing happens before payments are sent.
              Releasing funds is not the same as processing.
              So it makes perfect sense that you’d see 13 February as the processing date.

            • #4153790
              Shwa
                @yupitsshwa

                @Kelly

                Anytime! Keep us updated please!

              • #4153788
                Kelly

                  Thank you your the best!!!!! Lol
                  The site isn’t working now I was gonna try and dissect it again. Seriously thanks

                • #4153786
                  Shwa
                    @yupitsshwa

                    @Kelly

                    You’re fine with the questioning LOL that’s what we’re here for.

                    So what it showing you is your deadline for filing taxes is April 15. It’s pretty standard. Your cycle shows the week and the day of that week that you should have your refund by ( or will be processed by).

                  • #4153783
                    Kelly

                      Quick question- sorry these transcripts are Greek to me lol
                      Above the cycle number it says:return due date or returned receive whichever is later April 15, 2017. Then directly under there it says process the February 13, 2017. Then under that is the cycle number and next to that says February 13, 2017. Did I read that right or does that mean I’m getting it in April?

                    • #4153781
                      Shwa
                        @yupitsshwa

                        Sorry for the errors in typing. I’m using speech to text and it seems like I’m giving a lot of speech and not getting enough text :)

                      • #4153778
                        Shwa
                          @yupitsshwa

                          @Pat – Hilarious but true haha….


                          @Kari
                          , I think there some significance but I don’t think disclosure on that will never be found most likely. Here’s a thought though for considering. Is it possible that our cycle codes aren’t what we think and actually they are codes that reflect when we will be full processed set up for a DDD next (like you said in your response happened to you), and the process date is actually a deadline or target?

                          I could be stretching but again this is the government were talking about LOL

                        • #4153776
                          Kelly

                            Ok thank you so much for the info. That cycle number had me thinking I was getting it in April. I don’t know how to ready it.

                          • #4153774
                            Shwa
                              @yupitsshwa

                              @Kelly

                              Based on the information that you see from the IRS agent, yes it can be true. I would definitely keep my fingers crossed but not keep my hopes up certainly. I’m quite sure we will see you within the next seven days A huge amount of people saying WMR has changed and a lot of people will show processing dates reflecting what we have currently that followed around or on the same time we did.

                            • #4153772
                              Kelly

                                So confusing lol I see the cycle number 20170405 and then next to date 2/13/2017. Did I read that right?

                              • #4153770
                                Pat M Groin
                                  @lastpatriot

                                  Well we all know the people who commit tax fraud all stop right on February 15th I mean thank god the I.R.S know they all stop on that specific day. They only work till then.

                                • #4153766
                                  Kari
                                    @blessedmamato3

                                    I don’t have an EIC or ACTC, but my processing date is 2/13, but my DDD date is 1/30. I looked up my 2015 transcripts and the processing date was 2 weeks after I got my DDD. Then looked at 2014, same thing. The processing date is irrelevant.

                                  • #4153764
                                    Kelly

                                      So I have the same date showing on mine and I have both credits. So did the agent say it could be true?

                                    • #4153748
                                      Shwa
                                        @yupitsshwa

                                        @Kat

                                        You’re exactly right. I’m not sure if the 1/29 had EIC/ACTC as I didn’t remember them saying that this morning. I could be wrong. What I do know is we both have 2/13 dates on the processed section of the Account transcripts.

                                        And yes, you are so right! I don’t want to go off the deep end (although I will lol) but maybe the AI has the right to do that? I know it’s far-fetched and science fiction but in our world especially the technological world it’s very well possible. The AI system would be exempt from that law perhaps.

                                        Also something to consider, how many loads do we have on the books that are constantly being broken every day and no one goes to jail for whether small or major? LOL

                                        I’m just upset they turn this into a law as well. I think there were other measures that they could have taken for sure.

                                      • #4153733
                                        Kat

                                          Huh, the only post I saw that mentioned a DDD of 1/29 wasn’t someone that claimed EITC or ACTC. Maybe I missed one.

                                          I think my second thought is most likely. Makes sense, the system automatically gives a DDD because the return passed, but the law prohibits the refund from being issued.

                                          I’m just stuck on the fact that it’s a law, and the law states that no refunds are to be issued until the 15th or later. How could they just up and make an exception, that would be breaking the law, you know?

                                        • #4153725
                                          Shwa
                                            @yupitsshwa

                                            Lol thank you I was confused lol. And I meant if *passes with flying colors on the first post.

                                          • #4153723
                                            Shwa
                                              @yupitsshwa

                                              I also took her answer to question five just as it was typed. I asked about DDD and whether or not the new law affects those purposely. I know that they do in theory but what she is saying from my understanding is that the system that is automatically programmed to search for the things that they want them to search for camp has somebody with flying colors if everything checks out correctly.

                                              I asked how that system impacted the new law or vice versa and according to her it doesn’t. They compliment each other. The questions that I decided to ask more questions that cannot be misinterpreted or misrepresented. I did my best to ask the questions they did not allow any wiggle room and questions that he owed it direct answers. I feel I got those answers. The rest is out for everybody else to wait and see.

                                              So far myself on my transcript end, and one other person in this forum this morning, received a date of February 2/13 for a processing date on our returns and the other gal actually got a WMR update DDD of 1/29.

                                              I’m not sure if she was telling the truth about WMR but I am most certainly telling the truth and can confirm that when she said she got a process date of February 13 that it is true because the same thing happened to me this morning minus the WMR update that she’s talking about and that’s what prompted me to call.

                                            • #4153721
                                              Kat

                                                @shwa

                                                Oh yeah, I meant it was misinterpreted on her end. Your questions were clear and direct, but I’m sure we can all agree that sometimes answers are rushed on the phone, particularly with the IRS.

                                              • #4153715
                                                Shwa
                                                  @yupitsshwa

                                                  @Kat

                                                  I definitely understand your point and I definitely respect your post. I also agreed that we will never have full disclosure because we never do anyway on anything in our country side issue though.

                                                  What I will express is that I don’t feel it was contradictory because I asked a specific question she gave me a specific answer and she also reiterated two times in the conversation on whether or not I was speaking about the additional child tax credit or the earned income credit or both. So if there is any contradictory statements or misinterpretations I personally feel it would have to be on her end, which I doubt because my questions were clear and cut.

                                                • #4153711
                                                  Kat

                                                    OR, maybe she meant someone might be given a DDD but that it means nothing because it will be held if the EITC or ACTC was claimed…

                                                    Again, who knows.

                                                  • #4153708
                                                    Kat

                                                      But answer number one and answer number five are contradictory.

                                                      I have a feeling question number five was interpreted the wrong way and she meant that refunds in gerenal, not just EITC and ACTC claimers, might be issued before the 15th.

                                                      Who knows.

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