IRS says WMR is down!!

Home Forums General Discussion 2016 Tax Season IRS says WMR is down!!

  • This topic has 27 replies, 5 voices, and was last updated 9 years ago by MamaB.
  • Topic Starter
  • #4127076
    GG

      8:53 pacific time. I just got off the phone with the IRS twice. They informed me that WMR is down and has been since yesterday. WMR is giving out incorrect information and is not updating at all, they don’t know when/if the system will be back up and operating correctly. I called IRS twice for verification. Both representatives told me the same thing.

      I filed and was accepted 1/21
      WMR has me on one bar still.
      I’m hoping for a Direct Deposit on Friday.

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      • #4127699
        MamaB

          Yep, just ran on our local news as well

          WASHINGTON (AP) – The IRS stopped accepting electronically filed tax returns Wednesday because of problems with some of its computer systems. The outage could affect refunds, but the agency said it doesn’t anticipate “major disruptions.”

          A “hardware failure” forced the shutdown of several tax processing systems, including the e-file system, the IRS said in a statement. The IRS.gov website remains available, but “where’s my refund” and other services are not working.

          Some systems will be out of service at least until Thursday, the agency said. “The IRS is currently in the process of making repairs and working to restore normal operations as soon as possible,” the IRS said.

          Taxpayers can continue to send electronic returns to companies that serve as middlemen between taxpayers and the IRS. But those companies have to hold on to the tax returns until the IRS systems are up and running again, the IRS said.

          While the IRS said it is still assessing the scope of the outage, it expects 90 percent of taxpayers will receive refunds within three weeks.

          People who have already filed returns don’t need to do anything more, the IRS said.

        • #4127666
          R

            ABC EYEWITNESS NEWS 5

            Updated: 02/03/2016 6:04 PM
            Created: 02/03/2016 6:01 PM

            The IRS says it has stopped accepting electronically filed tax returns because of problems with some of its computer systems. The outage could affect refunds, but the IRS says it doesn’t anticipate “major disruptions.”

            The agency on Wednesday experienced what it is calling a “hardware failure.” The e-file system and the “where’s my refund” service are among the affected areas.

            The IRS says some systems will remain out of service at least until Thursday.

            Taxpayers can continue to send electronic returns to companies that serve as middlemen between taxpayers and the IRS.

            But the agency says those companies have to hold on to the tax returns until the IRS systems are up and running again.

            The IRS says 90 percent of taxpayers will receive refunds within three weeks.

          • #4127659
            Chuck
            • #4127655
              B ray

                So refunds can be sent without wmr updating?

              • #4127589
                Sincere

                  Y’all are torturing these poor IRS agents. Y’all filled yesterday and continue to check WMR every hour. Y’all must have done illegal taxes.

                • #4127557
                  Anonymous

                    I called the IRS and they said since the system is down no refunds are being processed at all. No transcripts will be available and WMR is not accurate. As if they needed any other reason to process refunds slower….

                  • #4127553
                    Anonymous

                      @kelly,
                      IRS removed online availability for transcripts due to fraud/ identify theft issues. Mail only

                    • #4127520
                      kelly

                        Has anyone been able to order transcripts online this year? The only option I have is to request them by mail.

                      • #4127449
                        No negativity zone

                          @hiloshark no bs ! It’s down. Sorry to disappoint you!! The post doesn’t say anything about money not being deposited, it says WMR is down. Which it is.

                        • #4127328
                          Automatic

                            THIS IS FROM THE IRS. GOV SITE:

                            “Modernized e-File (MeF) Status Page
                            Current System Status
                            Production System: Non-Operational
                            Assurance Testing System (ATS): Non-Operational
                            * The Modernized e-File Production and Assurance Testing Systems are experiencing issues. The IRS is working to resolve the problem as a top priority. Please refrain from accessing the MeF Systems to transmit submissions, get acknowledgements, retrieve state submissions, send state acknowledgements or submit any other service requests until further notice.

                          • #4127323
                            April Southerland

                              The transcript site is down for me. Its giving me “an error has occurred.”

                            • #4127295
                              hiloshark

                                even if the irs site isnt working or correct, sbbt would still have notice that a dd is coming, the wmr site has zero to do with the actual depoaits being sent. so if on the sbb

                              • #4127286
                                hiloshark

                                  i call bs on this. it works for me, they say its not updating correctly ?

                                • #4127248
                                  Angie

                                    If you call will they tell you if your’s has been processed?

                                  • #4127237
                                    melissa

                                      God I hope that doesn’t rely us any freaking more

                                    • #4127199
                                      GG

                                        @4girlsmyworld seems like everything is down. As long as they are still processing those returns and getting those deposits out I don’t care lol

                                      • #4127196
                                        GG

                                          @Renee perhaps tomorrow will be the rainbow at the bed out our tunnels :)

                                        • #4127179
                                          Anonymous

                                            i just got off the phone with a irs agent and she said their site is down and i asked about ordering transcripts and if u can order ur return one ur taxes have been processed

                                          • #4127178
                                            Renee

                                              GG- Thanks so much…a little glimmer of hope :D Good luck to all of you too!!!!

                                            • #4127171
                                              GG

                                                @Renee She said it’s not updating and it’s giving out incorrect information. So it may work but your information could be incorrect or not updated accordingly.

                                              • #4127166
                                                xoxo808xoxo

                                                  I can access my boyfriends account on WMR, but not my own. We have no DDD. He filed and accepted 1/25, me on 2/1 both TT. Both can order account transcript. Anyone else having this issue?

                                                • #4127160
                                                  Renee

                                                    @GG Are you sure? because it is not down for me…… East Coast (12:36pm)… I have no update but it still shows one bar and my info etc.

                                                  • #4127161
                                                    Neemymoney

                                                      I am glad to hear that. I hope they are telling the truth.

                                                    • #4127136
                                                      GG

                                                        Hahaha @Amber I said the same thing. WMR is stressing everyone out with its craziness.

                                                      • #4127132
                                                        Amber

                                                          I have never been happier to know that wmr is down lol. I was accepted 1/19 amd absolutely outraged that i was still at 1 bar this morning!

                                                        • #4127115
                                                          lamoglinsgal
                                                            @lamoglinsgal

                                                            I just logged in to check if my transcripts were ready yet, and it is down with “technical difficulties.”

                                                          • #4127102
                                                            GG

                                                              I believe it for sure. She said the IRS is still working and processing refunds but WMR is down.

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