IRS locked me out because my info doesn’t match!

Home Forums General Discussion 2021 Tax Season IRS locked me out because my info doesn’t match!

  • This topic has 4 replies, 2 voices, and was last updated 4 years ago by Lin.
  • Topic Starter
  • #4460389
    Chas H

      Except it does because I’m me and I know my name, ssn, dob, and address.

      How are we supposed to type apt number? I tried apt XXXX, unit XXXX, apt. XXXX, then I tried my previous address just in case that was triggering the error message, and now I’m locked out.

      So no direct deposit in my account, no transcripts, no WMR update. This is fantastic.

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      • #4460404
        Lin

          For example:

          YES: 9428 Grand Ave 52

          NO: 9428 Grand Ave Apt 52

        • #4460401
          Lin

            Just put a space and the number. Don’t put # or apt or unit. That’s what I do.

          • #4460392
            Dawner
              @dawner

              I watched a guy on youtube talk about this. He said to copy and paste your address from the USPS website. Also, I was trying to get my transcripts and after I was already logged in – it said “unauthorized” and I couldn’t get back in even though my info was correct.
              I tried a different browser on my desktop and it worked just fine.

            • #4460391
              Kayyy

                You can try without the apt number

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