Identity theft errir when try to get transcripts

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  • This topic has 4 replies, 1 voice, and was last updated 10 years ago by Mykee36.
  • Topic Starter
  • February 9, 2015 at 9:24 pm #4104878
    Mykee36

      When I try to get my transcripts I get this message. “We cannot process your transcript request. Please contact the Identity Protection Specialized Unit (IPSU) at 800-908-4490”

      I called twice and both times told I have no IPSU issues. That my return has been received and approved but not processed. That it’s the reason I get that error message.

      ANYONE else have the same issue?

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      • February 9, 2015 at 10:32 pm #4104915
        Mykee36

          Thank you for the feedback.

        • February 9, 2015 at 10:25 pm #4104908
          Lyn

            that means that it hasnt been processed or approved yet and that it only has been recieved. I had the same error message i ended up having to call a tax advoccate. because I am still stuck in processing and I hit my 21 day mark today. Good luck!

          • February 9, 2015 at 9:34 pm #4104882
            Pagels

              Same here

            • February 9, 2015 at 9:25 pm #4104879
              Mykee36

                Sorry for the misspelled subject line , meant to say “error”

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