Home › Forums › General Discussion › 2017 Tax Season › HRBlock w/fees direct deposit to checking
- This topic has 72 replies, 4 voices, and was last updated 8 years ago by mashpotato.
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Topic Starter
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February 22, 2017 at 11:43 am #4183799Charlie
Anyone get refund yet that used HR Block and had fees taken out but had the rest go direct deposit to checking account? My DDD is 2/23
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February 23, 2017 at 4:41 am #4185107mashpotato
Got my refund ddd 2/23! Path Act Participant with fees!What a rollercoaster!! Geez! Oh! My knees are rusty from prayer! For those that are waiting my prayers are with you!! See Everybody next year!
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February 23, 2017 at 3:20 am #4185073Debra Gutierrez
DD received at midnight Pacific time BoA. Good luck to everyone
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February 23, 2017 at 3:15 am #4185065Kelly
Just got my refund into Wells Fargo!!! It’s been a longggggg tax season, so glad it’s over. Goodnight luck everyone
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February 22, 2017 at 11:52 pm #4184929Star
I was told by my tax h &r preparer this morning that even though it was slated to go in in the morning I may get it this evening and I did it hit my Emerald Card about 20 minutes ago
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February 22, 2017 at 11:36 pm #4184904Stormy
I have a ddd of 2/22, to my checking and have not received it yet. No offset, paid fees with hr block
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February 22, 2017 at 9:09 pm #4184703Khloris
Sorry for the late reply. I had it deposited to my credit union.
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February 22, 2017 at 8:12 pm #4184617Daniella Lopez
Still nothing
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February 22, 2017 at 8:08 pm #4184610Brit
Just called Emerald Card, recording says they received notification from the IRS and that my refund will be loaded onto my card on 2/23. I did receive advance loan and fees withheld. I can say this year has by far taken the longest I filed 1/29 accepted same day.
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February 22, 2017 at 7:18 pm #4184556Scott
Phew finally got my pending deposit with PNC sent to me!!
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February 22, 2017 at 7:13 pm #4184544Lady
It’s amazing how most everyone that did not use HRBs Emerald card have already received their 2/23 deposits but people like me are still waiting even though Emerald is apart of BOFI federal bank… You would think people that bank through them would receive funds first.
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February 22, 2017 at 7:08 pm #4184537Ellabella92
***EMERALD CARD PEEPS*****
CHECK your card! Finally says scheduled deposit tomorrow! I will NEVER go through Block again(9years) with them, because they lied to all who called. Causing more stress and panic. Let’s teach them a lesson a do it ourselves next year for free. FREETAXUSA. Good luck fellow friends:))) -
February 22, 2017 at 7:04 pm #4184526Scott
Grrrr… So i called HRBlock just now again, they said its not showing my funds released, but scheduled for deposit tomorrow. Then she told me, oh i see your refund wasn’t affect by the EITC, which it was, which is why i have a DDD of tomorrow, so now im freaking out because clearly there’s something wrong with their system and my account. Ugh this is aggravating.
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February 22, 2017 at 6:40 pm #4184474Ebony
Got My refund from HRB to AMEX Serve 10 mins ago….. See you all next year
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February 22, 2017 at 6:02 pm #4184410A
Got my refund – HR Block online/ Accepted 2/1 —-no EITC / fees withheld/ DDD 2/23. Bank USAA. Got pending direct deposit in available funds after 4pm CST.
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February 22, 2017 at 5:57 pm #4184405Travis
BTW
My deposit hit! -
February 22, 2017 at 5:53 pm #4184399Travis
This is fun!! I’m so glad I found this site! It’s added so much to my life! I get to ride a Rollercoaster of misinformation, peppered with a few actual facts. Then join the fun of calling all these overly attentive places to verify these rumors, only to get more rumors from them! Man, I can’t wait to do this again next year!
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February 22, 2017 at 5:52 pm #4184393Elle
Hey, guys. Just checked my CU and have a pending deposit for tomorrow from BOFI (hrblock) as of 4:50p cst.
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February 22, 2017 at 5:46 pm #4184381Lady
Update- just called my card and it says they have received my refund and it should be loaded on my card by tomorrow… didn’t have to speak with anyone
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February 22, 2017 at 5:45 pm #4184379
If everybody would just stop for a second and think of how many people were on here for 2/22 deposits now their gone, think about it, take deep breaths.
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February 22, 2017 at 5:37 pm #4184366goodvibes
the automated system on emerald is updated and says irs sent refund and will be loaded 2/23
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February 22, 2017 at 5:34 pm #4184362Ebony
@Khloris Did you have a bank or card??? I am hoping that the same thing happens for me because I was told they did not have anything for me earlier today as well
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February 22, 2017 at 5:24 pm #4184345Khloris
DDD 2/23 ..just got the deposit! HR block with fees, obviously. Called earlier and was told they didn’t have my refund yet and no fees had been paid. Good luck guys! But I promise they are not holding our money until next week or even waiting to release them tomorrow.
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February 22, 2017 at 5:23 pm #4184342Ebony
Quick question. I went through my paperwork from filing and I am suppose to have fees taken out, and I am looking for the routing number of the bank that HRB uses and I do not see it. I just see my account information, please let me know
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February 22, 2017 at 5:23 pm #4184340
@ellabella yes the “manager” I spoke with said my fees hadn’t been paid and he didn’t see that the funds had even been sent over at all. he did in a way tho say he promised id see it soon so maybe they just aren’t allowed to tell us the truth and that was his way of sneakily saying il have it tomorrow after all. but the credit union said the pending deposit was from BOFI for the exact amount minus the fees to H&R and that it would post in the morning. so to anyone reading this contact your bank if they are still open and ask about pending deposits. ALSO…… goodbye NEWYORK.
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February 22, 2017 at 5:10 pm #4184310
@Harley, I wish you the best of luck with your move! I just saw your updated post and thats great news. So basically my rep lied and biock does have our funds? Did one of the reps you talked to tell you they didnt have funds either?
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February 22, 2017 at 5:01 pm #4184295Kelly
Does anyone if Wells Fargo can see pending deposits?? I
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February 22, 2017 at 5:00 pm #4184291
just contacted credit union and we have a deposit due date for tomorrow, all is well
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February 22, 2017 at 4:56 pm #4184285Donseane
I just called HRB and I asked if they had received payment for my filing my taxes with them and they were suppose to take out the fee associated with using their product. The lady told me that she doesnt see where they took out the money and she asked me if I had already received the direct deposit. I told her yes that I did (I really didnt) and she told me to hold on. She later came back on and said that she had to look in another system and had seen that they did in fact already received my refund and that all was clear on their end and that my bank should get the funds completely tomorrow. I found it funny that I played their game and made them play mine without them even knowing. Hopefully it is true that I get my money tomorrow.
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February 22, 2017 at 4:48 pm #4184277Danita
Anyone with a emerald card from HR Block with a direct deposit date of 2/23/17, is being told they will have their funds on their card between 7pm tonight – midnight
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February 22, 2017 at 4:32 pm #4184258MCGSullivan
See? Like I said. Hr block has been truthful to me all along. My bank just said it’s there as of 30 mins ago and will be released in the morning. Have faith everyone
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February 22, 2017 at 4:32 pm #4184256Toni
Deposit is pending in my credit union account until 2/23. At least it’s there. I’m fine with that. As of about 4:15, wasn’t there prior to that.
Everyone should be fine, check your accounts in a couple hours. Midnight is also only a few hours away.
Good luck!
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February 22, 2017 at 4:13 pm #4184225
Lancy as long as your rep wasn’t just blowng smoke, you are a hero to us all in regards to providing hope in this time of need. I seem to only get reps at the IRS that refuse to actually pull up my account even when I went the route of not asking for a refund status but just get the tax transcript that my college is asking me for to determine my financial aid eligibility. the one I spoke with today just said that if the WMR says the 23rd then the money will be there on the 23rd but didn’t actually verify or put my mind at ease with a sure “yes the money was sent”
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February 22, 2017 at 4:07 pm #4184216
@ellabella I believe the response you received stating no refunds until next week was just the standard message we have all been told, that the refund could be as late as the 27th, depending on your bank being the keywords and no processing issues, I wouldn’t stress if the WMR says tomorrow it will more than likely be tomorrow that we see money. because as you are finding out every single one of us has received different answers as well as the same answers, rep to rep and that answer changes. but I strongly doubt and strongly hope at the same time that it is not next week, personally for me that screws over every plan my wife and I have made in regards to moving 3000 miles from new York to Washington and actually locking down the new apartment and not losing the 500 deposit we already paid. I will be getting a tax advocate if the bank shows no dough tomorrow
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February 22, 2017 at 4:03 pm #4184205lancy walker
I just talked with a nice rep from IRS. With a little research we all should have our money on the 23rd. The money has been sent and she said not worry it will be there on the 23rd as expected.
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February 22, 2017 at 4:03 pm #4184203Debra Gutierrez
If I filed with HRB with fees taken out is the money is going to BofI not sbtpg?
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February 22, 2017 at 3:59 pm #4184182
i also called the office I filed with and spoke with a manager they informed me that they have not yet received the funds from the irs and that it could take a couple days for them to be sent to my bank once BOFI sends them. this tax season is proper crap. I have never not received on the date from WMR and my bank Visions FCU does not do holds, when it gets there they release it. I have never been so frustrated from taxes ever, between all the lies, the ignorant customer service reps, the excuses and that god forsaken path act generic monologue they insist on repeating 30 million times. some of these reps deserve to be paychceck to paycheck and depending on this refund like a lot of us are, maybe then theyd be decent and understanding in trying to help as best they can. hopefully by morning we 23s will all be rejoicing.
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February 22, 2017 at 3:54 pm #4184181MCGSullivan
I think a lot of you are getting lazy reps. They can see it, so you just have to call the number but DON’T ask about your refund, only if fees were paid
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February 22, 2017 at 3:52 pm #4184175
Ugh, guys. I am so stressed out. I just spoke with a nice lady who looked into my account and said no Money has been sent from IRS to h&r block at all and that they received an office wide email saying our money would not be deposited until next week from them. That the funds have not and will not be released until next week. And I fully believed her because she was so helpgul. That she had been yelled at all day over it. Please everyone keep us posted if I’m fact you do get yours. She said the last update to send funds Is 6:3030pm central time tonight.
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February 22, 2017 at 3:49 pm #4184174dre
Just spoke to irs they Said if you have a direct deposit date of 2/23 then the its won’t release the funds till that day. So tired of all this
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February 22, 2017 at 3:37 pm #4184151Kelly
Yea they seem to be saying that all of us. I don’t know what to think at all anymore
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February 22, 2017 at 3:36 pm #4184148Ebony
I called the HRB customer service number, because I completed my taxes online through them. I called and they advised me that my refund had not been received from the IRS yet. But my scheduled date is for 02/23, so I am not sure if it will post on tomorrow or not
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February 22, 2017 at 3:32 pm #4184145Scott
Yeah I just got off the phone with another nice person at HRB, there system is showing no payments received from the IRS yet. I’m thinking that there system is just not updated, I guess I’ll try again tomorrow if I dont see anything in the morning.
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February 22, 2017 at 3:31 pm #4184142Kelly
Omg so many stories 😔
I think we just have to wait and see what happened. Waiting to hear if Scott called -
February 22, 2017 at 3:17 pm #4184126Khloris
I called the office I went to and was told they have no possible way of checking whether or not my refund was there or if my fees had been paid. I called the 1800 number and a really nice lady checked for me. She said that they haven’t received my money yet and my fees are not paid. She said to call back in the morning if it isn’t pending in my account. I filed in an office, not online..so that person lied to you.
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February 22, 2017 at 2:55 pm #4184076kelly
but honestly they say so many different versions, guess we will only see if we have an actual deposit in the morning :0
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February 22, 2017 at 2:49 pm #4184071kelly
ok I called the actual office I went too and they could look it up and said the fees are already taken so I should get it tomorrow but it could take a few days to be received..
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February 22, 2017 at 2:42 pm #4184061kelly
I called the number again and the rep said they can only see accounts they were done online, not in the actual office. mine was done in the office….hmmmmm
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February 22, 2017 at 2:39 pm #4184051Scott
@lady I sure will. Yeah i filed early this year like usual, and wasn’t aware of the path act as well. Hopefully I’ll have some good news for all of us in a little bit. I’m hoping, if at the very latest i hope we’ll have our money Friday for those of us with fees being taken out. I always anticipate an extra day just because Money from IRS to BOFI then an extra day from BOFI to my bank for processing time, but like I said, If I remember correctly, I usually got my money on or before my DDD, but this whole path act thing is really screwing things up.
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February 22, 2017 at 2:29 pm #4184035Lady
@scott please let us know what they say. I agree this year has been super stressful. If I knew it was gonna take this long I wouldn’t have filed so early lol. I wasn’t aware of the path act until the day my taxes were accepted by the IRS. I also am kinda upset with hrb because everyone I know that used other tax prep software and had different banks already received their refund Monday night even though their dd was same as mine.
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February 22, 2017 at 2:20 pm #4184024Scott
@Lady yeah thats what I thought as well when I called yesterday, but like I said, they send stuff out in batches, so I’m going to call in about 40 minutes and check again myself.
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February 22, 2017 at 2:13 pm #4184012kelly
@ Lady- I hope so.. this is stressful
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February 22, 2017 at 2:04 pm #4184004Lady
Just spoke with a nice lady from HRB at 10:45 am pt and was told my fee have not been paid yet but as soon as they are sent to BOFI I should receive them immediately after that. With that being said the IRS updates there systems after midnight eastern time (9 pm my time)so it could be anytime after that 🙂. I don’t really know what to think though because I was told payments were already sent out from the IRS for dd 2/23.
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February 22, 2017 at 2:04 pm #4184003Scott
@itsprobablyfine I called the 1800HRBLOCK number and got to customer service representative after talking to the human robot lol. Just be nice to them and they’re nice to you, like anyone in customer service. @kelly yeah i dont show anything pending in my bank yet either, so I put my faith that everything will be ok this year as well.
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February 22, 2017 at 1:55 pm #4183993itsprobablyfine
How did you all find out if H&R had gotten the fees?
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February 22, 2017 at 1:54 pm #4183992kelly
@scott….u made me feel better, maybe they just cant see it yet. ive never not had my deposit on the ddd I was given which is tomorrow.
now im gonna be stressed all night -
February 22, 2017 at 1:50 pm #4183987Scott
Hey there everyone. Accepted 2/2/17 Updated 2/19/17 with DDD of 2/23/17 went through HRB w/fees and deposit into my checking account. I called yesterday and the man showed no payment even sent to BOFI from the government and said to try back today. I’m waiting until after 2 CST to try because I know they do batches throughout the day. I’ved HRB for the past 3 years with fees taken out, and If I remember correctly I got my money on the DDD or before even with fees taken out. I’ll update everyone when I call HRB in just over an hour.
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February 22, 2017 at 1:49 pm #4183986kelly
I just called and they said it had a ddd 2/17 but bc I had the path act I prob wont see it until weekl of 2/27. I then told her I had ddd2/23 on wmr now and she said she didn’t see anything yet and went back into the path act info again.
ughhhhh -
February 22, 2017 at 1:37 pm #4183970kelly
oopss I meant on my paper work it wasn’t my bank account number, it was apparently h n r blocks account numbers. I forgot it goes to their bank first bc fees
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February 22, 2017 at 1:35 pm #4183966MCGSullivan
When you call, don’t ask about your refund upfront. Maybe they’re tired of people looking for that information? I guess I’ve been lucky to get nice, helpful reps right away. Again though, I only asked about the fees being paid and they offered the other information after. Just be nice to them
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February 22, 2017 at 1:34 pm #4183964Brandon s
Same here 2/23 DDD fees going to personal checking account of course no help from hr block except their scripted get you off the line response. Thankfully when my bank ever gets it sent no hold time on their end.
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February 22, 2017 at 1:31 pm #4183961MCGSullivan
I made a post and even updated it yesterday. I called 8558978639. Don’t hit the option to check on your refund. You need to be able to speak with an agent. Once you do, only say you are looking to see if your fees have been paid. They will ask a few verifying questions then tell you exactly when the irs has or will release your refund.
First time I called, they said it was due to be released on the 21st. I called yesterday evening (21st) and asked again and sure enough my fees had been paid and the rest sent to my bank (credit union) to be released tomorrow, 23rd, which happens to be my DDD. It was very easy and only took a few mins
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February 22, 2017 at 1:23 pm #4183947kelly
same fees taken out with a ddd 2/23. I actually just panicked for a min, looked thru paperwork and wanted to recheck my bank info and saw noticed it was my account number. so I called in a panick and they said its h n r blocks bank umber bc I get the fees taken out it goes to their bank first……
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February 22, 2017 at 1:16 pm #4183934Lady
Does anyone know how to check if the fees have been paid? I’m just hoping there Ian no reason for them to hold it until Friday or even worse next week 😳
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February 22, 2017 at 1:16 pm #4183933Travis
@MCGSullivan
How did you get that information? I’ve called every single branch involved with this process, and non of them have been able to give me this type of info. I’ve recieved a plethora of different answers from each one. Absolutely no consistent answer amount any of them.
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February 22, 2017 at 1:02 pm #4183927MCGSullivan
Irs released my refund to hr block yesterday and fees were paid and now I’m waiting until tomorrow morning for it to post to my bank. DDD 2/23
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February 22, 2017 at 12:55 pm #4183917Dee T
I called a few minutes ago, same response… The rep told me that they haven’t recieved it yet… smh…
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February 22, 2017 at 12:48 pm #4183903Lady
Not yet 🙁. I’m guessing it will come by midnight pacific time since their headquarters is in California. I spoke with someone yesterday that said it could take 5-7 for them to take the fee and deposit the funds which sounds more like don’t call back until next week lol. They are usually pretty good about depositing on dd but we will see. I know the IRS sent the payments on the 17th so BOFI is just taking their sweet time taking the fees and depositing.
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February 22, 2017 at 12:38 pm #4183893Stormy Sparks
Me too. DDD of 2/22, and I have not received anything. IRS says sent 2/22, but not showing up on HR block, I also paid through hr block.
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February 22, 2017 at 12:26 pm #4183881Khloris
I called 2 hours ago and they said they would call me back. I just got the phone call and they said that there is “no way for them to check whether or not the fees have been paid or whether or not they have received the refund. Call back if you don’t get it by the end of the week.”
Lying little weasels. Never again, H&R Block..never again.
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February 22, 2017 at 12:22 pm #4183873Khloris
Also nothing. DDD 2/23
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February 22, 2017 at 12:15 pm #4183866Boymom18
I called this morning around 9:30am EST and they said to call back in two hours. DDD 2/23 with fees and offset..
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February 22, 2017 at 11:59 am #4183827Courtney89
Nope nothing yet!!! I called about an hour ago and spoke to a rep and said call back in 2 hours because their system was updating. DDD 2/23 WITH FEES.
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