Help with transcripts

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  • This topic has 1 reply, 1 voice, and was last updated 10 years ago by lotsofluv.
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  • January 29, 2015 at 1:51 pm #4096797
    popeye

      Hello. I’m sorry if this question has been asked already. I am trying to look at my transcripts online, I enter all my info (name social address) and hit submit I get a message saying “The system cannot verify your identity” It doesn’t tell me to call, it just states to check my info and try again. I know I am entering my information correctly as I have been able to pull them in the past. Does anyone know why I am getting this message??

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      • January 29, 2015 at 1:55 pm #4096804
        lotsofluv

          have you checked to make sure you are using the same capitals and punctuation marks?

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