GoBank card

Home Forums General Discussion 2019 Tax Season GoBank card

  • This topic has 28 replies, 1 voice, and was last updated 6 years ago by Kayla E Andres.
  • Topic Starter
  • #4297857
    FinallyAdate

      Good morning, all.

      Wondering if anyone here used the
      GoBank card and got their return yet. We’ve had this card for years with no issues as far as payroll but it’s our first year using it for taxes. We just read this morning about horror stories with the account being locked but it seems to be new cardholders with temp cards and people who changed address.

      Has anyone here used this card this year and gotten their refund on time?

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      • #4308364
        Kayla E Andres

          My boyfriend had his taxes deep into my account but online I read that the name on refund must match name on card account or it will be rejected has anyone went threw this or have they gotten it anyway

        • #4307765
          Brittany

            Yes. Mines was deposited the morning of 2/27.

          • #4307695
            melissa

              Has anyone who was scheduled to get on the 27th gotten there’s yet?

            • #4300877
              Randall

                Steph, for sure! I will probably check in the morning. Kids ran us down today and I don’t think I can make it to 1AM (pacific here in Seattle it is only 10), haha

              • #4300851
                Steph

                  1st year using go bank as well.My husband has his pay roll check deposited and it hits at 1 am.Im wondering if that will be the same for taxes as well.I see other cards getting theirs.Hope we get it soon as well.

                • #4300828
                  Randall

                    Boosting this in hopes someone with Gobank or Greendot reports their DD coming in :)

                  • #4300399
                    Randall

                      Thanks Leslie.

                      Yeah, I read through their whole deposit account agreement and don’t see anything in their terms that a refund would just be held up for on its own except if there is a deposit error or irregularity.

                      With the ACTC being larger this year, and we had a new kid last year, I wonder if our tax return being larger than my paychecks would trigger something like this.

                      From the agreement:

                      In case of transmission error, or transfer irregularity, your
                      ability to withdraw funds may be delayed. If this occurs, then funds will generally be available
                      within five (5) business days after the transfer. We reserve the right to reject or limit transfers via
                      direct deposit in our sole discretion, and may reject or suspend any direct deposit that has
                      identifying information that does not match the identifying information (such as name or social
                      security number) that we have on file for you.

                      transfer irregularity is so vague! haha

                    • #4300384
                      MrsFranklin

                        First year using Gobank for a tax refund. I am hoping there will be a smooth transition. Usually, my payroll deposits a day early. Good luck everyone…money dropping soon.

                      • #4300371
                        Leslie

                          3,000 daily atm is what I was thinking about.

                        • #4300369
                          Leslie

                            10,000 is daily spending limit. Sorry

                          • #4300362
                            Randall

                              I am not sure about a single direct deposit, but the maximum amount on my account is $50,000, per user agreement, a 46 page doc with no table of contents, ugh lol

                            • #4300357
                              FinallyAdate

                                I believe that’s correct. I think the limit to have loaded is 10k or something like that.

                              • #4300269
                                Randall

                                  The daily limit is for spending or cash deposits from what I read, not a direct deposit, right?

                                • #4300262
                                  FinallyAdate

                                    @leslie We’ve had the card for a few years now with no issues. I have my payroll on it and get funds usually a day earlier. Hoping for smooth sailing

                                  • #4300235
                                    Leslie

                                      @finallyadate I went to look after I commented and saw them all. Every year I’ve seen people complain about them so it’s nothing new to me but I can see why it worried you. Idk what the deal is with some of them besides the change of addy, temp card, claiming fraudulent charges & Uber pay. I’ve had my account locked 3 or 4 times when I made a bunch of purchases in one day and all it’s taken is a call to the automated system and verifying my purchases. I don’t see why after all these years they’d do it to older card holders though. Hopefully they’re not being shady but I don’t think they are.

                                    • #4300085
                                      FinallyAdate

                                        Thanks for the info! That clears it up quite a bit.

                                      • #4300051
                                        Leslie

                                          Also….payroll comes 1-2 days early. My tax refund has came up to 2 days before up until the morning of the DDD. It depends on when they get the noticefrom the irs. They update in real time though.

                                        • #4300044
                                          Leslie

                                            Sorry, forgot to add that you can stash & unstash 8 times (I can’t remember if it’s 6, 8 or 10) times a day. Otherwise you won’t be able to do it until the next day, but can still use your card. I love Gobank.

                                          • #4300039
                                            Leslie

                                              The getting locked out of account can happen for a number of reasons. A call to them (automated) to verify you’ve made the purchases will unlock. Also you have a daily limit of 3,000 or 5,000. I can’t remember.

                                            • #4300034
                                              Leslie

                                                I’ve used mine for around 8 years and have never had a prob with my tax return or payroll.

                                              • #4300021
                                                Randall

                                                  I was wondering the same about them. I have had GoBank since last fall and love it so far. I was looking around to see how early they might deposit tax returns since paychecks are always a day or two early, and that’s when I found similar horror stories.

                                                  No reviews are completely transparent. I always take bad reviews with a grain of salt because they usually point one finger but three others are pointing back at themselves. Brand new accounts? Address changes during tax time? etc… not sure but I can’t find any word on how long they are locked for, what happened to their money, etc.

                                                  GoBank is FDIC insured and networks with a lot of huge banks. I can’t believe they are just scamming people like the bad reviews are saying.

                                                • #4297990
                                                  FinallyAdate

                                                    That’s how ours is. I just worry because I read a bunch of horror stories about people’s accounts closing after their refunds went in. I think it was new cardholders or people who changed names/addresses. Didn’t know if anyone had used them for their taxes before.

                                                  • #4297979
                                                    Brittany

                                                      I also use GOBANK for my direct deposit and will have my taxes sent to them on or before 2/27. I usually get my payroll debited a day in advance

                                                    • #4297953
                                                      FinallyAdate

                                                        Straight there. We used an online service to do our taxes.

                                                      • #4297949
                                                        Ttcc

                                                          Is yours going straight there or does it have to go to another bank to pay fees?

                                                        • #4297943
                                                          Jesse

                                                            We have this card..scheduled do be direct deposited on 2/27. Have had it for about 6 years.. never had a problem.

                                                          • #4297930
                                                            FinallyAdate

                                                              Yes. Mine is scheduled to be deposited by the 27th.

                                                            • #4297899
                                                              Ttcc

                                                                Mine is going to my go bank account too but Republic hasn’t gotten my refund yet. I just got my ddd early this morning. Do you have your ddd?

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