Get my payment (adding bank info)

Home Forums General Discussion 2020 Tax Season Get my payment (adding bank info)

  • This topic has 106 replies, 9 voices, and was last updated 5 years ago by Jamie stancil.
  • Topic Starter
  • #4409542
    Alyssa Mai

      So this year I filed with Jackson Hewitt for deposit on serve card. I did not receive my stimulus today so I went to the get my payment portal. It said I’m eligible for the payment and I entered my bank account info. It also had me enter my 2019 tax info which is being processed still.

      I figured if anyone else had to do this we could update on here

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      • #4423707
        Jamie stancil

          Jamie

        • #4420973
          IRSOwesME
            @irsowesme

            This will be my first year of my last 7 years self preparing my taxes I will have had to go through my Congress I called tax advocate and been unsuccessful for 2 weeks I called My Congressman Late afternoon yesterday and today got back to me I filled everything out online with uploads of my hardship and they said they will contact IRS today and also still no update on stimulus either
            Good luck ppl

          • #4420104
            IRSOwesME
              @irsowesme

              This is a result when you put an agency who owes everybody money to get them untaxed unplanned money before the money the agency is responsible for distributing get them smh this is America

            • #4419855
              Sarah
                @puddles88

                Mayb they fell asleep lol unless it says u hve a deposit comin ur awake for nothing… unless ur waiting for ur first update on portal

              • #4419849
                Michelle
                  @mtyler1984

                  Anybody check gmp

                • #4419541
                  Michelle
                    @mtyler1984

                    Everyone got quite wat happend

                  • #4419039
                    Alyssa Mai

                      None here 😭

                    • #4419023
                      Michelle
                        @mtyler1984

                        Any updates anyone

                      • #4418879
                        Alyssa Mai

                          I really hope so. I would think that we would and I’m not really going to understand it if we do not. I will have to live though either way. Just hoping here. I have an MRI on Wednesday so I won’t be able to update right away

                        • #4418712
                          Michelle
                            @mtyler1984

                            Alyssa don’t u think we getting dd this week i think we r we would have gotten the check mailed message already like some people

                          • #4418622
                            LexiLouWhoo111
                            • #4418530
                              Alyssa Mai

                                I have no update…. Also we only made 12 k last year

                              • #4418482
                                Michelle
                                  @mtyler1984

                                  Any updates or changes anyone???

                                • #4418081
                                  Jeremy

                                    I wander if all the ppl who still don’t have a update are just higher in income and will have to wait a few weeks to get one. I did read on several different websites about the irs/treasury going from the lowest to highest income.so if that is the order they are going it could be a longer wait for some. Who knows though

                                  • #4418076
                                    Michelle
                                      @mtyler1984

                                      Yep mine too Kim dd date when available
                                      Maybe we getting dd…

                                    • #4418025
                                      Kim

                                        No changes here. Still says it when update my deposit date when available and gives the account #

                                      • #4417918
                                        Michelle
                                          @mtyler1984

                                          Im gonna check it again around 1030 thats when it updated and finally let me in yesterday

                                        • #4417893
                                          Michelle
                                            @mtyler1984

                                            If we really are getting a dd we will get it this week as long as we put info in by Thursday

                                          • #4417875
                                            Kara

                                              I put my DD info in last Tuesday and it immediately said I would be getting direct dep to acct xxxxx and will update when date is available.
                                              I have not had an update still and it has almost been a week! Not sure what to do!

                                            • #4417815
                                              Michelle
                                                @mtyler1984

                                                Anybody’s message change my still says dd date will b update when available

                                              • #4417658
                                                Alyssa Mai

                                                  I filed through Jackson Hewitt fees taken out and an advance. First year doing that I normally do my own.

                                                • #4417528
                                                  Michelle
                                                    @mtyler1984

                                                    If this is true we will get our dd this week.. n i can finally get my hummer h3 fixed it’s at shop now just waiting on my deposit to hit god knows I’ve been threw the storm….

                                                  • #4417517
                                                    Michelle
                                                      @mtyler1984

                                                      How did u file ur taxes Alyssa

                                                    • #4417514
                                                      Michelle
                                                        @mtyler1984

                                                        That’s the exact same message I got after being locked out since Wednesday,, then that message updated today around 1015 this morning… so we shall c…

                                                      • #4417505
                                                        Alyssa Mai

                                                          I cannot wait to pay rent but we are not being bothered about it. Family has helped with food and bills. Plus we have so many resources in our county that have helped.

                                                          I’m sure though may if we cannot pay which would make two months then there will be a problem

                                                        • #4417503
                                                          Alyssa Mai

                                                            Just checked to make sure this is what shows

                                                            Payment Status
                                                            You are eligible for the payment. Once we have your payment date, we will update this page.

                                                            We will deposit your payment to the bank account below.

                                                            Bank Account Number: ************

                                                            Updates to your payment are made no more than once a day. We will mail you a letter with additional information on this payment.

                                                            If you need additional help or do not receive your payment, please visit our Frequently Asked Questions page.

                                                          • #4417502
                                                            Michelle
                                                              @mtyler1984

                                                              Yep me to alyssa

                                                            • #4417501
                                                              Alyssa Mai

                                                                I have no pending deposit but it still says it’s going to my bank account

                                                              • #4417499
                                                                Michelle
                                                                  @mtyler1984

                                                                  I filed myself thru turb tax.

                                                                • #4417497
                                                                  Michelle
                                                                    @mtyler1984

                                                                    I didn’t c none of those responses on here

                                                                  • #4417496
                                                                    friendOfReality
                                                                      @friendofreality

                                                                      I got my refund to an amex serve card after filing through JH with an advance.

                                                                      I updated my bank info first thing Wednesday and got locked out for checking too often.

                                                                      Finally got back in today to find out I will have a check mailed 4/24

                                                                      I think the issue is that the IRS tried to DD the same way as refund time , so it was sent to republic or SBTG

                                                                      Unfortunately I think many of us are in the same boat. At least I know when it’s coming

                                                                    • #4417491
                                                                      Easttexasguy

                                                                        Where did all the pending people go. I saw a few that mentioned they had pe ding deposits friday after updating on IRS. There were a few then it got quiet.

                                                                      • #4417471
                                                                        Michelle
                                                                          @mtyler1984

                                                                          Wat yal think…..

                                                                        • #4417452
                                                                          Michelle
                                                                            @mtyler1984

                                                                            Maybe it’s a glitch maybe it’s supposed say ur dd with b for the 24th wat do u think about that??

                                                                          • #4417436
                                                                            Michelle
                                                                              @mtyler1984

                                                                              I gave a whole different dd info I put in my netspend account that I have dd from my job payroll checks on.

                                                                            • #4417429
                                                                              T

                                                                                If you updated your DD info on the portal using the same turbo debit card, cash app, it anything metBank it’s been a pattern of getting a check instead of DD.

                                                                              • #4417420
                                                                                Michelle
                                                                                  @mtyler1984

                                                                                  It says if u input ur dd by or on Thursday of the week u will get ur dd the following week

                                                                                • #4417410
                                                                                  Michelle
                                                                                    @mtyler1984

                                                                                    Something just don’t add up right they haven’t mailed off checks yet so people put in dd info they should get dd n no damn check or maybe it’s going by filling status n shit like that.. but we need answers n can’t get em.

                                                                                  • #4417407
                                                                                    Michelle
                                                                                      @mtyler1984

                                                                                      Maybe the system is deciding who gets a check or dd IDK just a guess I think it’s all crazy

                                                                                    • #4417325
                                                                                      Demn

                                                                                        Correction it says will be mailed on , not before

                                                                                      • #4417303
                                                                                        cheryl e kendrick
                                                                                          @cherlyq63

                                                                                          so if all these people have been scheduled to be mailed by 4/24 and they can only send out 1 million checks that day ugggh the numbers do not make sense.

                                                                                        • #4417233
                                                                                          Michelle
                                                                                            @mtyler1984

                                                                                            And i was locked out since Wednesday as well I checked it this morning around 8am n just checked it a few minutes ago n it let me in and gave me a dd message n shows my dd info so it all just glitches

                                                                                          • #4417230
                                                                                            Michelle
                                                                                              @mtyler1984

                                                                                              I just checked again mine finally updated no mailed check message ur payment will b sent to the account provided will update a dd date when available

                                                                                            • #4417229
                                                                                              Sue

                                                                                                Just an update for those that like updates.. On Wednesday I entered my dd info to get my payment.. i had been locked out of get my payment from wed until today. Now it shows a check will be mailed 4.24.20.

                                                                                              • #4417213
                                                                                                OhioMom2020

                                                                                                  @spacemeowt

                                                                                                  The exact same thing happened to me. I updated my DD info, and was given the message that my money would be sent to my account. Today I checked it said a check would be mailed on 4/24. I’m super confused, they really threw this crap together and it shows because that whole GMP system is trash. JS

                                                                                                • #4417154
                                                                                                  Michelle
                                                                                                    @mtyler1984

                                                                                                    I’m still locked out been locked out since Wednesday this is crazy

                                                                                                  • #4416908
                                                                                                    Michelle
                                                                                                      @mtyler1984

                                                                                                      Because mine said I’m eligible n payment will b sent dd and after that locked out never had mailed a check or payment status unavailable it’s cause they are updating when we have try back later n r locked out.

                                                                                                    • #4416901
                                                                                                      Michelle
                                                                                                        @mtyler1984

                                                                                                        I just was reading it says if u logged into get my payment to check status n it said need more bank information n u put in bank information n it said u will receive dd to that account that’s true but if it said ur getting a check mailed to u it’s cause however u filled they had already sent funds there and it got sent back or rejected.

                                                                                                      • #4416786
                                                                                                        Michelle
                                                                                                          @mtyler1984

                                                                                                          I don’t have a mailed check on 24th message just try again message since Wednesday after they said it would got into the account that I just provided

                                                                                                        • #4416721
                                                                                                          MommaJess0312

                                                                                                            Spacemeowt
                                                                                                            That’s my exact case. Also THANK YOU SO MUCH to whoever helped me out with my pull ups!❤️❤️

                                                                                                          • #4416492
                                                                                                            spacemeowt

                                                                                                              I updated my DD Wednesday morning. I also went with cashapp, it said I am eligible, they would use that bank acct and would update with a deposit date once available. Checked this morning and it is saying a check will be mailed on the 24th. What is the point of having a tool that doesnt work? Why make people set up a bank account when it doesnt matter in the long run? I am frustrated I have kids and bills to pay. :(

                                                                                                            • #4416391
                                                                                                              Alyssa Mai

                                                                                                                I kept checking on my husbands info but it hasn’t let me in since the first day. But we filled married so I checked under my info and it still isn’t updated. Just says when they have a day it will be deposited into my account

                                                                                                              • #4415848
                                                                                                                Michelle
                                                                                                                  @mtyler1984

                                                                                                                  Mine is still just saying try again later
                                                                                                                  Wtf is going on….

                                                                                                                • #4415847
                                                                                                                  Michelle
                                                                                                                    @mtyler1984

                                                                                                                    Mom

                                                                                                                  • #4415829
                                                                                                                    Patsfan12

                                                                                                                      Updated my DD info when they released the portal, but it’s getting mailed anyway!?!?! Makes sense….🙄

                                                                                                                    • #4415826
                                                                                                                      Alx D.

                                                                                                                        Same here. Getting check mailed even after adding my Wells Fargo bank info last Wednesday.

                                                                                                                      • #4415605
                                                                                                                        MommaJess0312

                                                                                                                          LexiLouWho
                                                                                                                          SAME DUDE IM LIVID I AM CRYING FROM FRUSTRATION FOOD DIAPERS BILLS I NEED ALL THIS SHIT NOOOW. THEY SAID CASHAPP WAS FINE. And I still don’t get why it didn’t go on my turbo tax card??? SICK OF IT

                                                                                                                        • #4415522
                                                                                                                          LexiLouWhoo111

                                                                                                                            3rd time i checked today it says i will have a check mailed on the 24 after i entered dd info. Fuck you jackson hewitt. Fuck you irs.

                                                                                                                          • #4415331
                                                                                                                            Michelle
                                                                                                                              @mtyler1984

                                                                                                                              Ok so that says we should get our stimulus a week after we put on our new dd info if we do it by a Thursday ok cool I did mine on Wednesday morning I’m just trying to get my vehicle fixed come on stimulus

                                                                                                                            • #4415293
                                                                                                                              Tasha
                                                                                                                              • #4414996
                                                                                                                                Michelle
                                                                                                                                  @mtyler1984

                                                                                                                                  I spoke to a lot of people and they said after irs accepted new dd info and said stimulus check would go to the updated dd account that the system locked them out.. so maybe they are just processing out payment

                                                                                                                                • #4414572
                                                                                                                                  LexiLouWhoo111

                                                                                                                                    I do not know whats more stressful.
                                                                                                                                    This stimulus situation or getting through to an actual person at the unemployment office.

                                                                                                                                    Did anyone get an actual update after updating information on the irs website?

                                                                                                                                  • #4414533
                                                                                                                                    Alyssa Mai

                                                                                                                                      I was able to check one time yesterday and then I tried checking today but it said I was locked out so I might try before bed

                                                                                                                                    • #4414438
                                                                                                                                      Michelle
                                                                                                                                        @mtyler1984

                                                                                                                                        It just keeps saying try again later omg..

                                                                                                                                      • #4414424
                                                                                                                                        Michelle
                                                                                                                                          @mtyler1984

                                                                                                                                          Nope not married when I put my new dd info in it said u r eligible and ur payment will be dd into account information u just gave n i try all the time to check status n always giving me try back message idk wat to do

                                                                                                                                        • #4414080
                                                                                                                                          Keith

                                                                                                                                            If u are married and filed together and u have been locked out of the system under ur ssn then u can use ur partners ssn to check the status of ur return

                                                                                                                                          • #4414071
                                                                                                                                            Joana

                                                                                                                                              I was able to log in just a few minutes ago .. no updates but at least it showing that my pay will go into my bank which makes me happy. It now a waiting game I feel today or tomorrow we should see an update !! 🤞 good luck you all

                                                                                                                                            • #4414070
                                                                                                                                              Michelle
                                                                                                                                                @mtyler1984

                                                                                                                                                At least we know they excepted our new dd info and we just waiting on it to hit, i put in my netspend account cause everyone that has those account was getting them fast.

                                                                                                                                              • #4414049
                                                                                                                                                Kim

                                                                                                                                                  I too got locked out. Wait 24 hrs and check again. I waited and checked again this morning. No changes

                                                                                                                                                • #4414033
                                                                                                                                                  Michelle
                                                                                                                                                    @mtyler1984

                                                                                                                                                    My error message says try again later no status is available at this time and have me 2 reasons info didn’t match or exceeded the amount of times in the last 24hour I think I b checking to soon anybody else getting same message after successfuly entering new dd information

                                                                                                                                                  • #4414011
                                                                                                                                                    Michelle
                                                                                                                                                      @mtyler1984

                                                                                                                                                      I had to update my dd info as well I did on Wednesday morning it said ur payment will b sent to the new dd account number a update on dd date will b provided when available I’ve been locked out every since??

                                                                                                                                                    • #4413947
                                                                                                                                                      CrazyPisces0228

                                                                                                                                                        I updated my direct deposit Wednesday, was locked out all day Thursday and today it still says that im eligible For the payment and that they have my updated info. Will give a date when updated. It’s just the waiting game now.

                                                                                                                                                      • #4413865
                                                                                                                                                        Jen

                                                                                                                                                          Has anyone received their DD after entering bank info yet?

                                                                                                                                                        • #4413294
                                                                                                                                                          Tasha

                                                                                                                                                            I would almost put money on it that the tracker won’t update til Saturday but hopefully we will see something on our transcripts tonight into tmrw morning

                                                                                                                                                          • #4413258
                                                                                                                                                            Mark

                                                                                                                                                              Is there a limit on the amount of times you can check the status on GET MY PAYMENT before it locks you out for the day or 24 hours or something?

                                                                                                                                                            • #4412915
                                                                                                                                                              Joana

                                                                                                                                                                @kim

                                                                                                                                                                I checked this morning still the same waiting on a DD Date .. hoping today or tomorrow

                                                                                                                                                              • #4412912
                                                                                                                                                                Kim

                                                                                                                                                                  I can’t check today I am locked out. Did anyone see a change on track my payment after adding bank info?

                                                                                                                                                                • #4412464
                                                                                                                                                                  Alyssa Mai

                                                                                                                                                                    Kristen I hope they figure it out so you don’t have to wait much longer

                                                                                                                                                                  • #4412226
                                                                                                                                                                    Niko04

                                                                                                                                                                      Hello

                                                                                                                                                                    • #4412191
                                                                                                                                                                      Kirstyn

                                                                                                                                                                        Also, my husband and I filed married-jointly for 2018 but this year we filed separately and he has already received his stimulus based on his 2019 return. So even if I try to look up my info using his SSN it pulls up his stimulus that has already been sent. At this point I’m just confused. It’s not working with info from 2018 or 2019 for me. I get passed the ssn, dob, and address screen then try to put in my bank and tax info and it doesn’t work.

                                                                                                                                                                      • #4412183
                                                                                                                                                                        Kirstyn

                                                                                                                                                                          But what if the refund amount is literally $0? I’m not getting back anything on my 2019 returns. They are still being processed. I tried yesterday and I got locked out. I know if you have $0 return and check WMR it makes you put $1 because the system doesn’t recognize $0. I tried putting $1 on get my payment, and that didn’t work either.

                                                                                                                                                                        • #4411886
                                                                                                                                                                          5Piece

                                                                                                                                                                            @friendofreality
                                                                                                                                                                            I read it wrong thinking it was saying how much owed and kept putting 0. It ended up locking me out for 24hrs. I haven’t received my refund yet but I put in the refund amount and it finally worked.

                                                                                                                                                                          • #4411684
                                                                                                                                                                            Mike B
                                                                                                                                                                              @sbbigmike

                                                                                                                                                                              Was locked out the IRS portal but noticed my tax packet from Jackson Hewitt had two 1040s with two different AGis, so I’ll give it a shot again once at 7 and if it doesnt work the firs time Ill go to the Jackon hewitt office,,,,

                                                                                                                                                                            • #4411392
                                                                                                                                                                              starshine
                                                                                                                                                                                @countrygurl37

                                                                                                                                                                                I’m wondering if I am suppose to put in the amount my business owed before deducting the business expenses. When I put in 0 I am taken to the technical difficulties error message screen. At this point I have reached the threshold for checking my payment status. I will have to try again tomorrow.

                                                                                                                                                                                Any suggestions?

                                                                                                                                                                              • #4411290
                                                                                                                                                                                friendOfReality
                                                                                                                                                                                  @friendofreality

                                                                                                                                                                                  If you are still waiting for 2019 refund, enter the refund amount on your tax return – NOT $0 because you haven’t received it yet

                                                                                                                                                                                  They are trying to verify identity so go by info you submitted.

                                                                                                                                                                                • #4411180
                                                                                                                                                                                  Alyssa Mai

                                                                                                                                                                                    I wish lexi

                                                                                                                                                                                  • #4411164
                                                                                                                                                                                    LexiLouWhoo111

                                                                                                                                                                                      Does anyone have any idea of how long we have to wait now?

                                                                                                                                                                                    • #4411059
                                                                                                                                                                                      Alyssa Mai

                                                                                                                                                                                        That’s a good idea waiting

                                                                                                                                                                                      • #4410874
                                                                                                                                                                                        waiting4ever

                                                                                                                                                                                          Looks like a lot of us with pending reviews had the same issue. I entered in my 2018 info since my 2019 return still isn’t processed. It told me that my information didn’t match. So I reentered the info again. It errored again then locked me out. I used my wife’s info, using our 2019 tax return info, then it processed accordingly. So those who are locked out, you can still get your bank info processed on the site today, you just need to use your 2019 tax return and your spouse’s SS# and DOB.

                                                                                                                                                                                        • #4410795
                                                                                                                                                                                          C Benjamin

                                                                                                                                                                                            Oregon Gal it should. My wife and I filed joint. Had to update my dd this morning and I did it under my social, then After when I entered my wife’s info/social to update hers it was already updated with same bank account I added under my name, so they’re connected. If that makes sense lol.

                                                                                                                                                                                          • #4410767
                                                                                                                                                                                            Oregon Gal

                                                                                                                                                                                              I did this earlier and am wondering if our married joint return will all go into one account.

                                                                                                                                                                                              I’m not anticipating anything until the end of April.

                                                                                                                                                                                            • #4410751
                                                                                                                                                                                              C Benjamin

                                                                                                                                                                                                I had to do the same, updated bank account on the GMP tool after TT fell through. Did it around 9am EST. I did read Mnuchin said when you update on the GMP you should get payment within several days, so fingers crossed it’s sooner than later. Some people speculate we’ll get it as early as Friday, others say next Wednesday. Let’s keep in touch.

                                                                                                                                                                                              • #4410631
                                                                                                                                                                                                Alyssa Mai

                                                                                                                                                                                                  It will update once a day. Not sure what time. I haven’t read anything about how long it will take for them to figure out deposit times.

                                                                                                                                                                                                  Courtney I entered the amount I’m going to get not 0. My refund is being processed still

                                                                                                                                                                                                • #4410469
                                                                                                                                                                                                  Sarrabi
                                                                                                                                                                                                    @sarrabi
                                                                                                                                                                                                  • #4410453
                                                                                                                                                                                                    Chris ky

                                                                                                                                                                                                      Kentucky here was wondering how long after we update our info will we maybe get our payment or whatever… thanks guy’s

                                                                                                                                                                                                    • #4410450
                                                                                                                                                                                                      starshine
                                                                                                                                                                                                        @countrygurl37

                                                                                                                                                                                                        @sarrabi where is that post? much appreciated.

                                                                                                                                                                                                      • #4410441
                                                                                                                                                                                                        Sarrabi
                                                                                                                                                                                                          @sarrabi

                                                                                                                                                                                                          I created a post with entire step by step instructions but these grown adults refuse to read. They’re all just stressed and some simply don’t want to read it because it’s not what they wanted to hear. Glad you were able to provide your bank info. I was able too as well!!!

                                                                                                                                                                                                        • #4410429
                                                                                                                                                                                                          starshine
                                                                                                                                                                                                            @countrygurl37

                                                                                                                                                                                                            Why do I keep getting the technical difficulties message after entering my information. When asked for refund or owed amount I am entering 0 for refund received. My 2019 tax return is still being processed based on “where’s my tax refund” tool. Now I can’t log in at all because I’ve used my maximum allowed times for today and will have to try again in 24 hours. *ARGH*!!

                                                                                                                                                                                                          • #4410422
                                                                                                                                                                                                            Alyssa Mai

                                                                                                                                                                                                              I’m not sure. Maybe they are still working out kinks

                                                                                                                                                                                                            • #4409854
                                                                                                                                                                                                              Texasrosie817

                                                                                                                                                                                                                Same here but it told me to put my 2018 info in because my 2019 not processed yet. So I did that it tell me my info dont match thier records then gave me a 24hr message. What does that mean

                                                                                                                                                                                                              • #4409797
                                                                                                                                                                                                                Kim

                                                                                                                                                                                                                  I filed a return in 2018 But not in 2019
                                                                                                                                                                                                                  using my bank for direct deposit and for some reason I had to take this additional step as well. I will update as to what the where’s my payment says and when it’s deposited.

                                                                                                                                                                                                                • #4409720
                                                                                                                                                                                                                  Alyssa Mai

                                                                                                                                                                                                                    Yes I hope it’s fast. But if not at least it’s going to my bank now and not that stupid card.

                                                                                                                                                                                                                  • #4409682
                                                                                                                                                                                                                    Courteney

                                                                                                                                                                                                                      Yup. Had to do the same thing. Stupid JH lol hopefully it updates tomorrow with a deposit date for tomorrow. Fingers crossed 🤞

                                                                                                                                                                                                                    • #4409603
                                                                                                                                                                                                                      MICKEY

                                                                                                                                                                                                                        I GOT THE SAME ON MY IRS INFO

                                                                                                                                                                                                                      • #4409593
                                                                                                                                                                                                                        LisaButtrey

                                                                                                                                                                                                                          Cant register my account

                                                                                                                                                                                                                        • #4409572
                                                                                                                                                                                                                          Andre

                                                                                                                                                                                                                            Yeah I had to do the same thing I filed with TT and For Some Reason I Had To Do This Same Step 🤦🏽‍♂️🤦🏽‍♂️ Even tho My 1040 Form Says The Correct Account Info As My Card So I’m Lost Why They DIDNT Have My Info Now I Wait 🙇🏽‍♂️

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