Home › Forums › General Discussion › 2017 Tax Season › File w/ HRB. DDD?
- This topic has 18 replies, 4 voices, and was last updated 8 years ago by Tracy Tolleson.
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Topic Starter
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February 17, 2017 at 8:53 am #4175331Boymom18
We filed with HRB in the office on 1/31, accepted on 2/1. Fees will be taken out of our refund. We still get the “processing” message on WMR. Has anyone that has filed with HRB gotten a refund or DDD?
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February 24, 2017 at 4:50 pm #4186269Tracy Tolleson
Did you get your refund yet?
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February 20, 2017 at 1:45 am #4179731Joe Blow
I Got that 2/23 DDD finally!!!!Turbotax filed and accepted 2/3.
wmr changed from Path act message to DDD date on 2/18 -
February 18, 2017 at 8:24 am #4177976CynthlaLee
WMR updated and I got two bars and DDD 02/23
Filed 01/20
Accepted 01/23
PAth Act 1/26
Cycle 20170405
EIC and CTC -
February 18, 2017 at 8:21 am #4177965Kaylin
Filed and accepted 1/31, no credits at all, no fees. Still being processed, no DDD…..Very frustrating
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February 17, 2017 at 9:22 pm #4177257Brittany Spates
Why doesn’t the emerald card say my taxes are complete yet it isn’t on my card?!
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February 17, 2017 at 8:08 pm #4177161Brittany
Filed with hrb on 1/27 and accepted that same day. No ddd yet! I was suppose to get my state on Monday but nothing. Tells me to wait 3-5 days. Well still nothing! At least wmr updated to processing. Now to wait and see if i get an update! This year has been just irritating!!
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February 17, 2017 at 7:56 pm #4177150Barb
We filed 2/1 accepted the same day…had PATH message last week…few days ago PATH message gone and replaced with “received returns and being processed” but when I called HRB the automated message was it was processed and done and irs is getting refund ready…We’ve always been weekly and I don’t ever recall in all the years we had our taxes done by them ever getting them before the ddd…we’ve always gotten it right on the ddd day…so far no DDD just the received return and being processed” I was able to order both transcripts. Just a waiting game to see what happens tomorrow…
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February 17, 2017 at 6:48 pm #4177042
I filed with H&R Block on 1/27 and accepted on 1/30 my husband has offset so i check with the offset hotline this morning and it says that his offset will be paid on 2/23. But WMR is still says being processed. I hope it updates tonight.
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February 17, 2017 at 4:28 pm #4176813Dani
I didn’t file threw hrb but I got the processing msg yesterday today I got DDD of 2/22 and I filed on the 26th of January plus the said give it to the 18th to update
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February 17, 2017 at 4:12 pm #4176777Ashley
Filed and got accepted 1/27 for federal AND state. 2/1 recieved my state refund which all my tax prep fees and a $500 refund loan got taken out of. Checked the irs website and all it says is that it’s being processed. Called my emerald card and its saying “my transfer funds are loaded on my emerald card and my 2016 tax year was successful. Then it says great news kansas has recieved your refund.” No really?? I got that weeks ago! It’s not telling me anything about my federal return. This is so frustrating. I’ve claimed both credits also.
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February 17, 2017 at 1:11 pm #4176215Boymom18
What exactly is the difference in a daily and a weekly?
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February 17, 2017 at 11:41 am #4175854
I filed with HRB online, accepted 1/23, got DDD of 2/22 this morning. No deposit yet, they aren’t taking any fees, so it’s going straight from the Treasury to our account.
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February 17, 2017 at 11:39 am #4175846
I filed through hr online free, no fees on 2/1. Changed from path act message to still processing message on wmr yesterday. Woke up today to a ddd of 2/22.
I’m guessing those of you on still processing are weeklies and will update tomorrow with a ddd of 2/24.
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February 17, 2017 at 11:34 am #4175823Sabrina Lozano
Ugh… I’m getting so frustrated. Filed accepted 2/3 in HR Block office. Got $500 loan. Called emerald card and still no pending deposit. I’m so frustrated. Emerald Card csr says expected refund date of 2/24 Don’t know how he got that. But okay..
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February 17, 2017 at 10:14 am #4175583Dawn Paul
We filed with HRB on 2/2, accepted 2/2. I was able to order transcripts yesterday – at least it let me go through the process. I had the PATH message until 2/16. It currently has a generic message with we’ve received and are processing. No reference code, nothing. I am completely in the dark.
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February 17, 2017 at 9:40 am #4175476LJ
Filed with H&R Block 2/2/2017
Fees taken out.
All credits.
Ordered both trans on 2/10/2017 by mail.
Path on 2/11/2017
Processing mess on 2/16/2017
Nothing on Emerald card as of yet.
No more Valentines candy to eat.
Discovered I was out of sugar for my coffee this morning.
Drinking gross coffee now.
Have tons of laundry to do.
Woke up with a head cold.
This day has to get better. -
February 17, 2017 at 9:19 am #4175421ASHIA T MCRAE
I filed with HRB on 1/26, accepted same day. EITC, ATC, 1098-E, was on Path until 2/16, now just says “processing” no ddd. HRB has not informed me of pending deposit, and no funds on Emerald card. I had $500 refund advance as well. I have not heard anything. Please post in here if you get a ddd or deposit!!
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February 17, 2017 at 9:05 am #4175383MyTwoCents2017
I processed my return via H&R Block on 1/23 and was approved same day. On 2/1 I received the approved for DDD 2/8. WMR has since updated to deposit sent. I used my refund to pay for my processing fee with H&R Block. On 2/8 I received an email from HR Block stating that they have started the process of transferring my funds which should be released between 3-5 business days. I have used H&R Block for 8 years and I usually have my deposit the day the IRS sends the funds – so based on history – I should have had my deposit on 2/8. However H&R Block now uses a different bank so below is my story:
Fees paid: $29.99 – software to file return
$34.95 – refund account deposit fee (holds refund before transferring to my bank???)
My bank – local credit union. Makes deposits by 9:30am. No holds
Here is a recap of my interactions with them:
• 2/9 – no deposit – 22 minutes on the phone. CSR representative confirmed ACH transfer processed 2/8 and confirmed my routing and bank info. Rep also reminded me that I needed to wait 3-5 days. Suggested that I should receive funds by Friday (2/10).
• 2/10 – no deposit. 40 minutes on the phone. I spoke with a CSR rep who confirmed ACH transfer processed 2/7 at 10pm. Again confirmed my routing and bank info. Transferred me to a their bank expert who confirmed all the above. Banking expert reminded me that I needed to wait 3-5 days. Suggested that I should receive funds by Monday (2/13).
• 2/13 – no deposit. 1hrs 20 minutes on the phone. I spoke with a CSR rep who confirmed ACH transfer 2/8 not 2/7 and stated Friday rep was wrong. Again confirmed my routing and bank info. Transferred me to a their bank expert who confirmed all the above. This rep was rude, cut me off the entire time and barely got to understand what I was asking for so she started processing a cancelation for my refund because she assumed my bank account was closed. I requested a supervisor given conflicting information received. The supervisor was arrogant. Told me that he was going to transfer me to an automatic recording which could assist me better. He confirmed that no cancelation was processed and that I needed to wait the full 5 business days which would end 2/15. When I asked “ what should I do if there is no deposit on 2/15” his response was “ma’am with all due respect, I am a supervisor and I’m telling you that you will have it on 2/8” (yup… nice right?). He also cut me off, spoke over me and ended the call letting me know there is nothing he can do to help me until 2/15.
• 2/14 – no deposit. I didn’t call.
• 2/15 – SURPRISE no deposit. The first 2 times I called, after a 15-20 minute conversation with many holds, the transfer to the banking department ended up with a disconnected call. The third call – I asked to go straight to the banking department and after 14 minutes I was told the funds are still at the clearinghouse and that I should wait another 2-5 days or they can initiate an investigation which should be resolved in 5-10 business days…called again in the afternoon (after 2pm) 35 minutes on the phone, went straight to supervisor who argued that funds would be in my account by 6pm today 9despite me stating my bank closes at 4 and had no more pending deposits for the day.) the conversation went in circles – confirmed my bank information again.. no resolution.
Today is 2/15 – business day 5 – calendar day 7 and I still don’t have my funds. Essentially I paid them $35 to hold my $ and give me zero info as to when I will get it….
Thankfully I am not in dire needs for the funds – I had just planned a few things around it… but wanted to share my experience and story. HTH someone else.
Added –
2/16 – Business day 6 / Calendar day 8 – no deposit. Called again. First 8 minutes on the phone. CSR representative confirmed ACH transfer processed 2/8 and confirmed I should have received the funds. She attempts to transfer me to the bank and drops the call instead. Call back – 15 minutes on the phone. Went directly to bank representative who confirmed ACH transfer processed 2/8 and confirmed I should have received the funds. She traces the transfer and states it shows completed on her end with no error or rejection codes. I 3-way my bank who confirms my routing and bank information and reiterates that nothing is showing, nothing is pending. My bank hangs up. I ask the bank rep to open an investigative case for me to see where my deposit is lingering. She states she will transfer me to a supervisor and transfers me to a virtual survey. finally got through last night and opened a case. it will take them 5-10 business days to call me back (not for resolution)
2-17 – you guessed it – no deposit.Woosah…. I’m done with the phone. I’m showing up at a local office when I leave work today. This is ridiculous.
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