Failed online Id Verify?? Anyone know what happens next???

Home Forums General Discussion 2019 Tax Season Failed online Id Verify?? Anyone know what happens next???

  • This topic has 0 replies, 1 voice, and was last updated 6 years ago by StellaGR83.
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    StellaGR83

      I was an early filer. Received by irs and accepted 1/16/2019. Have eic and actc. I had code 9001. I received Id verify letter today. It was too late to call so I tried online. It asked for 2018 tax data so I entered info from my 2018 tax return. The letter said I’d need to verify 2018 tax year. It gave me an error saying all 3 questions answered were incorrect so I then entered info for this years return. And immediately was given an identity theft error and a number to call. I just want to know if anyone else has ever experienced this issue. I’ll be calling first thing tomorrow morning of course!! I just hope speaking to someone I’ll be able to get this matter cleared up as soon as possible.
      Any one with answers, your help is greatly appreciated!

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