Error code 9001

[Rhonda]

I have good news to tell everyone. Just got off the phone with IRS rep. She apologized for what the system did to our refunds. She also apologized for(the lack of patience some other reps have been. She said all our returns that was flagged 9001 are back into processing and we will have dates by Wednesday or Monday for sure. The irs installed a system on the 15th. It was a system error and they’ve worked all.weekend to fix it. She said no rep.should have told us 9 weeks. .. 9 weeks is only if you were a victim of identify theft not identity verification! She says some reps are aggravated and tell us whatever to get us off the phone. To prove to me that my taxes were processing and on its way she told me all the credits that started posting as of today and the credits should be finished posting bulb Wednesday and I should get a ddd. If y’all call asked have you been reversed from 9171 to 9172. 9172 means your refund is on its way..

But you have to call or your return won’t be processed till they send you a letter

[Kristina]

I had the 9001 error now it says my information is incorrect and Ssn not found and I know it’s correct…. was accepted on 14th

[Erica]

My refund was accepted two days ago and I checked today and got the error code 9001. Tried calling the number and extension they gave but no live persons are available, probably until this shutdown is over. I have never had to go through this before it’s crazy!

[Katherine]

i efiled through turbox tax. My return was accepted 1/15/19 and I checked wheres my refund 1/17/19 and the bars appeared saying it was processed. I checked today 1/18/19 and I am getting code 9001.

I think last year I went through the same thing. I had to wait a while for a letter to call in and verify who I was.

My boyfriend also filed on the same day and everything was okay until now where he is also getting code 9001.

[Irene]

Good grief ,
What a mess.
It’s 2018 and I efiled early.
On Jan 15th my tax filing was “accepted” .
Today, Jan 17, I got the 9001 + 152 message.
I’M NOT GOING TO HASSLE WITH THIS !
Especially in the Government Shutdown .
Maybe in April , I’ll call the IRS … if they think I owe them money .
– – Sure, I want my refund :) ! – –
It’s Not Worth This Stress, though.
3 years of these non-functional errors in Tax Managements. (2016 is the earlier posts here in this thread.)
Good grief.
THANKS TO EVERYONE WHO POSTED HERE :) !!
-Irene too lazy to fight navigate the IRS hallways.

[Rhonda]

I will be getting a check mailed on 2/26/2016

[nicolas]

Rhonda-When did you verify ID ?

[Rhonda]

Finally got movement order return transcript this am

[Tanya]

I m having the same problem and I can’t get through to the number to verify. I tried the verification online thing even though it says only use if you received a letter which I didn’t. Does anyone know another way to contact them?

[Rafael]

I filed my 2015 tax refund by 01/28, accepted by 01/29, and week after got 9001. Called yesterday 02/14, confirmed my ID by 800-829-0582 Ext.: 362 , and was told to call 800-830-5084 (Tax Payer Protection Service) to do a second ID check. All done, and IRS rep said ” if you don’t get your refund by 02/22, you should get a letter instead). Lets see what happens… I just ask myself, how come Big IRS, of United States of America, no less, have difficulty in run their own system, or can’t catch such identity theft rats? i see a few been catch online, cheating for huge amounts, but for regular people & regular refunds, those claiming only about 1/3 of their year contribution like mine, or others getting back about 1/5 to 1/6 of their contribution, it’s ridiculous. Feel like I’m back to my 3rd World home Country. You took 30K, I’m asking little less than 10K, and not only you enjoy my 20K, but hold my family 10K! Shame on you IRS, and your Executive.

[mblogue]

Verified 2/8 got a ddd of 2/18 today. And was able to order return transcript today also.

[Anonymous]

I filed 1/26 and come to find out accepted 1/27. Called 2/10 had to id verify and I did so. Now I have no updates and the WMR still has the processing message

[Kennedy]

Verified last Friday and as of 5 minutes ago was able to request return transcript. Hopefully that means I’ll get DDD tomorrow. It seems like there hasn’t been any major updates since last week. I normally get a DDD date on Saturdays. Prayerfully I get mine tomorrow.

[Rhonda]

If you can’t wait I suggest you call a tax advocate because the 6weeks start from the day you verified. But the quickest turn around I’ve seen was two weeks

[Kristi]

I filed through TT and gave my DL# and all the other extras they asked this year. My return was “accepted” on the 11th. (Yeah.., right) I had one bar on WMR until the 30th and then lost it and the tax topic 152. I never had a reference number to call, or code, and didn’t receive a letter. I called the IRS on Monday(8th) and was told I needed to ID verify. I called the number they gave me and answered all the questions. She told me it would take 6-9 weeks to process but that she would try to “push” it through. (Whatever…) I still have the same generic message on WMR and feel really frustrated. I don’t think any of us getting a refund CAN be that “well off”, or we wouldn’t be getting a refund in the first place. I’m raising my four grand babies and already live paycheck to paycheck. I’m praying it doesn’t take very long.

[Susan]

It’s my money and I NEED IT NOW!

Called 2/9 verified same day still no update… called again 2/11 had more questions to answer and verify my son’s birthday. Smh I can’t wait 9 weeks my son has special needs we are broke and on the verge of being in the cold n dark!

[nicolas]

Rhonda-Thanks so much.Will keep my fingers crossed for sat update.If any change on my end will i keep you posted :)

[Rhonda]

No no changes here I was told that we are weekly and to check Saturday

[nicolas]

Good morning Rhonda-Any update on wmr.I filed 1/13 accepeted 1/14 had 1 bar up till morning of 1/30.Then the code 9001.I called & verified my ID & was told wmr would update & as of today 2/10 still nothing.Any change on your end ???

[Rhonda]

No changes here you guys can’t even get my return transcript (sad face)
I’m starting to.get a little down about this people that file a fraudulent return got theirs mean while ithe ones that actually worked gotta go thru the bs.

[Matt]

So I waited the 21 days from the 19th which was today. I filed and was accepted the 13th. They told me why they say 21 days, it’s really 22. They have all day today to process the return so call back tomorrow. Fun times.

[Danielle]

Well I filed the 11th, rejected on the 13th(wrong pin) accepted the 14th (thru TT)…had one bar til 1/30 got TT 152 code 9001…called last Monday was told twice that no holds on my account or anything got asked a whole bunch of questions was told to keep checking wmr…well today 2/9 I called was told to verify my identity and to call another number to another dept thru the IRS…called them today got asked a whole slew of questions dated back from 10yrs ago about where I worked previously and so on and so forth smh…after I “passed” the identity test I was told to wait up to 9wks so I called an advocate I can’t wait that long I have a lot of bills to catch up and kids have necessities. So is this true about the whole not having to wait for 9weeks bit?? Please tell me so!!!!!

[Amy]

@ Kimberly Thank you for posting about the tax advocate. I called today and feel like I might actually have a better chance to get my refund.

[Juan]

And the irs red flag my tax return because I dont used any pin this year

[Juan]

Rondha ….Well I was victim of identity theft 3 years ago and now look like it irs red flag my tax return ,well I guess igonna have to wait 9 weeks

[Kimberly]

I filed/accepted the 20th. Woke.up the 30th to TT152/code 9001. Did my verification the 1st still no update on mine either. I’ve never had an identity theft issue so its very odd. Was told yesterday I just have to give it the 9 weeks that its processing and nothing more I can do. Tomorrow is my 21st day so I’m getting a tax advocate because this is just ridiculous and no telling if I will be apart of the ones to get a DDD in the next week ;(

[Tracey]

I filed on 1/22 accepted the same day. On 1/30 I lost all bars…called that following Monday said everything was ok…ca again that Tuesday they said that the I needed to verify my ID…which I did the same day…On 2/5 I was able to order my return transcript but still no DDD.
BTW I use TT and paid using refund and verified with my license
I JUST NEED MY MONEY

[Whats the deal]

I FILED ON 1/14/2016 ACCEPTED ON 1/15/2016. I HAD ONE BAR AND THEN IT WENT AWAY ON 2/1/2016. SINCE THEN NO BARS, JUST TOPIC 152 AND REFUND AMOUNT. FOR THE FIRST TIME IN MY TAX HISTORY I HAVE GOTTEN MY STATE TAX REFUND BEFORE MY FEDERAL TAX REFUND. ALSO I CALLED 2/8/2016 AND WAS TOLD EVEN THOUGH I WAS ACCEPTED ON 1/15/2016 ALL REFUNDS DIDN’T GET SENT TILL 1/19/2016. I TOLD THE IRS REP THAT EVEN IF SO THAT MAKES IT 20 DAYS TODAY RIGHT. SHE GOES YES YOU ARE CORRECT, BUT I CAN’T EVEN LOOK AT YOUR REFUND OR SEE ANYTHING UNTIL 21 DAYS. SO JUST CALL US TOMORROW. I HAVE GOTTEN NO LETTERS. I USED TURBO TAX ONLINE AND I VERIFIED MY ID WITH THEM AT THE END OF ME FILING. SO AT THIS POINT I AM LIKE WHAT THE HECK IS REALLY GOING ON. DID TURBO TAX MESS UP OUR REFUNDS OR IS THE IRS AND TURBO TAX HAVING SOME TYPE OF BEEF. WHATS THE DEAL? I HAD NO PROBLEM HAVING THEM TAKE THERE MONEY OUT OF MY PAYCHECK. SO NOW ITS TIME TO GIVE ME MY REFUND. STOP CHEATING US

[Rhonda]

Yes you guys I have just about had it with the irs I’m giving them 2 weeks tops before I get a tax advocate

[Morgan B]

I filed 1/19 and I had to ID verify and got told 9 weeks also but I was NOT a victim of identity theft either. But this past Saturday I woke up to my bars being gone and it says a direct deposit date will be given when available and that my return is still being processed but I have zero bars on my WMR.

[Kelly]

Hi Rhonda.wondering how true that is as all of their reps tell us something different :(
Filed and accepted 1/21 through turbo tax. Woke up to 9001 of death on Saturday 1/30 verified 2/1 hasn’t changed since

[Momof4;)]

Well, this is somewhat of a relief to hear. I called last Monday as soon as I could to see what was going on with this 9001 stuff…Needless to say I had to ID Verify. The IRS rep I spoke with was very friendly, yet did not want to give out too much info. She said I was not a victim of identity theft and didn’t really know why I was even flagged, but gave me the whole 9 week story, and then proceeded to tell me it shouldn’t take that long and I should start checking WMR in the middle of the week for an update. I really hope we see some movement soon. I still have that message on my WMR website and hasn’t changed since 1/29 and I filed 1/23.

[Author]

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