Emerald card issues ??

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  • This topic has 9 replies, 1 voice, and was last updated 5 years ago by Tlowelark816.
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  • February 4, 2020 at 5:51 am #4337874
    Kathy

      Anyone else can’t access there HR Block card info online , card declining since this morning ??

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      • April 17, 2020 at 5:11 am #4413794
        Tlowelark816

          Yes same issue, have funds available on card but it keeps declining! No answer on the customer service line.

        • April 16, 2020 at 9:50 pm #4413292
          Mika Mika Gallo

            So i was having the issues of my stimulus was deposited used it then today wasnt working speant hours trying to figure it out went to hrblock got a whole new card she registered it and Walla its there and it works. Thank goodness. Get a new card id ur having those issues but if u had fees or advances taken out keep checking next week they should be there the lady said

          • April 16, 2020 at 7:01 pm #4413117
            TiredofHnR

              So they told me to cancle the card that my stimulus was sent to because i didnt have the card anymore so i cancled it and went and picked up a new card. The new card is a different bank number and card number and my money isnt on it anyone know what i should do? And i also cannot contact emerald card number. Will they transfer it to my new card or do i need to call and get it transfered or am i just screwed?

            • April 15, 2020 at 11:50 am #4409579
              LisaButtrey

                Hello please help lost my original card. Sent away for new one. Does the IRS have my updated information so I can get my stimulus money

              • April 15, 2020 at 11:47 am #4409573
                LisaButtrey

                  Please help I lost my original card that I got my taxes on sent away for new one. It’s been deactivated now does the IRS have my updated card number so I can get my stimulus money

                • February 4, 2020 at 8:47 am #4337991
                  kristin gartland

                    its working now, i have ddd 2/5 I see other people show it was sent , HR block usually drops it the night before on my card around 6pm NY time, lets see as of now nothing

                  • February 4, 2020 at 7:52 am #4337945
                    Her

                      Cant access it on the app… No money on it anyway why do I do this to myself every year ???

                    • February 4, 2020 at 6:03 am #4337879
                      COLLEEN

                        Same issue as well

                      • February 4, 2020 at 5:58 am #4337878
                        Kristin Gartland

                          Same here

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