DDD 2/23 SBTG still not received?

[Thatgirlg]

Anyone else have a DDD of 2/23, and still no STBG update?

[Waiting 2]

Sbtpg just updated and I got my money within minutes. Thank you for the support. See you next year

[AWNV]

@Rob they’re just making money off the interest while holding your funds…..lol

[Rob]

My bank is holding mine until this afternoon because they have a $5000 deposit limit and want to review it first mine is $6000 ugg

[Kellykell]

Try 1 888-353-7228 thats the number i called

[Waiting 2]

Happy for you Kellykel nothing here still. This is stressing me out and my husband is making it worse. What number did you call to talk to.a real person??

[Kellykell]

Waiting2

Obviously the man lied at the office because i just checked and it finally updated with the funds received 1130 pm pt. Thank god !!!! Goodluck!! im sure same for u

[Waiting 2]

Kellykell same here I am so irritated. Fingers crossed for tomorrow I guess. Good luck

[Kellykell]

@waiting2

So still nothing called 1 888-353-7228 and spoke with a rep he said they update every afternoon at 12 as of now irs still hasnt issued any funds and i have nothing pending to check back after 12 tomorrow.

Ughhhhhhhh

[Ashley]

DDD 02/23 check your banks

[Kristine Morello]

@Debra HNB does not use Sbbt bank

[Igotshamoney]

I just hit mine posted at 5:03 to feed deducted sbtgp

[idverifylady15]

Just wanted to update. My money just hit my account at 445pm est. Sbbt updated this morning with money received and fees deducted! Check your accounts!!! Ddd2/23

[Waiting 2]

Same here I loose a little hair every time I check and it still says we have not yet received your refund 😵

[Kellykell]

Waiting2
Still nothing. Still disappointed.

[nessa79]

Just wanted to let you all know that I received my deposit between 12pm – 1:30PM PST
I literally just spoke to my bank an hour ago and she said I had no deposit pending. Well I just logged into my account and it was there. YAY!!
Praying for all the rest of you still waiting.

[wheresmy$$??]

Hi Everyone,
So I just got off he phone with a rep from SBBT. There are different departments and numbers for SBBT: 1-Turbo tax; Tax Act (etc)., 2- Liberty Tax Service, 3- Jackson Hewitt, 4 private tax prepares. So I was told to call the number for Jackson Hewitt (888-353-7228). I told the Rep that I spoke with the IRS and the agent informed me that my refund was already released and accepted. My refund is supposed to be going through Jackson Hewitt and SBBT for fees then to be deposited on an AMEX Serve Card. I told the rep that I wanted to make sure that there was nothing wrong with the card accepting the refund. The rep first stated that they haven’t received my refund. I asked her how that was possible when the IRS agent told me that the dd was accepted. I asked if there was a problem. She stated that there were no problems, but that the refund was not yet processed and to call them back tomorrow, 2-23 if I hadn’t received my refund by 12pm PST. Is there anyone else with an AMEX Serve/ JH/ 2/23 on the west coast who has or hasn’t already received their money?

[Betty]

Keep hope. Mine is showing sbtg received my refund 2.22. Wmr has not updated last bar. Hoping to see the money by morning.

[Caitline69]

DDD 2/23

Checked sbtpg this morning and finally received my refund. States that it was sent but nothing on my Greendot card yet. Hoping for a little later today. Husband’s bi-weekly paycheck typically shows up around 2pm pst on Wednesdays so here’s to that!

Filed 2/1 TT
Accepted 2/1
DDD of 2/23 with fees taken out.

[Jerzpeach]

@waiting2
@kellykell

Mine JUST updated after 2 and it seems like just about every hour or so it updates…..that mess is stressful I really hope it updates for you guys very soon

[nessa79]

SBBT: 800-779-7228
If SBBT doesnt show them receiving your refund than it wont give you an option to speak to a rep. You will have to press 1 to “clear a check” enter all 1’s, keep entering wrong info until it asks if you want to speak to a rep. If it SBBT shows refund recv’d than wait for the message to play and it will ask you if you want to speak to a rep. Good Luck!

[Waiting 2]

@kellykel Still nothing for me ether if you get a number please share. Or share what you find out

[Debra Gutierrez]

Before you got the sbtpg update did any of you get a can not find your account message? Everytime I put in my info I get that message starting to get worried.
DDD 2/23 filed with HRB

[Kellykell]

Still nothin for me :/ is there a number i can call for sbtpg?0

[Kellykell]

Still nothin for me :/ is there a number i can call for sbtpg?0

[nessa79]

@Mike They didnt say exactly, when I asked she said it was a security “middle man” so to speak.

[Tble]

A clearing house basically makes sure the checks will clear before sending them to the intended recipient…

[Mike]

@nessa79 what is a clearing house did they tell u?

[nessa79]

(filed TT, DDD 2/23)

SBBT received my refund 2/22, per website @6AM PST. I called them as well to see what the automated message was, if it would have more info. It said it was sent to my bank 2/23…huh?? It gave me an option after hearing the message to speak to a representative, I asked her why they weren’t sending it until tomorrow. She said that it was sent to a “clearing house” for security purposes and it is them (the clearing house) that’ll send it to my bank. She said I will most likely see it at the end of the day or tomorrow morning. Hope this info helps.

[Jerzpeach]

@KP

Yes love I live in Ga

Update:

The site updated again and after very frequent checking mine finally updated as received. Thanks everyone for reading my panic lol

[Crystal]

I was worried and didn’t have it for the longest but then I woke up with one where it says mine will be deposited 1 to 2 bus days. DDD 02/23/17. That normally means it will be in my account in the morning. Its normally not late. Don’t even know what I was freaking out about really!! lol Guess this whole Tax season has been cray cray that’s why i was so freaked out.

They update all day long so it will eventually show up im sure. They are bound to certain rules they must follow I was told by TT

[KP]

@Jerzpeach

Don’t be Scared LOL,

You live in Georgia?

@That Guy That Doesnt Understand Acronyms
Santa Barbra TaxPayer Group, is a bank that collects fees for allot of tax companies such as Jackson Hewitt and Turbo Tax

https://taxpayer.sbtpg.com/

[KP]

Guys just giving a quick an update, Mine just showed on SB TPG at 12:00pm Eastern.

filed and accepted 02/06/17
Path message same week, DDD 02/23
Fees and the advance was taken out from Federal
Filed with Jackson Hewitt accepted the Serve Card (Temp card would not activate for the personalized card so I was flipped to a check)
Going to Pick up My check from JH today.

Looks like the people with 2/23 are dropping today. I was in the same boat feeling like WTF is going on and had given up hope, but hang in there its coming.

I hope this helps anybody, good luck and see you all next year.

[Jerzpeach]

@Patty

Thank you!! I’m scared lol I’ll check around 1…..Congrats to you!!

[That Guy That Doesnt Understand Acronyms]

What is SBTG?

[Patty]

@jerpeach mine just updated! Promised to keep u updated earlier. Check it!

[Jerzpeach]

I used a preparer no advance for me

[Kellykell]

Waiting2

I did file with jh and got the advance…hmmm maybe so

[Waiting 2]

Did anyone else still waiting file with Jackson Hewitt? Or get a refund advance?I wonder if that’s what’s holding us up ???

[Victor]

SBTPG processes in different batches, just because it’s not updated for you now, it can still update until 6pm EST, then it can start updating again at 10pm EST this evening. This is the first time in 11 years that I didn’t receive my DD on a Wednesday, but it shows pending for release at 8am tomorrow morning.

[Kellykell]

😫😬

[Jerzpeach]

I saw a lot of people that received their money but still not state yet in Ca so I’m sure you’re fine. I’m in Ga and pay state. I’m not looking either like I’m pretty sure we are okay but it’s crazy that everyone is updating on there except a handful of people.

[Kellykell]

Jerzpeach

Whats really stressing me out is i never even recieved my state. That was approved in january! I cant get in touch with anyone for ca im wondering if its been offset and same willl happen to my fed?! I did call the hotline and it says no offsets so idk wtf is going on but im done lookinf at sbtpg for a while. Its disappointing and nerve wrecking

[Jerzpeach]

Kellykell

For real!! Mine still isn’t there either like I’m REALLY going to try to refrain from checking till like 1 or something because I’m legit about to freak out!!

[Waiting 2]

Mine still not received ether ..Ugh

[Waiting 2]

Mine still not received ether ..Ugh

[WillBeas]

Yea sbtpg updates throughout the day

[Jerzpeach]

Mine is STILL saying not received I’m bout to scream y’all

[Kellykell]

Tiff…nope still nothing. I dont even wanna check it again at this point :(

[Tiff]

Hey yall try now cuz mine was saying not received…now it says received so yay!!!🎉🎉😄😄they are coming thru…it will be today so glad this is finally over..

[Kellykell]

Same here ddd of 2.23 and site still says funds haven’t been received . im really stressed out and not happy about it. :( whats going onnnn

[Kim]

I just checked SBTG and mine updated. My deposit date is tomorrow. Good luck it’s coming.

[Waiting 2]

Me too this is getting ridiculous

[Jerzpeach]

In same boat. Don’t even want to check it again because it’s starting to stress me

[Author]

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