code 570

[Christian’s Mommy 82]

I filed/accepted 2/18/2014. I have codes:
971 03/17/2014
570 03/17/2014

I pulled my trans and see that I claimed the Addtnl Child Tax Credit in error (I only have one child). The IRS already took the 630 off of my expected refund amount and it is updated in the AT’s. Under where it shows ‘Tax Return Filed’ on the AT, I have a Cycle Code of 20140905. I got curious about this and called the IRS yesterday. I got a very young sounding girl who did not seem to know much more than I did from the AT’s. She put me on hold and came back to say that ‘bc I filed MFS they are reviewing my Child and Dependant Care Expenses which could take 60days’. She also said there was a letter sent to me last week but that she didn’t know what the letter said or what it meant. I explained about the ACTC and she confirmed what I was seeing. I asked if that was in fact the issue that she was referring to and she said it could be. That led me to ask her if she could see the letter and she said no… I asked if she could see anything besides my transcript and she said basically, no. Then, I asked if it was possible that the ACTC was the issue and, since the IRS alrdy dealt with it, it was possible my refund could already be in process of release/DD and that the system/AT was just not updated yet… and she said that was possible. It seems to me the IRS reps just do not know what is going on outside of the recent AT’s which, to my understanding, are not updated more than once a week.

Has anyone else had this type of issue? I am trying to be patient and wait and I know the letter is on its way but I just cannot stand the mismanaged way this is handled every year.

Any thoughts and shared experiences are greatly appreciated :-)