846 of 2/22/21 and Issues getting logged in on Sbtpg

Home Forums General Discussion 2021 Tax Season 846 of 2/22/21 and Issues getting logged in on Sbtpg

  • Topic Starter
  • #4457100
    Mouse
      @mouseylilgurl

      My transcripts updated last week for a refund date(846) of 2/22/21. So I am waiting for tomorrow to see what happens.
      Second has anyone gotten an error message when they try to log into SBTPG? Ive emailed 3 times (the last time I attached a screenshot of the error)
      They keep saying its because they are updating??

    Viewing 17 reply threads
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      Replies
      • #4457485
        Mouse
          @mouseylilgurl

          Got my refund in my bank this morning :)

        • #4457322
          Nurseynursenurse444

            @Doodlebug
            This is true as I’ve experienced this the past few years as well☺️

          • #4457288
            Doodlebug

              Itll show up tomorrow. SBTPG always hangs on to ur deposit til day before or 2 days before DDD. They received ur deposit last Wednesday. My DDD is 2/23 and I didnt go thru SBTPG this year or last year because of them holding it I received my deposit 2/18 @ 3pm. DDD 2/23. What I say is true. They haven’t money and are holding it til today or tomorrow.

            • #4457283
              Mouse
                @mouseylilgurl

                No the circle shows the percentage of fees vs refund
                I had no advance

              • #4457279
                Alyssa Mai

                  Is the circle because you had an advance? There is no circle on mine

                • #4457280
                  Alyssa Mai

                    Is the circle because you had an advance? There is no circle on mine

                  • #4457273
                    Marlee

                      Hi so I just now was able to log into STBG and it just shows the full green circle and expected amount doesn’t show anything has been received by the IRS but my mother received her refund the 19th and it shows they never received hers either but obviously they have it’s weird

                    • #4457272
                      Alyssa Mai

                        Before you were just receiving an error message?

                      • #4457271
                        Mouse
                          @mouseylilgurl

                          Hi I was Just able to log into SBTPG and My refund has been RECEIVED!!! They said it can take up to 72 hours to hit my bank!!! YAY!!! I hope everyone else gets the same result when u can log on!!

                        • #4457235
                          Mouse
                            @mouseylilgurl

                            I have called the automated line but no luck there either…
                            Fingers crossed Ive done my prayers to the tax and irs gods lol
                            So I will check back in tomorrow (and / or Tuesday)

                          • #4457230
                            Alyssa Mai

                              I can log in but it just says not received. I can’t look at transcripts

                            • #4457162
                              AME
                                @buckeyesgirl

                                @Mouse

                                This is an issue with them every year. Several posters have not been able to log on either. Have you tried calling the automated system and see what it says? Several posters on another thread did that when they couldn’t log in.

                              • #4457161
                                Woods88

                                  Call the 800 number and navigate through the automated stuff. You should get your information. Mine says direct deposit on the 22nd. I’m using FCU so mine will take a while I’m sure.

                                • #4457158
                                  Woods88

                                    Past experience with them they sometimes release them the day of. Depends on your bank when it will post along with what time it’s sent via electronically

                                  • #4457146
                                    Kara
                                      @kkoala

                                      Same thing here, I was able to log in until Friday and have had an error message since then, I have also emailed them a few times they say the same thing about updating.

                                    • #4457140
                                      BlizzyNyc

                                        What’s the green circle mean on sbtpg?

                                      • #4457106
                                        cgdesilva
                                          @cgdesilva

                                          No info found on SBBT website here to. They told me a week ago about 5 days prior to the deposit we would be able to login and see. Last year I took the advance as well and could see everything from the time I had the advance. *shrugs* ill see on the 24th if I get paid or not I guess.

                                        • #4457102
                                          Jonathan

                                            TPG saying the same for me too

                                        Viewing 17 reply threads
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