2019 AGI value for 2020 eFile Verification?

Home Forums General Discussion 2021 Tax Season 2019 AGI value for 2020 eFile Verification?

  • This topic has 0 replies, 1 voice, and was last updated 4 years ago by Jim.
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    Jim
      @auser

      I did a paper return in 2019 because I did not qualify for free Turbo Tax efile and I owed money. I mailed the 1040 and a check in July 2020.

      In February 2021 the IRS sent my payment back plus interest. I ordered a transcript that shows $0 for everything except a small ‘computer generated’ value for 2019 AGI. I called IRS and was told my paper return has not been processed and they didn’t know why they sent my payment back.

      For 2020, I qualify of Turbo Tax free file and I have a refund coming. Today, 04/26/2021 eFile is asking for 2019 AGI to verify my identity. Before inputting my actual 2019 AGI I downloaded another 2019 transcript. Still not processed, shows $0 for everything except a small ‘computer generated’ value for 2019 AGI. What the heck, it’s end of April and they still haven’t processed my paper return.

      What AGI should I enter into Turbo Tax for eFile verification? I assume it should be the value shown on my transcript. I see other people with the same issue that say $0 works.

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