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I filed on 1/18 with TurboTax and was accepted 1/20. I had 1 bar for about a week then it disappeared and now it just says that my refund is being processed. I cannot get transcripts because of an identity issue. I called in and the lady I spoke with said there was nothing she could do, AND she couldn’t talk to me about my refund I would have to talk to a different department. Seriously???!!!!! My transcripts I can’t get online, but finally could order one for my account yesterday by mail. Anyone else experiencing this or know what could be going on? Please help!
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