Reply To: Contact Numbers and Websites

Home Forums General Discussion 2012 Tax Season Contact Numbers and Websites Reply To: Contact Numbers and Websites

  • Topic Starter
  • #438
    IGMR Admin

      Most useful contacts for researching status of income tax refunds are located on our Contact tab (green); however, please use this forum topic to share additional phone numbers and websites you find useful to share with others..

    See the Latest Replies to this Topic: Contact Numbers and Websites


      File a complaint on IRS employee

      clash said:

      Joined: Feb 16, 2012
      Posts: 1
      February 16, 2012 5:43 AM Quote This Flag Private Message
      A lot of us have been mistreated when we call about our refund, I found this and thought it might be helpful. Here is an excerpt: (01-06-2009)
      Elements of Misconduct

      The Taxpayer Bill of Rights II (TBOR 2) defines three elements of misconduct:

      An employee violated a law, regulation, or rule of conduct (these cases are worked and reported by Treasury Inspector General for Tax Administration (TIGTA);

      An IRS system failed to function properly or within proper time frames (these cases are worked as Taxpayer Advocate Service cases); or

      An IRS employee treated a taxpayer inappropriately in the course of official business. For example, rudeness, over zealousness, excessive aggressiveness, discriminatory treatment, and intimidation. (These cases will be worked/handled by management within the employee’s function.)

      Here’s the link with more details:

      • The forum ‘2012 Tax Season’ is closed to new topics and replies.