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Filed and accepted 2/4 – had the EITC so I didn’t expect any major movement until after the 15th. The person that did my taxes reached out to me on the 24th and said they realized they forgot to put the last digit of of my account number for my dd, so I prob won’t get it. That day I called the IRS praying they’d let me update it since the refund hadn’t been approved yet. Only to find out that nothing could be done. However the rep said there was a flag (in so many words) for me to verify my identity and they hadn’t even touched it because of that. Then he asked me if I got a letter, I said no. And he also saw one was not generated in the system. Then he said I had to go down in person to verify myself at the local tax office but they’re by appt only so he gave me a number to make an appointment. And ended with it will take 9-16 weeks after verifying to get the refund. I’m heated atp. I call that number and get one of those by the “book employees” I wasn’t mad at her but she basically said I can’t make an appointment since I do not have a letter, then placed me on hold because she didn’t understand why they even sent me to the in person verify when I could’ve did it over the phone. She comes back and says you didn’t get a letter because you are in a “impacted disaster area” and they don’t mail out letters to certain places. She said she would transfer me over to verify over the phone. Which I was grateful for because I was dreading the process for the appt ( I have 2 year old and a 10 month old that I woulda had to take with me) so I get the next agent, she kinda gives push back about the letter but I explained what the last rep told me and she said that is correct, letters aren’t always mailed depending on your area, so she does her thing and verifies me. And says she lifted the hold and it would prob be 2-3 weeks before I seen anything. However I still have the issue with the account number being wrong, so I’m calling my bank to see if they’ll accept the deposit, after a few days and talking to diff reps I gave up. My funds are going to my preparers account first then my bank so I hoped I could change the info with them, they are with green dot bank so after a million calls to them and them saying call the IRS for help I’m annoyed. So I call the IRS back and they say I can’t get a paper check because the fees that are coming out. She said to try to call the preparer and ask them for the paper check snd I’m telling her I tried and got no luck with that particular bank. I told her freetaxusa doesn’t have a phone number so I’m like ugh what do I do now. After stalking google. I find out that the FTUSA actually work with SBTGP!! And finally felt relief! I called and they were able to set up the paper check. I’m just upset all this even happened. I would’ve never knew I had to verify if I wasn’t told about the account number situation. So I would’ve been waiting forever! The only change my transcripts made was the as of date from 2/24 to 3/17. I read some horror stories from ppl who had to wait past the 9 weeks and still nothing and others who got a date a week after! I was hoping I’d be that lucky but no update on fri or sat (I’m a weekly) if you made it this far, just send me some positive vibes. I hope I get my money before April. My baby is turning 1 and I wanted to have a nice party for him. This tax year has been a mess!
