Reply To: SBTPG HAS NO RECORD?!?!

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  • February 21, 2025 at 7:18 pm #4542458
    Amber

      I have had the worst season bc I’ve been blind the whole time. I haven’t been able to view my transcripts at all this season, so today I called IRS and I was lucky enough to get a great rep and she told me I have a DDD of 2/26. Well, my other issue this season is SBTPG has no record of me! Will continue in comments…

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    February 21, 2025 at 7:21 pm #4542462
    JAY

      The reason SBTPG doesn’t show any record is because TURBOTAX used Cross River Bank if you applied for the 5 days in advance to receive your refund. I spoke to a rep and I was told that people were denied for the 5 days advance because you could not take the processing fees out of your return you had to pay upfront. Turbotax used Cross River Bank and then they will send it to your back.

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