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    I was told my funds are there and it is being processed. Once it’s done than my funds would be sent to me. He also said they are not holding anyone refunds. Due to it being a holiday for banks and so on they that would be the reason why we would not be getting out fund’s early. He also said he is not sure as to why Any tax products that use them does not tell anyone about the 39 dollar processing. He stated that they take out the fund and send it to you and whoever you chose to filed with. They are basically a third party between you and the tax company you used and or preparer.

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    Been waiting for my refund since May 4th. Reached to this folks by filling out 2 tickets which hqve both not been responded to. Called them twice and both times there was no response after holding for 1 hour to first time and 51 minutes the second time. Called turbo tqx and they told me to keep trying to call. Awful experience!!!

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