How to Talk to a Human at IRS

Fastest Way to talk to a Human at the IRS

In the beginning DO NOT select Option #1 for refund. But then which button should you push to get a real person? The fastest way to talk to a human at the IRS after you select your language is to press Option #2, then Option #1, then Option #4 and finally Option #2.

Here are the detailed steps to speak to a HUMAN at the IRS:

  1. Select Language
  2. Press #2 – Personal Income Tax
  3. Press #1 – Forms, Tax History
  4. Press #4 – All Other Questions
  5. Make yourself a drink and sit on hold

Check Tax Refund Status


IRS Phone Number

IRS Speak to a HUMAN!   (M-F, 7 a.m. – 7 p.m. local) (800) 829-0582 ext. 652
IRS Hotline Phone Number to Check Refund Status (800) 829-1040    (800) 829-1954
IRS Identity Theft toll-free
formerly called IPSU Identity Protection Specialized Unit (IPSU)
(800) 908-4490
IRS TeleTax Topics and Refund Status (800) 829-4477  (24/7)
Do you owe prior years taxes to the IRS? Delinquent tax payers will receive IRS notice that provides a specific number to call for their tax account info.
Do you have an IRS levy? (800) 829-3009
IRS Phone number to Order Transcripts (800) 908-9946
IRS Offsets  Child Support, Student Loans? (800) 304-3107
Order an IRS Return Transcript or Account Transcript                         order—->>  IRS Transcript
Your Taxpayer Rights!  Your Rights!
Taxpayer Advocate Service (TAS) Hotline 1-877-777-4778
visit their website —->>  IRS Where’s My Refund? (WMR)

Turbo Tax Phone Number

Customer Service Line (877) 908-7228
Visa Card Support (866) 543-9160
visit their website —->>  Turbo Tax Check E-file Status 
 download the mobile app —->>  MyTaxRefund Mobile/Tablet App
Save 15% on H&R Block At Home Products Deluxe

H&R Block Phone Number

Customer Service (800) 472-5625
 visit their website —->> H&R Block Online

H&R Block E-file and Refund Status

8863 Resource Center
Emerald Card Customer Service (888) 687-4722
 visit their website —->>  H&R Block bank website


TPG Phone Number


 (bank used by TurboTax if you opted to have fees withdrawn from refund)
Speak to a HUMAN! (877) 908-7228
24/7 Hotline (800) 717-7228
 visit their website —->>  Santa Barbara Bank & Trust

TaxAct Phone Number

 (319) 373-4514*
Start Your Free Federal Return with TaxACT Now!
*$7.99/year to use their phone support if you didn’t use the Deluxe or Ultimate Bundle.
visit their website —->> TaxACT -Home Page
TurboTax 2014 Editions now available! Start Now and Save 10% today!

Republic Bank Phone Number

(bank used by Tax Slayer if you opted to have fees withdrawn from refund)
Customer Service (866) 581-1040
 visit their website —->> Republic Bank
STATE CONTACTS (a list of state sites to check status) State Income Tax Info
MEDIA LINKS (for those who want to contact media) Media

Ask other users what phone numbers have worked for them in our live discussion area:  Where’s My Refund Forum

Other Resources

IRS 2018 Refund Cycle Chart

The official IRS refund cycle charts have been eliminated and replaced with an IRS Information Guidelines for the Tax Preparation Community publication.

To report mistreatment by an IRS Employee or if you are aware of fraud, waste, mismanagement, and abuse in the IRS programs and operations, report it to the TIGTA

Search CP and Letter Notices

POST YOUR ACTUAL TAX REFUND EXPERIENCE HERE: This is a “user to user” site and the primary mode of support is peer-to-peer, meaning users helping other users. Admin and moderators are not always present or may not be right, or have answers to questions. Users become more informed when they are here often to read and comment. We call them Top Contributors. We are not a group of experts, merely individuals who have learned more than we ever wanted to know about the tax refund process.

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What Others Are Saying:

Select Year to Search Comments:

  1. Laina

    We efiled 2/3 accepted 2/3 mailed injured spouse had a ddd of 2/22 with a notice on the bottom of the page about tax offsets until today then now saying it’s applied to offset and nothing else both of us work had EIC and did IS claim last year also. So it’s Sunday and they aren’t open to call. Any idea if we could get our refund soon?


  2. Ry

    Does anybody know how to get a human for the turbo tax visa. My refund is on there and I never received the card


  3. Rob

    What do I do if I know my refund dpeosit is going to be rejected due to a wrong routing number? I had fees taken out so it is going to SBTPG. Am I ever going to get it now? I’m scared they will hold onto it like everyone else last year.


  4. Miriam

    @Mr. Blue: Depends on how you filed.UP TO 8 weeks if you mailed in the form by itself, 11 weeks if you efiled both, or 14 weeks if you mailed in both.


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